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“Incredible value and beautiful hotel” 5 of 5 stars
Review of Holiday Inn Shanghai West

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Holiday Inn Shanghai West
4.0 of 5 Hotel   |   No.2000 Huqingping Route, Qingpu District, Shanghai 201702, China   |  
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Ranked #104 of 3,934 Hotels in Shanghai
4.5 of 5 stars 98 Reviews
San Diego, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Incredible value and beautiful hotel”
5 of 5 stars Reviewed March 14, 2013

I have stayed at this hotel approximately 8 times over the past 3 years and each time my stay is wonderful. The staff is always polite and professional and always very accommodating. They have an unbelievable breakfast buffet that is included in my rate which is never over $125.00. The rooms are spacious and well appointed. They have a well equipped fitness center and a nice lap pool. If you need to stay in this part of Shanghai, you could not choose a better hotel.

Room Tip: I've never had a bad room.
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnxj, Public Relations Manager at Holiday Inn Shanghai West, responded to this review, March 20, 2013
Thank you so much for your kind comments and endorsement of our Hotel. We are pleased that your stay has exceeded your expectations. I look forward to welcoming you back to our hotel soon. Thanks so much for visiting Holiday Inn Shanghai West.
Regards,
The team
Holiday Inn Shanghai West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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98 reviews from our community

Traveler rating
    37
    53
    5
    2
    1
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37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Columbus, OH
Top Contributor
75 reviews 75 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 14, 2013

I stayed at this hotel a couple of times because it is convenient to the Hongqiao train station. It's much better than the Holiday Inn Express which is about a half mile down the road and rather sparse. The room was very clean. There was a bit of mold in the shower and it did not drain very well otherwise everything was fine. The desk staff are very nice and their English was appreciated.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnxj, Public Relations Manager at Holiday Inn Shanghai West, responded to this review, March 20, 2013
Thank you for your review regarding your experience. In order to offer guests warmer living experience, we are constantly updated and improve the facilities and equipment. In this process, there may be some details was not perfect. We are very willing to listen to your valuable suggestions and timely to improve the shortage place. At last, thank you again for your detailed review and it really help us improve service. Looking forward to hearing from you next time.
Best Regards,
The team
Holiday Inn Shanghai West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 14, 2012

The Holiday Inn Shanghai West is well situated for the business traveler that is not planning to stay in Shanghai. I travel mostly to cities within about 500km of Shanghai and this hotel is always my go-to base of choice. It is situated about 15-20 minutes from Hongqiao Airport (SHA) and the new Hongqiao Railway station, so I can get to most cities from here easily.
The hotel is relatively quiet with an excellent and responsive staff eager to please. There are all of the things you would expect from a Holiday Inn, as well as a Family Mart convenience store on the property.
The rooms are standard fare for Holiday Inn in China. Large comfortable rooms with all of the amenities. The glass top desk is a nice touch, and includes a very comfortable office chair. The bath was well equipped, although the spartan complimentary toiletries make it clear you are in a mid-market hotel, not the high-market hotel the rest of the surroundings imply.

In short, this is my favorite choice when I am not visiting the city center of Shanghai, and just passing through. It saves at least an hour exiting Pudong, and is close to all sorts of transportation.

Room Tip: I suggest a room on the back of the building. The hotel is located at a busy intersection and there...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnxj, Public Relations Manager at Holiday Inn Shanghai West, responded to this review, November 1, 2012
Thank you so much for your kind comments and endorsement of our Hotel. We are pleased that your stay has exceeded your expectations,
I look forward to welcoming you back to our hotel soon. Thanks so much for visiting Holiday Inn Shanghai West.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin Dells, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2012

What a great place to stay. Maybe it is not the newest hotel or on the bund, but it's people and service are what keeps me coming back. The rooms are very nice and the food is just fine. They will make how ever you ask. This hotels staff knows how to provide top notch service

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnxj, Public Relations Manager at Holiday Inn Shanghai West, responded to this review, November 1, 2012
Thank you so much for your kind comments and endorsement of our Hotel. We are pleased that your stay has exceeded your expectations,
I look forward to welcoming you back to our hotel soon. Thanks so much for visiting Holiday Inn Shanghai West.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 26, 2012

very nice n' equipped rooms,
very good air conditioned (a must in the humid city)
all you need for business n' pleasure
just a few minutes from Hongqiao airport
but yet out of the busy nosy life as shanghai can be

very recommended

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnxj, Public Relations Manager at Holiday Inn Shanghai West, responded to this review, November 1, 2012
Thank you so much for your kind comments and endorsement of our Hotel. We are pleased that your stay has exceeded your expectations,
I look forward to welcoming you back to our hotel soon. Thanks so much for visiting Holiday Inn Shanghai West.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Top Contributor
164 reviews 164 reviews
140 hotel reviews
Reviews in 55 cities Reviews in 55 cities
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed April 19, 2012 via mobile

Its close to Hongqiao airport and train station. It's a new hotel. I ordered a club room and received a regular room after complaining they upgraded me to a unimpressive junior suite.
The pool ceiling and walls were moldy and the chunks of paint were peeling off very repulsing check in and check out took ages.

  • Stayed April 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnxj, Public Relations Manager at Holiday Inn Shanghai West, responded to this review, November 1, 2012
Thank you so much for your kind comments and endorsement of our Hotel. We are pleased that your stay has exceeded your expectations,
I look forward to welcoming you back to our hotel soon. Thanks so much for visiting Holiday Inn Shanghai West.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Top Contributor
139 reviews 139 reviews
36 hotel reviews
Reviews in 58 cities Reviews in 58 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed November 10, 2011 via mobile

I liked this hotel. It's close to subway and there's things to do walking distance. Clean American style.

  • Stayed December 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnxj, Public Relations Manager at Holiday Inn Shanghai West, responded to this review, March 11, 2013
Thank you so much for your kind comments and endorsement of our Hotel. We are pleased that your stay has exceeded your expectations. I look forward to welcoming you back to our hotel soon. Thanks so much for visiting Holiday Inn Shanghai West.
The team
Holiday Inn Shanghai West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Shanghai West

Address: No.2000 Huqingping Route, Qingpu District, Shanghai 201702, China
Phone Number:
Location: China > Shanghai Region > Shanghai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Spa Hotel in Shanghai
#74 Business Hotel in Shanghai
#90 Luxury Hotel in Shanghai
#128 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Shanghai West 4*
Number of rooms: 400
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Also Known As:
Holiday Inn Shanghai West Hotel Shanghai

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