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“if you go shanghai..” 4 of 5 stars
Review of Wyndham Grand Plaza Royale Oriental Shanghai

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Wyndham Grand Plaza Royale Oriental Shanghai
4.5 of 5 Hotel   |   No.2288 Pudong Avenue, Pudong New District, Shanghai 200136, China (Jinqiao)   |  
Hotel amenities
Ranked #135 of 3,985 Hotels in Shanghai
Certificate of Excellence
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247 reviews from our community

Traveler rating
    92
    111
    32
    7
    5
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14
18
9
92
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Singapore
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 9, 2014

Stayed there for 2 nights in Nov and I really love the hotel the moment I enter the lobby. The rooms were very clean and of high class quality. Nothing to shop around the area and its very quiet especially at nite. But you can walk around the corner where you can find a 24hrs supermarket and roadside sellers. Try their bbq cuttlefish..it were indeed delicious !!

Room Tip: Deluxe room is very spacious.
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai
1 review
4 of 5 stars Reviewed January 6, 2014

Over all we had a lovely stay, rooms are big and good facilities with amenities. Service at the front door could improve. Location a bit far from town. We will stay here again.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 20, 2013

Would I stay there again? Yes..the rooms are really nice. Good size and I like the bathroom a lot. However, it could be a really good place to stay if a few little attentions to detail were made.
Language problems. My Mandarin is very bad and I am a foreigner there, nevertheless, in an international hotel where a continual flow of aircrews stay, I would have thought staff would have better English. I accept this might be a little harsh.
Attitude of the staff is very good. They really try.
Room : Good but I lost count of the times I asked someone to look at the heating. Turn on the heat and the fan blows out cold air. They - very kindly - let me have a heater for the room.
The electric sockets are poorly installed and if you are not careful, the whole thing can come out when taking your plug out.
Room Service : I had problems. Excessive waiting time and a totally wrong order. Quality of the food is very good however. The restaurant manager did appear on my doorstep to apologise for the previous days service.
I was there for ten days in total and over a weekend so I had a good chance to observe and experience most things.
I had some laundry done and had to be re-done. The collars and cuffs on my shirts came back stiff as boards. Either way too much starch or they cooked them. The button holes had closed up. They were fine the second time around.
The DVD player..ok I know its not something everyone uses but I had downtime and wanted to relax… in both my stays there I’ve had to call the engineer to find the leads, install leads correctly.
Location is not great - nowhere to walk to unless you want small local stores. The nearest mall is a ten min taxi ride.

Room Tip: Very nice hotel..but you need a driver or be prepared to take taxi’s to get anywhere. Ensure the sta...
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  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 20, 2013 via mobile

Very clean, modern and I had great stay. I will be back! It is very far from PVG airport but it may be closer to the other Shanghai airport. Nice breakfast. Great amenities. I love this hotel. I only stayed one night and received a 5 star stay for a very low price.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
139 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed December 6, 2013

The hotel lobby is impressive if a bit empty!! The corner room I got was impressive. I asked to change to a non-smoking room but I had no choice. The hotel staff promised to move me the next day but it did not happen.

The room air-conditioning had no temp control and the room was bit cold. The shower did not hot water (lukewarm at best). The maintenance person responded quickly but checked it at off peak period and said it is OK. However, next morning I had the same issue.

Breakfast spread was OK but nothing great!!!. The buffet lunch was a bit weak.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Grand Plaza Royale Oriental Shanghai

Address: No.2288 Pudong Avenue, Pudong New District, Shanghai 200136, China
Location: China > Shanghai Region > Shanghai > Jinqiao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#104 Business Hotel in Shanghai
#123 Luxury Hotel in Shanghai
#229 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Wyndham Grand Plaza Royale Oriental Shanghai 4.5*
Number of rooms: 501
Official Description (provided by the hotel):
The Plaza Royale Oriental has a fine range of elegantly furnished guest rooms, conference rooms, function rooms, western, Chinese and Japanese restaurants, bars, and an International Spa and Fitness Centre. With a high standard of superb personalized services our aim is to provide you with a “home to come home to” where we delight in delighting you. As mainland China’s first Plaza Royale brand and Howard Johnson International’s flagship hotel in the region, the 522 room luxurious 5-star Plaza Royale Oriental Shanghai is located prominently on Pudong Avenue facing the Huang Pu River, a stone's throw from many CBDs and renowned landmarks. ... more   less 
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Also Known As:
Wyndham Grand Plaza Royale Oriental Shanghai Hotel Shanghai

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