Excellent hotel from start to finish. Stayed in SHG also at the Waldorf which was great but this was better.

Didn't have our room when we checked in at 7pm sat so they upgraded us. Excellent room, excellent amenities, nespresso machine, free voip international calls, everything touch sensored.

The spa/pool was beautiful, clean, very nice locker room and wonderful indoor pool.

Only issue was the breakfast is not a traditional buffet, but breads/cheese/pastries and a la carte as well - was good but not the best, but not a major issue.

All in all an excellent experience.

We stayed at the Peninsula last month for the first few days of our visit to China and were impressed with the hotel and its location - the only drawback was the lack of customers in the hotel's bars and restaurants so generally we were the only people there.

A good safety aspect of the hotel was the room key which was similar to a Yale metal key and operated the bedroom and had to be inserted into the slot in the main lifts before you could chose your floor.

The service especially at breakfast was exemplary and it was nice to see other guests. There was a buffet containing all sorts of fruits, breads, meats, yoghurts etc, but we had cooked breakfast each day to sustain us during our sightseeing. Our choice was presented with only a very short wait and fresh orange juice and coffee were continually topped up.

Our room 713, had a huge walk in closet opposite the bathroom with a well lit mirror and plugs conveniently sited for the hairdryer which was one of the best I have used in any hotel it had an ion charge and gentle button and made my hair really smooth and no static, in fact I asked the concierge if I could buy one or where to buy one but they were unable to help. Another bonus in the dressing room was a nail dryer for your manicure - how great is that!!!

The black veined marble bathroom had two sinks, walk in shower, separate bath and loo (but no bidet). Thick white fluffy towels and bathrobes all bore the P monogram. One of my bottles of shower gel had leaked in my toiletries bag so I had to rinse it out and when I came back into the room the chambermaid had laid all the contents out in a tidy row for me. My husband had some shirts laundered and the service was very quick with the shirts returned as new.


The seating area of our room had a desk with free wifi connection and a telphone which advertised free international calls. I made one call home to confirm our safe arrival but when I tried to make another call the line was "unavailable". To the side of the desk was a comfy 2-seater sofa and a small round coffee table with fruit bowl and beautiful floral arrangement of fresh red roses in a square black lacquer box. A giant screen TV, video recorder and CD player formed the entertainment section. The refreshments cupbard had a choice of teas and a plumbed in Nespresso coffee machine so you didn't have to bother filling the water reservoir, beautifully patterned dainty porcelain cups and saucers complemented the beverage selection.

The windows had electronically operated net blinds and black out curtains but with the everchanging viiews of the Bund and the river traffic it was not a scene that you would want to close out.

Finally the bed - this was king size with freshly laundered white bedlinen each day, our bed had a duvet but not one of those great heavy things you get in some hotels it was light and comfortable and aided a good night's sleep.

I was very impressed with hotel grand Art Deco style I booked the regular rooms and asked for connecting rooms and got them on arrival I wanted to upgrade to a suite but the hotel was fully booked any way their was no need the rooms are big like Junior suites the connecting rooms have a privet door the rooms have a walk in closets even a nail dryer If you happen to need one ! The service is excellent the spa very good I was on a tour in china this was the last stop in main land china my kids where getting grumpy but once here no one wanted to leave my daughter had a cold that suddenly got better
The hotel has kid activities the only negative thing was that the pool was cold and that I got late charges of room service and mini bar that once one leaves its kind of inconvenient and difficult to remember , other wise it was great experience I highly recommend this hotel and if I ever come back to shanghai I would certainly stay here !

We arrived from Beijing on the amazing bullet train; an experience in itself and mistakenly opted to take a taxi rather than use the wonderful Peninsula pickup service. We were amazed when the line for cabs, which appeared to stretch forever, efficiently dispatched us to the hotel in 15 minutes (NYC and Amtrak would do well to try to emulate the Chinese in their efficiency).

The hotel is perfectly located in an ideal spot on the Bund, facing the famous Shanghai harbor. As is usual for the Peninsula, we were graciously whisked through reception and escorted to our room where our luggage had preceded us. We had reserved a harbor view room but thanks to our Andrew Harper membership, were upgraded to a fabulous suite, the size of a comfortable one bedroom apartment with a good sized living room overlooking the spectacular harbor. The Peninsula amenities, electronic and otherise are too numerous to list but the free worldwide internet telephone service is a wonderful bonus. The service exceeds expecations and the food in all of the restaurants was excellent. Needless to say we were reluctant to leave the hotel to explore the city.

I cannot say enough about this wonderful hotel.