Location: convenient, right next to a metro station, just one change, to Pudong Airport
The room is not huge but comfortably spacious, very clean, the linens and towels are all immaculously clean
The mattress is firm, but comfortable, good for your back
All things work in the the room
Breakfast is good. Coffee is really fresh, and actually quite good.
I would have given it a five, except that the service is variable. I met some very helpful and cheerful staff but there are some who can do with more training.
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