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“Everything you need and more” 4 of 5 stars
Review of Renaissance Shanghai Putuo Hotel

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Renaissance Shanghai Putuo Hotel
4.5 of 5 Hotel   |   No.50 Tongchuan Road, Putuo District, Shanghai 200333, China (Caoyang / Zhenru)   |  
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FREE Wi-Fi
Ranked #25 of 3,976 Hotels in Shanghai
Certificate of Excellence 2014
Edmonton, AB
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“Everything you need and more”
4 of 5 stars Reviewed November 28, 2011

My husband and I stayed here due to rate we got and the facilities it had. Pros - facility is 5 star but the location is not. However, the subway stop is literally across the street and if you don't mind adding about 20 minutes each day to get to the sights, I would highly recommended this hotel. We started out in the morning, had dinner before returning to the hotel and then relaxed until the next day. It has very comfortable beds and great tub and shower.
Breakfast was included in our room rate. You need to sign for it every day, but there are no charges if you have it in your room rate. If not included, it is quite expensive. Cappacino is included with breakfast rate which you would not know if someone did not tell you this.
The staff spoke enough English for us to communicate and tried to be as helpful as they could be.
Couple of tips - even though we had the hotel address printed in chinese, the taxi from the airport seemed to get lost along the way. As we had no way to communicate (my Chinese is non existent), I would have the directions that are on their website in English translated into Chinese. Instead of 200 CNY that they say it should cost, it cost us 279 CNY. It is a little difficult to find the main entrance to the hotel when arriving in vehicle so I would do my research ahead of time and make sure I have instructions in Chinese. We arrived too late to take the public transportation.
We took metro back to the airport. If you have luggage on wheels there is handicapped entrance across the street - you take an elevator into the station, go through security, lift your bags over the metal divider and then take an elevator into the metro station. Line 7 connects directly to the maglev at longyeng Road. Once you arrive, we did not find the signage great to find the Maglev. You need to exit, go outside (take 2-3 stairs) and the take an escalor up to the maglev on the second level. Remember to show your airline ticket/boarding passes at you get a 20% discount. It departs every 15 minutes - think it stops running at 22:00.
The only negative I have to say about this hotel is the thermastat in the room. I could not adjust it to say 20 C. It was a bit warm.

Room Tip: I booked for a room with king bed and no smoking, and asked to be on a higher floor. We were given...
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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284 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • English first
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English first
Bay area, CA
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 28, 2011

Hotel is new and morden and clean. Spent 5 nights there and had to complain to the check-in counter 3 times.
First time: a group of people were so loud near the lift on the 9th floor at 2am on my first night there;
Second time: a group of men next room were so loud and had to call the front desk on my 3rd night there;
Third time: one of my local friends had a very difficulty time to leave me a package at the front costomer service counter. A argument occured between the staff and my friend. That is totally unacceptable.
The management team should have trained the employees better, with a clear guildline, with a professional attitude, to limit such incident happen again in the future.

Recommendation: ask a room as far away from the lift as possible, noticed there were many tour groups in the hotel and they might have a very early check in/out time.

  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 10, 2011

My wife and I stayed here 2 nights in November 2011 as part of a tour. Very nice hotel with clean and comfortable room, well-appointed bath, very comfortable bed. Spacious soaring lobby and a very nice breakfast buffet with a large selection and good omlette chef.

  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hudson Valley, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 7, 2011

Had a very nice experience. Rooms big and open with a retracting wall for the bathroom. Very well appointed. Bed very comfortable. Buffet breakfast good. New hotel. 3 night stay. Did not use the pool or fitness area but looked very good. Limited business center hours.

  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Top Contributor
131 reviews 131 reviews
24 hotel reviews
Reviews in 51 cities Reviews in 51 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed November 6, 2011

I stayed here as part of a tour, so I can't take credit for selecting it. It was absolutely top-drawer, with plushy rooms, great beds, high-quality linens and plentiful lighting. Breakfast was an endless buffet of continental, American and local cuisine. The only drawback would be its location - far removed from the interesting historical and cultural sites. It's across the street from a subway, however, which is amazingly clean and very efficient. Staff doesn't necessarily speak English, but everyone was very eager to help anyway.

  • Stayed October 2011, traveled with friends
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tulsa, Oklahoma
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 5, 2011

We spent 3 nights in this beautiful newer hotel. The rooms are attractive and spacious. The hotel is located across the road from line 7 of the subway and can connect you to all parts of the city. The hotel is located in a residential section of the city so sightseeing involves getting on the subway or taking a cab. We enjoyed watching the residential life in this community. The breakfast buffet was huge and offered tasty Chinese and Western options including freshly made omelets. We ate in the Chinese Restaurant on the second floor and the food was delicious. The staff at the front desk called us by our names and made us feel welcome. Maggie and Raymond were particularly helpful. They arranged a trip to a water village for us as well as arranged cabs and provided touring tips. There was a real commitment to people's comfort, safety and quality of their stay. The staff also returned some electronics that my son had left behind in the restaurant. If you would like a 5 star experience without paying 5 star prices; this is an excellent option.

Room Tip: Ask for a room that faces the fountain so that you can watch the people perform tai chi in the morni...
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  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sacramento, California
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 1, 2011

The Renaissance Putuo as noted in other reviews is not located in the center of Shanghai, but it is directly across the street from the #7 subway line (Exit #3). Taxis are very inexpensive for those who don't want to use the subway. The rooms are of good size with a typical layout in Renaissance hotels. Very comfortable bed, roomy bathrooms with separate shower and deep soaking tub. The room has a nice large safe, robes , mini-fridge & A/V set up for connecting your computer or DVD player to the large flat screen. Breakfast buffet is excellent as is the room service menu. Didn't try the Chinese restaurant or the seafood buffet. The service is excellent and the staff is very willing to assist your every need. The only drawback is the location. Those who prefer to exit their hotel and be right in the middle of the town should probably book a place closer to the center of Shanghai at a cost increase of maybe 50% for a similar class hotel. There are plenty of convenience stores located 1 block in any direction to buy snacks & beverages.

Room Tip: Corner rooms are nice & roomy.
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  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Shanghai Putuo Hotel

Address: No.50 Tongchuan Road, Putuo District, Shanghai 200333, China
Location: China > Shanghai Region > Shanghai > Caoyang / Zhenru
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #25 of 3,976 Hotels in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Renaissance Shanghai Putuo Hotel 4.5*
Number of rooms: 330
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