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“Beautiful hotel” 5 of 5 stars
Review of Jumeirah Himalayas Hotel Shanghai

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Jumeirah Himalayas Hotel Shanghai
5.0 of 5 Hotel   |   No.1108 Meihua Road, Pudong New District, Shanghai 201204, China (Shanghai New International Expo Center)   |  
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LIVE THE SUITE LIFE
Ranked #22 of 3,934 Hotels in Shanghai
4.5 of 5 stars 326 Reviews
Mumbai (Bombay), India
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Beautiful hotel”
5 of 5 stars Reviewed September 9, 2012 via mobile

A very warm welcome with cold towel and a juice. Good English spoken by most of the staff unlike in other hotels. Loved the lobby decor. Don't forget to look at the ceiling. Big size rooms, elegant decor. Free wifi in rooms. Good variety of western breakfast. They had vegetarian choices too. Metro line 7 just outside the hotel. massage centers, restaurants, mini marts, coffee shops, money exchange houses all within walking distances. Will come back and stay in this hotel. Will surely recommend this hotel.

Stayed August 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JR_Hotel_Manager, Manager at Jumeirah Himalayas Hotel Shanghai, responded to this review, September 14, 2012
Dear Tweety1106,

Thank you for sharing your experience from your recent stay at Jumeirah Himalayas Shanghai.

I am pleased to read that you enjoyed your stay with us and that you were happy with the service experience.

Thank you for the very detailed feedback and mentioning so many positive elements about our hotel. I have shared your feedback with the teams involved, and they are equally happy to hear that you enjoyed your stay.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Himalayas Shanghai.

Sincerely,

John Roberts
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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326 reviews from our community

Traveler rating
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    17
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Cleveland, Ohio
Top Contributor
74 reviews 74 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 7, 2012

The staff were extremely attentive and helpful. One evening, a neighbor was blaring club music and as soon as I called the front desk, they took care of it.

The breakfast buffet was of great quality and variety, very convenient to have it included in my room rate.

Location was excellent, as my office was in the Kerry center so I simply had to cross the street. When I wanted to go farther, the metro stop was right outside the door or I could get a taxi without delay. You're a little off the beaten path from tourist stops but for me, the location couldn't be better.

The room was very comfortable, clean, spacious, and up to date.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JR_Hotel_Manager, Manager at Jumeirah Himalayas Hotel Shanghai, responded to this review, September 19, 2012
Dear Butterandjelly,

Thank you for sharing your experiences from your recent stay at Jumeirah Himalayas Shanghai. I am so pleased to read that you enjoyed your stay with us and that you were happy with the service and facilities. We work hard to provide all guests with a memorable experience, and it is gratifying to hear when we meet or even exceed our guest’s expectations.

We look forward to welcoming you back to Jumeirah Himalayas Shanghai in the very near future.

Sincerely,

John Roberts
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 6, 2012

Pro's;
-Rooms large and spacious
-Gym 24hrs, modern equipment
-Pool quiet and good for laps
-Ice room, Fire room and hot stone bath very relaxing and nicely done
-Located in nice area with small shopping centre and western supermarket as well as massage and fast food outlets all within 2 minute walk
-Metro station next to hotel

Con's;
-On the two occasions I tried to order room service both menu items were unavailable, on one occasion I was only informed after already waiting for 30 minutes
-English language is spoken by staff but with varying degrees of understanding....

I would definitely recommend this hotel.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JR_Hotel_Manager, Manager at Jumeirah Himalayas Hotel Shanghai, responded to this review, September 14, 2012
Dear Liz E,

It is gratifying to note that you were impressed with our services and facilities at Jumeirah Himalayas Shanghai. I was pleased to learn that you enjoyed especially our gym and that you found our location added value for you.

However, I was also disappointed to read your comment regarding the experience with our room service. Please accept my sincere apologies for any inconvenience you experienced during your stay.

I appreciate you taking the time to share your experiences on TripAdvisor and recommending Jumeirah Himalayas Shanghai and I do hope we will have the pleasure of welcoming you back again in the near future.

Sincerely,

John Roberts
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
498 reviews 498 reviews
41 hotel reviews
Reviews in 58 cities Reviews in 58 cities
508 helpful votes 508 helpful votes
4 of 5 stars Reviewed September 4, 2012

The service here is excellent - friendly and attentive without being overpowering. I enjoyed the Caesar salad, which was light and tangy, as well as the apple and ginger sorbet, which was like a wave of fresh air for the tongue. The beef was good, and well presented. I selected the traditional strawberry panna cotta - it was not too bad, though a little sweet. All in all, it was a delightful lunch and I will certainly be back for more.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JR_Hotel_Manager, Manager at Jumeirah Himalayas Hotel Shanghai, responded to this review, September 14, 2012
Dear Orator11,

Thank you for taking the time to share your feedback on TripAdvisor.

I was delighted to read that you enjoyed the Shanghai Restaurant Week menu in the Grill Room.

It will be my pleasure to share your comments with my colleagues, including the chefs, as they will no doubt be delighted to know that their efforts are so well appreciated.

We look forward to welcoming you back at Grill Room in a very near future.

Sincerely,

John Roberts
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed August 20, 2012

I have stayed at the Jumeirah in Shanghai multiple times on business. I love the truly Asian feel of the hotel, unlike other hotels I have seen that could be anywhere in the world. The reception area is beautifully ambiant with its dim lighting, candles, serene music, and motion lit ceiling, which mimics the sky. The staff are welcoming and friendly, the food is great, and the rooms are nicely decorated and comfortable. I will return to this hotel whenever I am back in Shanghai.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JR_Hotel_Manager, Manager at Jumeirah Himalayas Hotel Shanghai, responded to this review, August 27, 2012
Dear Jody D,

Thank you so much for taking the time to post your feedback with regards to your recent stay at Jumeirah Himalayas Shanghai.

