This great hotel feels totally new. The decor in the lobby is very done, even a bit over the top, but beautiful and fun. The hallways and rooms are stunning. We stayed in a Shanghai Grand room, which was beautiful and had a small balcony and huge and stunning bathroom. The spa is beautiful (although expensive for Chinese standards) and offers use of their jacuzzi and steam rooms free for guests. The breakfast is not included and is pricey, although very good. The location is not super close to any one area (closest is the Bund, a 20 min walk) but is central to all areas and right across the street from a major subway station (we loved taking the subway in Shanghai - it was very clean and easy for an English speaker and much faster than taking taxis). Highly recommend hotel.