My husband and I stayed here due to rate we got and the facilities it had. Pros - facility is 5 star but the location is not. However, the subway stop is literally across the street and if you don't mind adding about 20 minutes each day to get to the sights, I would highly recommended this hotel. We started out in the morning, had dinner before returning to the hotel and then relaxed until the next day. It has very comfortable beds and great tub and shower.
Breakfast was included in our room rate. You need to sign for it every day, but there are no charges if you have it in your room rate. If not included, it is quite expensive. Cappacino is included with breakfast rate which you would not know if someone did not tell you this.
The staff spoke enough English for us to communicate and tried to be as helpful as they could be.
Couple of tips - even though we had the hotel address printed in chinese, the taxi from the airport seemed to get lost along the way. As we had no way to communicate (my Chinese is non existent), I would have the directions that are on their website in English translated into Chinese. Instead of 200 CNY that they say it should cost, it cost us 279 CNY. It is a little difficult to find the main entrance to the hotel when arriving in vehicle so I would do my research ahead of time and make sure I have instructions in Chinese. We arrived too late to take the public transportation.
We took metro back to the airport. If you have luggage on wheels there is handicapped entrance across the street - you take an elevator into the station, go through security, lift your bags over the metal divider and then take an elevator into the metro station. Line 7 connects directly to the maglev at longyeng Road. Once you arrive, we did not find the signage great to find the Maglev. You need to exit, go outside (take 2-3 stairs) and the take an escalor up to the maglev on the second level. Remember to show your airline ticket/boarding passes at you get a 20% discount. It departs every 15 minutes - think it stops running at 22:00.
The only negative I have to say about this hotel is the thermastat in the room. I could not adjust it to say 20 C. It was a bit warm.
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