Beds are way to hard that my back hurts! I asked for a better bed but they could only give me an extra blanket... The staff in the hotel can not speak english at all (or they pretent to bud do not give the right answers to my questions) besides when i was talking (try to) to the conciërge his phone ringt and he took it between our conversation, verry unacceptable! The housekeeping did not make my bed and forgot to give any toiletpaper. The staffmembers in the caffee bar are verry helpfull and nice and trying to talk englisch, thank you for that.
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