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“Best jetlag cure!” 5 of 5 stars
Review of Waldorf Astoria Shanghai on the Bund

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Waldorf Astoria Shanghai on the Bund
5.0 of 5 Hotel   |   No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China (The Bund)   |  
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Hotel amenities
Ranked #3 of 3,976 Hotels in Shanghai
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Best jetlag cure!”
5 of 5 stars Reviewed April 23, 2013

Ok, not quite as DTW-CVG takes a few days to get over, but what a way to start your trip in China. My Amex got me an upgrade to a Riverfront Jr Suite offering fantastic views of Pudong. Room was beautifully appointed and very comfortable. An array of dining options. The old-world signature 'Long Bar' is not to be missed. Elaine of Guest Relations and Kame and Leo (Concierges) were extremely helpful. The pool/jacuzzi is generous-sized with nearby steam/sauna/shower facilities. Everything just works. Easy to see why it's often #1 hotel in Shanghai.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaldorfAstoria2011, Marketing and Communication at Waldorf Astoria Shanghai on the Bund, responded to this review, April 25, 2013
Thank you for your wonderful review. We are so pleased to receive positive comments on our the quality of our service and facilities. We hope to serve you again.
Waldorf Astoria Shanghai on the Bund
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862 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
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English first
New York City, New York
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 22, 2013

This is better than the Waldorf in New York, and was an amazing hotel. The price was around $200 US per night and I was upgraded on top of that. Only drawback is if you are on business you are not in Pudong, but its right across the river and you have great views of Pudong, and all the culture of Shanghai around you. Highly recommended, and will be my place to stay over Park Hyatt going forward in Shanghai!

Room Tip: Be a HH Gold or above and get an upgrade.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaldorfAstoria2011, Marketing and Communication at Waldorf Astoria Shanghai on the Bund, responded to this review, April 25, 2013
We are extremely delighted with your high esteem of our hotel and thank you for sharing your experience on Trip Advisor. The view from our River view rooms and suites are indeed most spectacular. We look forward to serving you again on your next visit.
Waldorf Astoria Shanghai on the Bund
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UK
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed April 20, 2013

Its pretty easy to criticise almost any hotel. Obviously expectation depends on the star rating but there are usually at least some issues. Not really so with the WA Shanghai. Ideally located, situated in a wonderful building upon which money has been lavished on marble and generally high quality fittings. Combined with excellent food and impeccable service, it's really hard to fault and not difficult to see why it ranks No. 1 in Shanghai. Having also stayed in a few hotels in Beijing I suspect it would rank highly were it possible to search on China overall. Actually if it was possible to pick this place up as a package and put it in any country it would still rank highly. Ok, I am sure there is some over starred, over rated palace in Dubai or similar which offers a couple of virgins providing full massage while you recline on a bed of solid gold watching the dolphins frolic in your private pool. But within the confines of normal good taste this is about as good as it gets and well worth it's 5 star rating.

Room Tip: I imagine any would suffice
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaldorfAstoria2011, Marketing and Communication at Waldorf Astoria Shanghai on the Bund, responded to this review, April 25, 2013
Thank you for your great review and for your high esteem of our product as well as service quality. We hope to see you again on your next trip to Shanghai.
Waldorf Astoria Shanghai on the Bund
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Sofia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 20, 2013

I was staying for one week for the New Year 2013.
The hotel has perfect location and from our room the view was AMAIZING!
The room was perfect.
The hotel management has top world level.
The consierge desk works perfect, but please be informed that nobody from the taxi drivers speaks English and as per consierge' advice they prints the location to go on English and Chinesse.
All the restaurants are excellent as food and service.
You can feel the old Europe and America in one place!

Room Tip: The perfect place for holidays and business!
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaldorfAstoria2011, Marketing and Communication at Waldorf Astoria Shanghai on the Bund, responded to this review, April 25, 2013
Thank you for celebrating the New Year at Waldorf Astoria Shanghai. We are pleased to know you had a wonderful experience and we look forward to serving you again.
Waldorf Astoria Shanghai on the Bund
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Melbourne, Australia
Top Contributor
186 reviews 186 reviews
65 hotel reviews
Reviews in 74 cities Reviews in 74 cities
158 helpful votes 158 helpful votes
5 of 5 stars Reviewed April 15, 2013

We had cruised from Sydney to Beijing then undertook a 9 day Princess Land tour ending back in Beijing. Then took the G13 Bullet train from Beijing to Shanghai and then were met at Shanghai Railway station and taken to our hotel the Waldorf Astoria on the Bund, Shanghai. We stayed in great hotels throughout China, but this was clearly the best and exceeded our high expectations.