I am delighted to learn that you thoroughly enjoyed the facilities and services in the hotel. Our team is very focused on extending the highest level of service to our guests and I am so pleased that the results are apparent. I have passed your feedback onto the rest of the team – they will find it very motivating

Once again, thank you for making Jumeirah Himalayas your destination of choice in Shanghai, and we certainly look forward to welcoming you back in the very near future.

Sincerely,

John Roberts
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 12, 2012

I stayed there for two weeks on business. From outside you can not guess how great the hotel can be from inside
a wonderful lobby, nice music playing through the day. The breakfast is good, well i felt a lot of repeat as i stayed for 2 weeks which was long. Having diet restrictions with beef and pork an fish had to struggle a bit.
Request them to add some vegetarian indian cusine on their menu for breakfast if possible atleast when they have few indians visiting
just opposite Kerry Hotel and Mall with lot of food options, the Metro stop on line 7 is just opposite to the hotel gate easy to go to shanghai mueseum metro stop for shopping, even puxi by metro wont be too far
Please take the Maglev train from shanghai airport get down catch a cab sharing the mandarin address to taxi drivers only at the taxi stand and travel to the hotel in less than 45mins ( well depends on time of day but yes cheaper and much faster than taxi for sure go for it)
i did it on my way back to airport and was suprised to see how fast this was
just remeber to carry your e-ticket along for a 10 RMB discount which then cost you 40 RMB
i was upgraded to club room which was excellent asked for room far from lift which helped
the hotel staff was helful to arrange a charger for my laptop which i missed back home for the whole trip
Even the fitness room and spa was good calm
i would love to stay there again pretty soon

Room Tip: Chose room away from the elevator with the outer area view.
See more room tips
  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JR_Hotel_Manager, Manager at Jumeirah Himalayas Hotel Shanghai, responded to this review, August 27, 2012
Dear Ameya_sw,

Thank you for staying with as at Jumeirah Himalayas Shanghai and for taking the time to write a review on Trip Advisor.

I am very pleased to read that you have enjoyed your stay with us during your business trip. Your comments, particularly on the state of the room, the Lobby Lounge experience, and our location are indeed heartwarming. I do note your comments regarding your breakfast experience and I apologize for any inconvenience.

I will definitely share your feedback with the team and we all look forward to welcoming you back in the not too distant future.

Sincerely,

John Roberts
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gent
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 21, 2012

The hotel is very elegant, lots of attention to design details. The food is also very good, several restaurants to choose from, and the breakfast buffet is rich.
Personally I found the hotel lobby a little too dark, it has an impressive Tibet-like design mixed with modern elements, very special.
Room was very spacious and luxurous. Only two minuses: the shower system is a little weir: the showerhead is fixed in the ceiling so no way of adjusting direction etc... ; and second: though the laundry service was quick, I wasn't very pleased with the result: my shirts didn't look very well ironed and smeeld not good. That's why I didn't give an "excellent" rating

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JR_Hotel_Manager, Manager at Jumeirah Himalayas Hotel Shanghai, responded to this review, August 6, 2012
Dear Mr. Ben D,

Thank you so much for taking the time to post your comments concerning your recent stay at Jumeirah Himalayas Shanghai. We appreciate your feedback and support.

I am very pleased to read that you enjoyed your stay, especially the food in general, and the breakfast buffet. I do note your comments concerning the shower system and the laundry services, and I apologize for the inconvenience. I will pass your comments to the head departments, and I would hope that you will not encounter such a problem again in the future.

Thank you once again, Mr. Ben D for your comments and for your support, and I look forward to welcoming you back to the Jumeirah in the near future.

Sincerely,

John Roberts
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumeirah Himalayas Hotel Shanghai

Address: No.1108 Meihua Road, Pudong New District, Shanghai 201204, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Shanghai New International Expo Center
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 3,934 Hotels in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Jumeirah Himalayas Hotel Shanghai 5*
Number of rooms: 393
Official Description (provided by the hotel):
Jumeirah Himalayas Hotel Shanghai is perfectly placed for business and leisure. Located in the heart of Pudong, the hotel is directly opposite the Shanghai New International Expo Centre and close to the green expanse of Century Park. Metro line 7 is accessed directly from the basement of the Himalayas Centre, allowing easy citywide connections. The Maglev train station is just a short walk away for speedy seven-minute transfers to/from Pudong International Airport. Construction of the Himalayas Centre started in 2006 under the direction of world-renowned architect Arata Isozaki, who also created the Barcelona Olympic Stadium and Los Angeles MoMA. Jumeirah Himalayas Hotel opened in March 2011. Inspired by Chinese cultural elements and traditional feng shui principles, architect Arata Isozaki designed the landmark Himalayas Center, where Jumeirah Himalayas Hotel is located. A three-dimensional Urban Forest comprising dramatically sculpted columns defines the central section of the Himalayas Centre. It also carries an important loading capacity function and provides an arresting entrance to the Jumeirah Himalayas Hotel. Tien Shu Patterned Walls Wrapped around the base of the two towers presents a conceptual interpretation of ancient Chinese characters from the Tien Shu by Cang Jie. Special windows have also been custom made to subtly insert between the characters allowing light to flood the hotel interiors. The Jumeirah Himalayas Hotel tower is constructed in the form of the Yu Cong, an ancient Chinese ritual object formed from an outer square representing earth, and inner circle representing heaven. The cylindrical atrium stretches 14 levels through the centre of the tower. ... more   less 
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