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“Great Bar!” 5 of 5 stars
Review of Waldorf Astoria Shanghai on the Bund

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Waldorf Astoria Shanghai on the Bund
5.0 of 5 Hotel   |   No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China (The Bund)   |  
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Ranked #4 of 3,934 Hotels in Shanghai
Fort Myers, Florida
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Great Bar!”
5 of 5 stars Reviewed January 29, 2014

If visiting Shanghai and walking on the Bund stopping in and visiting the bar is well worth the trip.The Long Bar is a great place to sit, relax and take in the scenery. One of the nicest bar's you can imagine.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, February 7, 2014
Thank you for your wonderful comments of our landmark Long Bar. We are very proud that it is rated as highly regarded as The Best Bar in Shanghai. We look forward to serving you again.

Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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785 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
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  • Chinese (Simplified) first
  • Dutch first
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English first
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 27, 2014

Great location on the Bund, great service, nice breakfast with traditional chinese and international cuisine
I recommend to go to Long bar in the evening with life Blues music, great wine selection and oyster bar.
I was just surprised with dust on table in the room but this isi probably much more problem of Shanghai enviroment then house keeping.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, January 29, 2014
Thank you for staying with us at Waldorf Astoria Shanghai, and for your compliments of our hotel location, breakfast, Long Bar as well as our service. We hope to have the pleasure of serving you again.

Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 25, 2014

We were on a stop over from Sydney via Shanghai to London. We were met at arrivals at the airport by a member of staff from the hotel and taken to the waiting transport to drive to the city. This hotel is amazing, staff were very courteous and friendly, we were shown to our rooms and had everything explained to us. The decor is palatial. We had a view of the Bund and the amazing lights from the buildings on the opposite side of the Bund. Very comfortable, absolute luxury,my husband and I agreed it is the best hotel we have ever stayed in. Definitely worth a visit. It was the icing on the cake from an amazing vacation on our way back from Australia. The whole hotel is like an art gallery, wide open spaces with lovely flower displays. We enjoyed a drink in the Long Bar and later ate in the traditional Chinese restaurant in the original building.of the hotel which was delightful.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, January 29, 2014
Thank you very much for your great review of Waldorf Astoria Shanghai. We are so pleased that you ranked our hotel as The Best, and we truly appreciate your high esteem of our hotel decoration, room view, the iconic Long Bar, Chinese restaurant as well as services. We look forward to welcoming you back.

Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 23, 2014

Luxury. Location. Service. All first rate. Very large room, very nice international and local dining options and one of the finest bars I have experienced (Long Bar) in a hotel anywhere in the World although, like most of China, smoking is allowed in the bar. Having said that even as a non smoker late night Jazz with a cocktail and the smell of cigar smoke is still pretty good. The little things were fantastic - our airport pick up, the in room check in at 10am (way before advertised policy time) and the immediate offer to keep our room until 5pm on our last day were excellent.

Room Tip: Ask for a river view as the city skyline behind the hotel is bland.
See more room tips
  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, January 29, 2014
Thank you for your great comments on your recent stay at Waldorf Astoria Shanghai on the Bund. It is very inspiring to learn that you had a wonderful experience with us. Our Long Bar is indeed an icon of our hotel, and it is rated as highly regarded as The Best Bar in Shanghai. We look forward to serving you again.

Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern California
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 18, 2014

Our family of five recently spent five wonderful nights at this extraordinary hotel. It was the last stop of our 3-week trip in China. I wanted this week to be extra special as it was my husband's birthday. I was not disappointed. Airport pickup was smooth, our person concierge greeted us at the hotel entrance and took us directly to the room to check-in. Every single request I had made via email prior to arrival was granted. We got two connecting rooms facing the bund and the Pudong skyline. The room, especially the bathroom, is so updated that my kids to this date are still talking about it. As a Hilton Gold member, I was surprised to find that they even extended full breakfast to all my 3 kids. Service is top notch with many little touches found everywhere - the constant refill of bottle water and fresh fruit, the ice-filled bucket at night etc. Every staff cares about their guests and it shows! One morning my husband wasn't feeling good so I asked if I can pack a small bowl of congee to take to the room, the supervisor carried it up personally! On my hubby's birthday the hotel even sent a birthday cake to the room!

After spending two full weeks in crowded and polluted Guangzhou where traffic was the worst I have seen, I honestly didn't not expect that I would enjoy Shanghai. But as it turned out we loved the city, and there was no doubt that WA Shanghai on the Bund played a big part of it. It is classy elegant and simply the best! We will return in a heart beat!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, January 21, 2014
Thank you for staying with us at Waldorf Astoria during you visit in Shanghai. I am glad to hear that you enjoyed your stay and love the city. We look forward to welcoming you back.

Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 16, 2014

My wife and I (sadly) just completed a one-night visit to the Waldorf Astoria on the Bund, clearly the nicest, best outfitted hotel room we have enjoyed in many years of travel. Our large room facing the incredible sights of the Pudong landscape across the river was ready for us even given an 8:30 am arrival, complete with a continental breakfast set up on the room. Service was top notch as was every amenity. Even though we had to depart the hotel at 6:30 am the next day and could not partake of breakfast in the dining room, this time take-away continental breakfasts were provided upon checkout. This is one very classy hotel in all repsects.

Room Tip: Get a room along the Bund facing the river. It's worth it for sure.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, January 21, 2014
Thank you for your recent stay at Waldorf Astoria Shanghai and for your compliment on our hotel products as well as our services. We hope to have the pleasure of serving you again.

Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
635 reviews 635 reviews
78 hotel reviews
Reviews in 93 cities Reviews in 93 cities
247 helpful votes 247 helpful votes
5 of 5 stars Reviewed January 15, 2014 via mobile

My husband and I only stayed one night at the Waldorf on the Bund and I only wish it was longer. From the moment we walked in until checking out, everyone at the hotel did whatever they could to make us feel welcome and enjoy our stay. At check-in we received an upgrade to a river view which blew us away when we stepped foot in the room...possible the best view I have had from any hotel in the world. For being a diamond member, you also get RMB200 to spend on drinks at the bar and it got even better from there. We met Nelson at the bar, who stopped and talked to us before we went to dinner, and we got to learn about his travels, unique custom drinks and I feel like we gained a friend there. He also recommended coming back for live music after dinner so we did and when we got there, we had a reserved table with our name on it...an excellent touch. I have been to hundreds of hotels worldwide and this was one of the best experiences I have ever had. Thank you to the entire staff and Nelson for making our trip so special and for truly being a world class hotel chain that isn't too stuffy and still has excellent personal touches. We can't wait to come back!!

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, January 21, 2014
Thank you for choosing to stay with us at Waldorf Astoria Shanghai. I am glad to hear that you enjoyed your stay and you had a wonderful experience at our iconic Long Bar. I will be sure to share your comments with our Bar Manager Nelson and we look forward to welcoming you back soon.

Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waldorf Astoria Shanghai on the Bund

Address: No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China
Phone Number:
Location: China > Shanghai Region > Shanghai > The Bund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Business Hotel in Shanghai
#4 Spa Hotel in Shanghai
#4 Luxury Hotel in Shanghai
#5 Romantic Hotel in Shanghai
#7 Family Hotel in Shanghai
#316 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Waldorf Astoria Shanghai on the Bund 5*
Number of rooms: 260
Official Description (provided by the hotel):
Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex in phases are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym ,free WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours. ... more   less 
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Also Known As:
Waldorf Astoria Shanghai On The Bund Hotel Shanghai

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