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“Four star rating because of the wonderful staff” 4 of 5 stars
Review of Golden Tulip Ashar Suites City Centre Shanghai

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Golden Tulip Ashar Suites City Centre Shanghai
3.5 of 5 Apartment Hotel   |   No.288 Shanxi North Road, Jing'an District, Shanghai 200041, China (Nanjing West Road)   |  
Hotel amenities
Ranked #756 of 3,976 Hotels in Shanghai
Cebu
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“Four star rating because of the wonderful staff”
4 of 5 stars Reviewed May 15, 2013

Location is perfect and within walking distance to my work. Despite the language barrier, staff are wonderful and very helpful. Rooms are a bit old already and breakfast was really bad. I stayed for 6 nights and I only eat their yogurt and some bananas and apple juice every day. The lobby is being renovated as well as the coffeeshop so we were eating at the function room. Wifi can be accessed for free at the lounge but connection is bad. 4 rating because of the wonderful people who works in the hotel and it's location. Hopefully after the renovation everything will be better.

Room Tip: A/C units take a while to cool so best to turn it out while being in the lounge where wifi is free
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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147 reviews from our community

Traveler rating
    25
    62
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Beijing, China
Top Contributor
164 reviews 164 reviews
34 hotel reviews
Reviews in 60 cities Reviews in 60 cities
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed May 11, 2013

it is ok for short business trips, if you are working close by, it is a good location to stay for short trips.
the room is clean, the shower is ok, breakfast is fair... but don't expect much more services.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, Georgia
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 4, 2013

When I read the reviews here after booking my stay at the Golden Tulip Ashar Suites, I was very much concerned. However, my room was excellent. The bathroom was very clean -- the shower is great. There were no unpleasant smells anywhere. It is possible that the hotel has been thoroughly cleaned after the negative reviews were done. The staff at the front desk was not as helpful as they might have been, but the young lady in charge of the dining room where we had breakfast and the staff of the business center were outstanding. The breakfast buffet had a wide selection of both western and Chinese dishes. Very good and very generous. There was one spot on the carpet in my room; but then, there is also a spot on my carpet at home. To call the hotel dirty is simply not true and not fair to the establishment. I was booked into the room by a Formula 1 Tour company, because I was there for the Grand prix of China. Perhaps that got me a stellar room.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Beijing
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed April 8, 2013

This is a dump by any definition. From filthy carpeting, years of brown gunk built up in the bathroom corners to worn and chipped furnishings it is clear no one cares about this hole other than getting unknowing people to check in as long as possible.

It is so far past the need for renovation that I feared the latest chicken virus probably lurked in its dank coffin like rooms. The worst place I have stayed ever. They claim to be remodeling but there is scant evidence of it.

But if they are make sure to fire every last arrogant and rude staff person there....that would be all of them. I actually had the house keeping manager fight with me over getting breakfast first in the slop yard they call a restaurant. The staff just help themselves to the buffet and plop down right in the guest dining room talking loudly with their friends the restaurant staff.

I have never seen such rudeness by staff and or filthy tired and worn out facilities in my life. This place is disgusting. I will never stay at this chains hotels again. This is the height of we don't care; just give us your money. DO NOT STAY HERE!!!!

  • Stayed April 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Palm Harbor, Florida
Top Contributor
56 reviews 56 reviews
12 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed March 14, 2013

Stayed here for three days and was less than impressed with the facility. The hotel appeared to be under construction although we never heard or saw any workers.

They had a sewage smell in the lobby that transferred up the elevator shafts to some of the floors.

The internet was only available in the lobby or the 9th floor in the restaurant and business area.

The beds were hard as a rock - it was almost like sleeping on the floor.

I have stayed in other Tulip locations around the world and always had a good experience. This hotel unfortunately was less than acceptable

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Portland, Maine
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 22, 2013

we stayed here for four nights. the staff is friendly - many english speaking - and the location is great. the breakfast buffet, which was included, was a nice variety of eastern and western selections. the hotel itself is not very clean. even the non-smoking floor, smells a little of smoke. the bathroom faucet leaked all over the floor, even after we reported it. the housekeepers kept leaving only one bath towel and hand towel in our room, telling us it was extra to have a second towel. wifi is not available in the room - only on one floor in the business center. we had a suite with a kitchen, but no kitchen utensils available. the bed is too hard, and i like a firm mattress. no english speaking channels on the tv.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gibraltar
Top Contributor
55 reviews 55 reviews
33 hotel reviews
Reviews in 11 cities Reviews in 11 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 31, 2012

Location of this hotel is ideal for anyone visiting Shanghai as it is just off central west Nanjing Road in the Jing' an district, which is a great area for high end shopping and eating out. The hotel itself is reasonable value for money, the room selected - a suite - was decent enough in terms of comfort and was situated on a non smoking floor. As for the facilities well, the restaurant seemed ok, although slightly limited in what it had to offer. I found the service at this place to be OK and professional despite some others reviews here giving alternate opinions but internet access is charged by the hour so be prepared for that as it is not made very clear at check in.
However, the price of the rooms and the location of the hotel makes it a good place to stop.

Room Tip: 21st floor is non smoking
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Tulip Ashar Suites City Centre Shanghai

Address: No.288 Shanxi North Road, Jing'an District, Shanghai 200041, China
Location: China > Shanghai Region > Shanghai > Nanjing West Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #756 of 3,976 Hotels in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Golden Tulip Ashar Suites City Centre Shanghai 3.5*
Number of rooms: 608
Official Description (provided by the hotel):
Golden Tulip Ashar Suites - Shanghai Central is strategically situated in the prime of central Shanghai - West Nanjing Road. Numerous luxurious brands, entertainment and high-end office buildings are just adjacent to it. The hotel is not only easy access to two international airports via Yan'An Expressway, but as well to all the major city sightseeing spots, namely People’s Square, The Bund, Xintiandi. ... more   less 
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Also Known As:
Golden Tulip Ashar Suites City Centre Shanghai Hotel Shanghai
Central View Hotel
Central View Apartment Hotel

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