We wanted something special to celebrate our 40th wedding Anniversary. From arrival where we were greeted by Christine to departure we felt like we were "royalty". Our room was upgraded to River View King (Room 1609) with superb views, which we always enjoyed. Our check in was completed in the room overlooking the Bund and The Oriental Pearl Television tower. How about this for a WOW factor !!!!

The room is beautifully furnished with walk in Robe and separate full size bathroom with separate Bath and shower.
Breakfast was exceptional in Grand Brasserie.
Long room bar just superb for drinks and a light meal selection again with excellent service.

Just a wonderful stay and look forward to returning in October 2013.

Just a stunning beautiful hotel with exceptional service. In our view it exceeded the Rome property . Thanks to helpful friendly and courteous staff. Highly recommend.

Room Tip: You want a deluxe room with view over the Bund and river
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaldorfAstoria2011, Marketing and Communication at Waldorf Astoria Shanghai on the Bund, responded to this review, April 25, 2013
Thank you for celebrating your 40th Wedding Anniversary at the Waldorf Astoria Shanghai. We are so pleased that you ranked us as The Best and we truly appreciate your high esteem of our products as well as services. We look forward to welcoming you back in October.
Waldorf Astoria Shanghai on the Bund
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Oxford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 15, 2013 via mobile

My wife and I stayed here in March '13. We were in China for our 25th wedding anniversary, and stayed in some wonderful hotels in Beijing and Shanghai. This was the best ! Fantastic location and service. The hotel is beautiful, and the Long Bar is a must. We were greeted by Champagne in our room, and the bathroom was so fabulous we took a video of it .. Stay here !

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaldorfAstoria2011, Marketing and Communication at Waldorf Astoria Shanghai on the Bund, responded to this review, April 15, 2013
Thank you for celebrating your 25th Wedding Anniversary at the Waldorf Astoria Shanghai. We are proud to be ranked amongst the best hotels which you have stayed and we truly appreciate your high esteem of our location, facilities as well as services. We look forward to welcoming you back soon.
Waldorf Astoria Shanghai on the Bund
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 10, 2013

So, if you come here, you will probably get an overall idea what you can find. Perfect. And in truth everything will go beyond your expectation. The location is PRIME, the service is unmatched and the interiors where you can find marble marble marble and some more marble are exquisite.
We had a deluxe "bund view" room on the tower and i spent hours looking outside. Breakfast buffet..you strive to see the end and seems like you are cuddled instead of served. Tried the bar also with an endless choice of spirits (well priced for a top luxury hotel) and the brassery with one of the most succulet fillet i have ever tasted.
So...if you can afford the (not cheap at all) rate.. this place worth every buck you are spending.

Room Tip: Book the deluxe river view room to be enchanted by the view.
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaldorfAstoria2011, Marketing and Communication at Waldorf Astoria Shanghai on the Bund, responded to this review, April 15, 2013
We are so proud and most appreciative of your nice comments of our hotel location, services as well as culinary. We look forward to seeing you again on your next visit.
Waldorf Astoria Shanghai on the Bund
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waldorf Astoria Shanghai on the Bund

Address: No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China
Phone Number:
Location: China > Shanghai Region > Shanghai > The Bund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Business Hotel in Shanghai
#2 Spa Hotel in Shanghai
#3 Romantic Hotel in Shanghai
#3 Luxury Hotel in Shanghai
#6 Family Hotel in Shanghai
#290 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Waldorf Astoria Shanghai on the Bund 5*
Number of rooms: 260
Official Description (provided by the hotel):
Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex in phases are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym ,free WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours. ... more   less 
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Also Known As:
Waldorf Astoria Shanghai On The Bund Hotel Shanghai

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