Where do I start? I arrived at Waya Island (Octopus Resort) after getting off the Yasawa Flyer at 11am. I was left at Octopus Resort for 4 hours. The Viwa Island transfer boat finally arrived at 3.15pm, with nil explanation offered for the delayed pick-up. I later found out the boat wasn't being used and was in perfect working order. Great way to start off a holiday, NOT!!!!
Arrived at the island shortly after 4pm and was amazed at the beauty of the island. Crystal clear blue waters surrounded by coral reefs. The island looked amazing on approach. I checked in and was happy with the quality of the bure. The staff were friendly and very welcoming.
A day later I organised a game fishing trip which was approved face to face with management. Three days later at 9.30pm shortly after finishing my dinner, the resort manager (who wasn't on the island at the time) cancelled the fishing trip. When queried why, staff told me no reason was given.
One thing I found particularly disgusting about the resort was the amount of feral cats that frequented it. These cats run riot in and out of the bures, around the bar and within the restaurant area and surrounds. The cats are fed regularly near guests and within the vicinity of the restaurant. At one stage during my stay I observed one of the feral cats jump onto the bar. Drinks continued to be served whilst the cat walked on the bar, with resort staff not appearing concerned. I later found out most of the cats are the manager's pets, which might explain why the staff don't shoo them away!
I went snorkeling at the resort, once by myself and another via an organised boat ride. Both times I was thoroughly disappointed. There are plenty of small reef fish inside the shallow lagoon, however the coral is well below average. It was plain and boring and lacked serious colour. Most of it actually appeared to be dead. After this experience I chose not to snorkel any more.
At the completion of my 4 night stay I was told that my transfer boat was leaving at 11am the following day. I questioned staff why it was leaving at 11am rather then 2pm, as all guests prior to my departure had left at 2pm. Staff could not offer a reason, stating it was a management decision.
If you want to visit an island run by management who can't communicate and who don't have genuine or valid reasons for decisions made, then this is the island for you. There are many other beautiful islands in Fiji that I have stayed on that do not have any of these issues eg. Treasure, Castaway or Mana Islands.
I highly recommend you think wisely before choosing this resort.
- Official Description (provided by the hotel):
- An intimate boutique resort for adults only with 11 deluxe beachfront bures set on a beautiful white sandy beach ... more less
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- Also Known As:
- Viwa Island Hotel Yasawa Islands
- Viwa Island Resort Fiji/Yasawa Islands