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“Next to the Bund and yet too far from it” 5 of 5 stars
Review of Hotel Indigo Shanghai on the Bund

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Hotel Indigo Shanghai on the Bund
4.5 of 5 Hotel   |   No.585 Zhongshan East Second Road, Huangpu District, Shanghai 200010, China (The Bund)   |  
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Ranked #7 of 3,845 Hotels in Shanghai
Hong Kong, China
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Next to the Bund and yet too far from it”
5 of 5 stars Reviewed March 11, 2013

The Bund in Shanghai is a must go - this hotel is 10 min away.
Room is not big but modern decor.
Bathroom is modern.
Free internet but not fast, yet better than those which charge you RMB 120 a day with snail speed.
Breakfast : exquisite.

Room Tip: Ask for advice at the reception - you always get good advice.
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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854 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
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Shanghai, China
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 10, 2013

Located on the Bund or Waitan as it is known to the Chinese, Hotel Indigo is an excellent hotel of choice for the visitor to Shanghai. Nice rooms with a great view of the Bund and the Shanghai skyline, service is good and efficient and staff are friendly. Rooms have all the standard amenities you expect and the bathrooms are nice especially the shower stalls which are my favorite. Nice outdoor deck on the 32nd floor to take in the views during the nice weather and you will fully understand why it is a great choice to experience Shanghai from.

Room Tip: Upgrade to a room facing the Bund for a great view
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  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guadalajara, Mexico
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2013

This is a very nice Hotel, if you are looking for a quiet location, no many people around, close to the excursion boats, just in the river and very nice views to Pudong.

Not very close to shopping areas and restaurants, shows, bars, or discos.

The place is a kind of a large boutique hotel, good breaksfast, nice bar at the top 34th floor, not easy to communicate with the staff, because not every body speak english, They look to charge you as much they can, I try to get a upgrade with the Platinum Priority Club card and I got nothing.

The rate is the same or higher than other hotels in the shopping and walking area-

Room Tip: Ask for Rooms with a view to the river, it is more expensive but it worth,s .!!
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 7, 2013

Hotel Indigo is a small, funky top quality hotel on the Bund in Shanghai. Service, amenities, restaurants and bar with amazing views of the Bund are second to none.

If your looking to somewhere cool to stay and are over staying with the large hotel chains, then Indigo is a must to try - you will not be disappointed.

A steak at Char Grill where you get to select your "special" steak knife, followed by a drink at Char Bar will keep a smile on your face.

Room Tip: Corner room are a little larger - with a nicer layout.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palo Alto, California
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 7, 2013

My friend and I stayed separately in deluxe and premiere rooms for 2 nights in January. Both rooms are beautiful, unique and very Shanghainese. I liked the rooms a lot, which were also spotlessly clean.

Service was generally mediocre at best, though there was a less senior male host with glasses with impeccable service. We were surprised when we were asked to head down to the lobby at 1am to get new room keys because we requested a 4pm checkout, instead of sending it up to us.

When we went down to the lobby, there was no one at all, so we decided to sit down by the front desk and timed how long till someone came out. It took 10 minutes, but it was only when the phone rang (I suspect it's security informing the front desk 2 guests are waiting for service). While we were waiting, I was appalled to find the entire hotel's guest list with names, room numbers and I think phone numbers placed on the front desk visible to everyone.

We also ordered room service at 2am, and was shocked to find that only roughly 10% of the already minimal late night menu items (10% of the full menu) were available. The guy taking orders barely spoke English and shamelessly said no to everything I tried to order.

The hotel is actually located at the far end of the Bund, which I had trouble believing it is actually inside the Bund.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce_au, General Manager at Hotel Indigo Shanghai on the Bund, responded to this review, March 20, 2013
Hello mobarnone,

Firstly many thanks for taking the time to review Hotel Indigo on tripadvisor. We are very glad that you enjoyed our room.

We take constructive feedback seriously and reviewed a number of areas that you mentioned with team members at Indigo. It is not acceptable that there was no one at the reception desk at 2 am and this situation has been reviewed and the team members that worked that night have been counselled accordingly.
We also reviewed the "Home delivery" situation that night. Its is true that the menu is more limited after midnight however we maintain a high quality selection of both western (6 dishes) and local Chinese favourites (4) plus desserts. The pasta selection should always be available and we apologize for the fact that it was not when you ordered.

Our location is in fact on the southern edge of the Bund (or embankment) which spans 2.5 kilometers along the Huangpu River in Shanghai. This gives us unparalleled views of the river, the Bund, Yu Gardens and Pudong.

Once again we appreciate that you took time to give us your feedback

very best from the indigo team

Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, null, Hong Kong
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 5, 2013

Stayed at Indigo for 3 nights. Very impressed by extremely attentive service, generous rooms, outstanding breakfast buffet and attention to detail. Staff went out of their way to be helpful. In good weather, a stunning walk along the river to M-on-the-Bund where the Literary Festival took place.

Room Tip: Get a high floor with a view towards the Bund. Spectacular views from 2707 e.a.
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 27, 2013

I stayed at this hotel for 4 nights during a work trip and it was really good. The bed was very comfortable, and the room was very tastefully decorated. Very good location as well. It's a little pricey but its really worth the money.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Shanghai on the Bund

Address: No.585 Zhongshan East Second Road, Huangpu District, Shanghai 200010, China
Phone Number:
Location: China > Shanghai Region > Shanghai > The Bund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 3,845 Hotels in Shanghai
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Indigo Shanghai on the Bund 4.5*
Official Description (provided by the hotel):
Hotel Indigo Shanghai on the Bund, Hotel Indigo's first property in Asia Pacific, sits directly on the Huangpu river front, Hotel Indigo assures not only spectacular views of both the historic Bund and dramatic Pudong skylines, but an upscale boutique hotel experience where the focus is on inspired service, fresh and vibrant design reflecting the local neighborhood, and providing guests with an authentic taste of today's shanghai, where old and new converge. ... more   less 
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