Nice hotel , well located 15 min walk to Nanjing Road main street. After several group chinese meals we escaped to the Pizza Hut on Nanjing road. Nice western style hotel. you will be satisfied. Big room and had a nice restaurant. Room service was decent and we had a mini bar. There were 2 free bottles of water everyday and a good coffee maker, and hair dryer. Close to local markets and a good place to stay in Shanghai.

Great location near downtown Shanghai, cleaness and service need substantial improvements. I got a windowless room with stained carpet and wallpaper. The floor was not cleaned. Also the bathroom was not in great shape. The place needs renovation but with good service and cleaness it would at least be acceptable. The five stars have stopped shining long time ago...

Located near city centre and waterfront, this hotel is well situated. All rooms face a canal, however, hotel rooms on the one side face the River as well which is a few city blocks away near the huge walking shopping mall.

Reception was chaotic because of a woman reception manager who grabbed everyones passports who where checking in bypassing other reception staff who had control of one check-in at a time. The staff were obviously fearful of her and her tactics.

Our room (opposite river-view rooms) was clean, very spacious, larger than river-view rooms. Rooms had a safe, mini bar (with stupidly expensive products), separate tub & shower, window seats and a nice view of the canal and partial city view.

Included in our room (perhaps compliments of our tour company), we were provided 2 bottles of water. You cannot drink water in China.

Breakfast was interesting. I think this hotel is used mostly by tour companies because there were many large tables rather than smaller ones. There are a few tables with city views but the rush is on to get them. The food is quite good with a selection of both chinese and western foods including eggs, noodle soup, cereals, nice bread, etc. There are many wait staff - mostly standing around with nothing to do. The omelet/noodle table only has one cook which is not enough. In the 3 days we were there, we had 2 different egg cooks, both were rude. Jack, refused to make eggs where the egg yolks weren't broken. When we asked for over-easy eggs and not to break the yolk, he huffed, rolled his eyes, walked away from the table cook stand for a minute and put the non-flipped undercooked eggs on my plate. The other cook, punished us for asking for a second soup by letting the noodles boil an extra 10 minutes and made us stand waiting for him to cook eggs for many other tourists before serving us. I guess they don't recognize they are in the hospitality industry. The restaurant is also used for buffet dinners if you arrive late or don't want to venture out.

The bar downstairs would be nice but over-charges so most people don't use it except as a waiting area prior to leaving the hotel. There is free wi-fi in the lobby, which is always a benefit.

The hotel gives competitive rates for changing money. Careful when buying postage stamps as staff charge more than appropriate - our tour guide told us a price, the staff quoted a higher amount and then retracted when challenged by the tour guide.

Generally speaking, I would recommend this hotel for westerners traveling to China.

Within 2 blocks of the center of Nanjing Road walking street, it was a great value for its location. Its exteriors aren't particularly well-appointed because it's in an older district, but its interiors are quite high quality.

I got upgraded to the executive floor on the 16th, and my window had a gorgeous view of the Pudong skyline at night. Bathroom was all marble, with separate roomlets for tub, shower, and toilet. Corridors on the executive floor was all redwood. Very large and comfortable bed. French windows with marble. Free wifi and broadband.

It's a 10 minute walk from the Nanjing Road East subway station and a little hard to find. Cab drivers in Pudong don't really know the area; I found that only the cabbies who worked Puxi knew the area well enough to find it, so you might have to try several cabs before someone agrees to take you depending on which area of the city you're in. 25-30RMB taxi ride to get to the bar district.

I paid $80/night, and felt like it was a $400/night room back in the U.S., so I'm highly pleased, but make sure you know your roads down pat before getting there the first time because it is a little hard to find.

Oh, and don't drink that sparkling water they put on your bed stand. It's not free and cost 49RMB.