It started out bad - I had to activate a PR manager to find somebody who would care for my airport transfer. But then I got a good personal welcome, and a nice room on the 28th floor. Had some trouble with the 'free cocktails' they had mentioned on the 28th floor - the attending girl mentioned they had beer, coffee and soft drinks - and went up to the bar on the 30th floor, which, as it turned out, was occupied by a single dating event. So I eventually went back to the lobby bar, where I was treated well. Also tried the Italian restaurant, which was good. Apart from the cocktail glitch, staff was generally very friendly and helpful.