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“Opulent but comfortable!” 5 of 5 stars
Review of The Ritz-Carlton Shanghai Pudong

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The Ritz-Carlton Shanghai Pudong
5.0 of 5 Hotel   |   No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China (Lujiazui)   |  
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Ranked #20 of 3,560 hotels in Shanghai
Wichita, Kansas
Top Contributor
68 reviews 68 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
43 helpful votes 43 helpful votes
“Opulent but comfortable!”
5 of 5 stars Reviewed August 31, 2013

As one would expect, this Ritz is of a very high standard. Our room was on the 48 th floor with a breathtaking view of Shanghai, the tower and the river. The room was very large and well laid out with a luxurious mirrored bathing area that included a deep shower and a stand alone soaking bath which I made use of after walking around many of the sites. The whole area could be cordoned off by closing a screen. The bed was very comfortable and no detail was spared to make the room very cosy. A wonderful first experience staying in Shanghai.
On the top floor there is a wonderful dining/bar area that is open to the outside and allows you to take in the breathtaking views day and night. I would definitely go back again to the Ritz!

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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347 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Shanghai
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 29, 2013

I haven't stayed at the hotel, but I've done the high tea at Aura three times. It's one of my favorite in Shanghai; the view is absolutely the best! Unfortunately you have to go very early to secure a table at a window otherwise you are stuck waiting for one. The trays of goodies are excellent quality of food (at some of them, the food looks nice but is average at best) and it's one of the only ones where my friends and I demolish every bit. The service isn't totally amazing; we found you have to wave the servers down if you need something. Also, the Christmas tea wasn't as good as the regular high tea, which was a little disappointing as the option to order the regular one wasn't there. Overall - it is the place where we take our guests for a view and an afternoon of "playing ladies."

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 28, 2013

Raphael - Manager your are the best. Thank you for taking good care of my group in June. The bedroom we fabulous beautiful contemporary yet Chinese inspired. Views were amazing overlooking the bund. Service from the housekeeping to frontdesk and Concierge was 1st Class.
All our meal experience we wonderful and the Club Lounge was great too.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duesseldorf
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 28, 2013

Loved this places, especially the creative arrangement in the room, including the bath tub in the middle of the living room, the great arrangement of sweets, snacks as a welcome gift, the fascinating pool on the top floor and being able to have breakfast eye-in-eye with the Shanghai TV tower .... very very impressive. I will be back.

Room Tip: Facing the TV tower and the river. High up floor. The view is simply amongst the most breath-taking...
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dubai
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2013

You get to see how big the city of Shanghai is, only from a high-rise tower. Ritz Carlton occupying the top floors of IFC is the best hotel to enjoy Shanghai skyline. My bund view suite was regal & huge, and the view mind blowing.
The location was perfect as the Super Brand & IFC malls are nearby.

Flair bar on 58th floor is one of the best spots for sundown cocktails in Shanghai.
This hotel is highly recommended.

Room Tip: Bund view Room / Suite.
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goderich, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 20, 2013

The Ritz Carlton Shanghai is amazing. From the moment you step up to Reception until the day you leave, you are treated royally. Our accommodation was exceptional. The mattress extremely comfortable; the bathroom a statement in marble and glass, first class amenities, hotel restaurant excellent. Our room was quiet, clean, comfortable. I can't say enough good things about the high standard of the Ritz Carlton. It was an oasis of comfort following a hectic day of touring around the city. What did I like least? Its hard to say....I can't think of anything.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
61 reviews 61 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 17, 2013

Stayed in a suite, but was pretty small compared to what I was expecting for the price. I've stayed in similarly priced suites that were much larger. Maybe it was just the room I was in.

Positives:
Club lounge and food there
Service from staff
Comfortable bed
Giant bathroom

Negatives:
Suite room was a little smaller than I was expecting

I titled this review "an oasis" because it really does separate you from the mess that is Shanghai 40-50 stories below you. After a day around the city, coming back to this was a nice way to rewind, relax, and separate yourself from the city.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Ritz-Carlton Shanghai Pudong

Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Address: No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China
Phone Number:
Location: China > Shanghai > Lujiazui
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Shanghai
#20 Business Hotel in Shanghai
#20 Luxury Hotel in Shanghai
#49 Family Hotel in Shanghai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Shanghai Pudong 5*
Official Description (provided by the hotel):
The Ritz-Carlton Shanghai, Pudong is Shanghai’s ultimate destination for uncompromising style and luxury. Positioned in Pudong’s social and commercial hub at the top of Shanghai ifc with views over the Bund, the hotel is designed by world famous Richard Farnell and is situated on the top 18 floors of the ultra-modern, 58-story Tower 1 of Shanghai ifc in the heart of the city’s Lujiazui Finance and Trade Zone, offering luxury commercial, residential and retail space. ... more   less 
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