I just got home from an eight-night stay at Ascott serviced apartments in Shanghai. The two-bedroom apartment was perfect for my friend, her mom, and me. I'd have given it five stars but there were just a few kinks that need to be worked out.
First the good: The apartment was roomy, well furnished and absolutely spotless. Extra points for two large bathrooms with spectacular showers. Linens were extra comfy, the bed appropriately firm, the pillows appropriately squishy, and the A/C appropriately quiet. Check-in/check-out was easy, and the breakfast was a rung or two above adequate (I'm not a big breakfast eater). The location was perfect -- just a block away from the metro, great shopping and dining in the immediate vicinity, plentiful cabs, a good massage place (Green Massage) nearby, and Fuxing Park across the street. There's a 7-11 on the basement level for snacks and beverages, and a grocery store a couple of blocks away.
The not-so-good: When we were shown to our room, the bellman did not speak English, and failed to point out how to operate the electricity (via keycard insert, it turns out), and it would have been nice to be warned that the A/C had to be reset each time we left the apartment. The staff knew basic English words (hello, good morning, thank you), and they were very pleasant, but very few were truly conversational in English. When I asked who the artist was who created the great chrome pudgy goddess sculpture in front of the building, even sign language couldn't help bridge the language gap. I'm still in the dark (but I think it's Botero).
Jack, the Ascott manager, intervened when it was clear we were unhappy that no one explained the electricity situation to us (we thought our power had gone out). He came into the lion's den when he knocked on the door, and I give him a lot of credit for being so gracious.
I guess the true test of accommodations is whether you would recommend it to a friend, and I would, without hesitation. Just make sure you know where to put your keycard when you enter.
- Also Known As:
- Ascott Huaihai Road Shanghai Hotel
- Ascott Huaihai Road Shanghai Hotel Shanghai
- Official Description (provided by the hotel):
- Ascott Huai Hai Road Shanghai is located in the most prestigious commercial area of Shanghai. It is just a short walk from the famous Xintiandi, the city’s premier lifestyle and entertainment hub with a myriad of restaurants, cafés, bars and boutiques. Surrounded by Hong Kong Plaza, Lippo Plaza and rows of modern office buildings, providing convenience for both business and leisure travellers. Apartments vary from studios to 3-bedroom apartments, and all are furnished in a modern style, with large bathrooms and an equipped kitchen. Efficient hotel services in a homely environment,catering to the needs of businessmen, visitors and families alike. ... more less
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