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“Wonderful Hotel” 5 of 5 stars
Review of Grand Central Hotel Shanghai

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Grand Central Hotel Shanghai
4.5 of 5 Hotel   |   No.505 Jiujiang Road, Shanghai 200001, China (People's Square)   |  
Hotel amenities
Ranked #20 of 3,841 hotels in Shanghai
Oviedo, Florida, United States
2 reviews
2 helpful votes 2 helpful votes
“Wonderful Hotel”
5 of 5 stars Reviewed October 25, 2013

Stayed here this past weekend for fun following a business trip to China. This is an excellent hotel. It has a very central location and everything about the hotel was first rate. The rooms were very large and the furnishing were of excellent quality. Large bath and shower and very comfortable bed. The Lobby was very nice as well.

Check in was very smooth and the service by the staff was also wonderful. I will definitely stay here again.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review, October 31, 2013
Dear Guest,
It is such a great pleasure for us to receive your positive review on Tripadvisor. We are honored that you are satisfied with almost all the aspects of our hotel. We hope to have the opportunity to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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555 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Sydney
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 19, 2013

We enjoyed 3 nights at the Grand Central. We booked through Agoda and got a good rate, but on arrival we chose to upgrade with a package to include breakfast, better rooms and use of the executive lounge including happy hour and snacks from 5-7pm. The upgraded rooms were huge the beds very comfortable, wifi good, bathrooms spacious and spotless. Service at the hotel was great especially in the executive lounge which offered a nice small room for breakfast (with all the offerings) and comfortable lounge furnishings to relax, watch TV, use a computer and have a drink in the evening. We were able to check out here too after breakfast on our last day. The concierge was helpful but was not able to recommend a restaurant to suit us in the French Concession (we found Kota's Kitchen 3 reviewed elsewhere). That said the concierge desk made several phonecalls on our behalf in a quest we had. My Dad did made the mistake of opening the 1 litre bottle of Evian, it cost 80 rmb! Also the cost of the business centre was high. But overall the service and quality of the hotel was excellent for the price and we would definitely stay again. The subway was just at the next corner and the hotel is one block from the main shopping street. We organised a taxi to the airport and this was included in our bill at checkout which was convenient.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review, October 24, 2013
Dear Guest,
Thank you for your wonderful review which makes us very proud of our hotel and service. We are delighted that you enjoyed your stay and we hope to see you again on your next visit to Shanghai.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
95 reviews 95 reviews
80 hotel reviews
Reviews in 80 cities Reviews in 80 cities
245 helpful votes 245 helpful votes
5 of 5 stars Reviewed October 17, 2013

We spent three nights here recently and thought it was a great hotel. The rooms are huge and very nice. The staff is friendly and all speak English well. The wifi was strong. And the location was great - a block from the subway and right along shanghai's major pedestrian shopping street. If coming in from the airport, take line 2 to the Nanjing Road East stop and go out exit 4. You'll see the hotel a block away.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review, October 17, 2013
Dear Guest,
Thank you for taking the time to review our hotel and for sharing your wonderful experience with us. We truly appreciate your high esteem of our hotel location, rooms and services as well. We are looking forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 16, 2013 via mobile

This hotel is consistent and rarely disappoints.

It is in the middle of the tourist zone And is walking distance from many of Shanghai's tourist destinations.

The rooms are large and the staff is always friendly. The breakfast is expensive (even by Shanghai standards) and isn't good enough to justify the cost. Save your money and visit one of the many restaurants near by.

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review, October 17, 2013
Dear Guest,
Thank you for taking the time to share your feedback from your recent stay. We very much appreciate your feedback about hotel location, rooms and staff services. We will bring your valuable feedback about breakfast price to the concerned department head immediately. We look forward to welcoming you back often upon your future stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 13, 2013 via mobile

Comfortable, spacious, traditional room with large bathroom. Some staff struggled with English but all were eager to help. Asked the concierge for a restaurant recommendation, and he struggled to provide me with a decent option. Daily breakfast was overpriced and the buffet was not as nice as other hotels. All in all good value for the money but best for those who are already familiar with Shanghai.

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review, October 17, 2013
Dear Guest,
Thank you for staying at the Grand Central Hotel Shanghai. We appreciate your high esteem of hotel rooms and services. We hope to serve you again on your next trip to Shanghai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 28, 2013

Rooms are spacious. Clean. Bathroom is spacious with separate non slip shower cubicle. Staff is very accommodating. Location is very good. Room service was quick, warm and not expensive. Did not try the pool. The spa is not that great.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review, October 11, 2013
Dear Guest,
Thank you for your wonderful review. We are delighted that you enjoyed your stay and we hope to see you again on your next visit to Shanghai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denpasar, Indonesia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 27, 2013 via mobile

Arrived in midday, around 11AM and our room is ready, just perfect because we were tired after the flight. Front office staff swiftly checked me in, only 1 person was on the line. Got my room on 10th floor. The lobby is quite grand, nice classic design and very clean.

The room is super clean, the bed is comfortable, the aircon is nice and cold, room size is quite decent.
My room was facing Nanjing Lu, but cant see much from 10th floor.
They provided you stationery on the working table, free fast wireless internet in the room, full range of amenities in the bathroom. The towel is big and soft, found no stain or whatsoever on it. The linen is also very clean. Provided two types of pillows, a soft and a hard one. I was very satisfy with the room.

Housekeeping always come around at 6PM to give you tomorrow weather report and chocolates.
Small things but yet impressed me too.

The hotel is located just across the famous Nanjing Lu, very close to Metro East Nanjing Lu Station on Line 2.
Very easy to find food around the hotel.

I didnt take breakfast offer during my stay so I didnt know how is their food, but when I walk by during dinner, their buffet seems delicious.

Overall I recommend this hotel to anyone who would like to stay in Puxi, Shanghai.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review, October 11, 2013
Dear Guest,
Thank you for taking the time to write your review, and thank you for your compliments about our hotel location, room facilities as well as service. We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Central Hotel Shanghai

Address: No.505 Jiujiang Road, Shanghai 200001, China
Location: China > Shanghai Region > Shanghai > People's Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 3,841 hotels in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Central Hotel Shanghai 4.5*
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