Just got back from a week long trip in Shanghai for work and I was thoroughly impressed by the staff at Les Suites Orient. They were friendly, helpful and went out of their way to ensure the whole stay was enjoyable.
The location of the hotel was great as it was right at the bund, and I had an awesome view of both Puxi and Pudong from my room's window. An awesome sight to look at both in the day and at night! Getting to places around Shanghai was definitely convenient as well since it's right in the middle of the city.
Foodwise, there were a lot of small eateries around the hotel, and it was just a 10-15mins walk away from Yu Garden as well. As for room service, being someone who orders it quite a fair bit while on business trips, I must say that it was very prompt, and the food was excellent!
Lastly, I loved how quiet the hotel was despite it running at high occupancy. The only time I saw most hotel guests was during breakfasts in the cafe in the morning. If you're someone that appreciates privacy and peace, this would definitely be a hotel for you.