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“Good Stay But Work To Be Done” 3 of 5 stars
Review of Royal Tulip on the Beach Shanghai

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Royal Tulip on the Beach Shanghai
4.5 of 5 Hotel   |   No.1 Xincheng Road, Jinshan District, Shanghai 200540, China   |  
Hotel amenities
Ranked #491 of 3,559 hotels in Shanghai
Niagara-on-the-Lake, Canada
Top Contributor
60 reviews 60 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
41 helpful votes 41 helpful votes
“Good Stay But Work To Be Done”
3 of 5 stars Reviewed March 14, 2013

Upon arrival it had all the qualities of being a 5-star resort, location on the beach and boardwalk. Lobby was spectacular and the reception was excellent. I was assigned to a high level room overlooking the water (beautiful). The room however was dated and lacked the 5-star décor such as the carpet peeling up on the corners (also well worn) and wallpaper doing the same. If you can get past those 5-star busters the hotel was a good place to stay in the area. Great breakfast buffet in the mornings serving both North American and Chinese. The management was very helpful.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
China
Top Contributor
61 reviews 61 reviews
38 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 20, 2012

From all appearances, this looks like a five star hotel. It has well-appointed, spotless, air-conditioned rooms with fast wi-fi, separate bath and shower and large comfortable beds. Our room also had a lovely view of a pretty park. Unfortunately, as with many upmarket hotels in China, service barely reaches one star.

We visited in winter which means they are probably running a skeleton staff. Was that any reason for the porter to take our bag up in an elevator while he directed us to climb a huge flight of stairs to the lobby? Not the best greeting. The two sullen girls at reception had to ring for someone who knew how to do a passport check-in. They then squinted and frowned and acted like it was a major drama because we wanted a queen bed (as per our elong booking) and they had booked us into a twin room. There are a hundred rooms and twenty guests at most. Really, the change shouldn't need THAT much huffing and puffing. The lacklustre service remained throughout our stay. No-one brought us a menu in the lobby lounge (the apathetic waitress just stood around looking...well....apathetic whilst the waiter chatted on his phone.

Most of the food outlets were closed so we went to the French-Vietnamese restaurant near the "Bailian" Shopping Center. What a contrast! Friendly, warm greetings, courteous staff and pleasant atmosphere. This only highlighted the empty, austere milieu back at the Golden Tulip.

Obviously, this hotel depends on sporting events during the summer when it probably runs at near or full capacity. Clearly, they don't care too much for the poor, brave souls who venture to stay near the murky, artificial beach in winter.

Other factors that might prove annoying are the lack of English throughout the hotel and only one English TV channel. In fact, the only English used during our stay was upon check-in when one of the receptionists asked, "Pay renminbi or American dollar?" If she had looked at our passport she would have seen that we are Australian.and have lived in China for eight years. The rain shower also lacks pressure which basically reduces it to being a drizzle shower.

The breakfast is standard Chinese fare. It is adequate but uninspiring. As I left the hotel at eight o'clock in the morning, I could barely see my way from the lift to the lobby. The lights had been turned off, which would be fine on a sunny summer's day but on a cold, wet, winter's morning the lobby looked like a struggling hostel trying to save power, not part of an international, five star chain as it purports to be.

Golden Tulip is a European chain. The hotel has many of the attractive features you would expect from a continental hotel. It's a pity they haven't managed to export some European savoir-faire to their staff.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Winters, CA
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 7, 2012

This hotel had large, modern, stylish rooms (I could could lift the blinds from my bathroom if I wanted to look out to the ocean while I bathed), and an excellent breakfast buffet. I had no trouble communicating with the staff in English.
I would have given this hotel a "5" if they had only ben willing to turn the AC on. It wasn't hot outside (a nice upper 70's F) but this isolated high-rise really bakes in the sun, and the rooms were in the upper 80's during the day, lower 80's at night. There's a tiny (1 ft2) window you can open, but that's it. All the guests had their doors into the hall open during the day, because the rooms were sweltering. But at night, you have to close the door, and it's hard to sleep. The management repeatedly assured us that the AC had been fixed/turned on/would be fixed soon, but no luck in three days. I think the AC is simply turned off come October, and the guests can like it or lump it.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sorsogon, Philippines
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 21, 2011

I set my expectation very low with this hotel. No English review so far here in tripadvisor and none is much written about the hotel aside from its official website. I honestly dont know what to expect from this hotel far far from downtown Shanghai.

The hotel is massive. It will give you the space you need and much much more. Our room was upgraded from a deluxe seaview room to a deluxe seaview suite due to high occupancy. The suite is much bigger than the whole 2nd floor of our apartment with floor to ceiling glass window. It has a walk thru closet, bath tub, separate toilet and bath, living room, working desk and the bedroom with a bonus day bed.

You will wake up to the unobstructed view of the Hangzhou Bay. If you love just lying in bed and enjoying the view, this is it for you.

There is free broadband internet in the room which is a big plus.

The breakfast can be better but good enough even for vegetarians. There are just so many guests at the time we were there.

A leisurely walk from the hotel is the City Beach and maple tree lined streets to the busy part of Xincheng Road.

The staff can all speak in English enough for you to understand and converse. They are all very helpful in all questions and request. We went to Jinshan via public transportation, it was far but not difficult to locate as it is widely known in the area. Hotel staff will call taxi for you and it will be metered with receipt once you alight.

I really fell inlove with Jinshan because of Royal Tulip on the Beach.

Room Tip: Get the seaview room, it is definitely worth it.
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  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Royal Tulip on the Beach Shanghai

Address: No.1 Xincheng Road, Jinshan District, Shanghai 200540, China
Location: China > Shanghai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #491 of 3,559 hotels in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Royal Tulip on the Beach Shanghai 4.5*
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