We recently spent 8 nights on Castaway island after 3 nights at Radisson Blu. We were there early Nov.
We are a family of 5 and chose this island based on a few requirements that we wanted.
They would allow 5 in a bure.
It was fairly small with only 1 resort on the island.
The resort lived up to these expectations on every account. It was really lovely arriving by boat, what a view, we knew we had made the right decision. We came out on the boat in the captians lounge which was beautiful. It was a lovely day when we travelled so it was nice to be able to sit inside and out.
Our check in was a little weird and rushed. We felt a bit in the way, we quickly rushed through our welcome drinks, filled in our paperwork and were taken to our bure along with another family that were dropped off on the way. We were feeling very overwhemed by this stage as the lady was walking so fast and pointing out things at the resort along the way to which we had no idea what she was saying. She apologized to us and the other family and said she would be back to explain everything, but of course she never did,
This obviously is not a big deal, but was a current theme throughout our stay. You have to be very forward and consistent if you want or need anything. Even if the lovely staff promise to get it or get back to you, they very rarely will. Once you realize this and take matters into your own hands its fine. I have been to Fiji before and this "Fiji time" is the same everywhere, but seemed a little more obvious to me on Castaway.
We were in an isand bure No 19 and we loved it. I would definately choose an island bure again if we went back. I dont like the beach bures on the north beach as they are not private at all. People out front of your little home all the time. And on the south beach, most of the time you could barely even walk out your front door it was so windy. Ocean View would be a little more private. But from our garden bure we could see the ocean and it was private. Just about 50 steps to the beach.
We had beautiful weather the whole time except 1 day of rain which was actually quite lovely. Hubby and big kids spent the afternoon snorkelling in the rain.
The food plan was so good. Lovely A La Carte menu at night. We are not buffet people and didnt enjoy the Lovo night. The performance and meaning behind it was great but just not the food. Another night was a buffet BBQ. We decided to grab a takeaway pizza that night and just sit on the beach and have it with the kids running around playing. This was one of my favourite memories of our trip.
The all day icecreams for the kids is a huge hit. My big kids would just take themselves off for lunch and an icecream by themselves. The staff get to know you and your bure No. so they let the kids sign the dockets themselves.
Kids club was fun. My 11 and 8yo kids had a ball and made lots of friends. My 3yo never liked it and although we had the same nanny for 8 days never wanted to go with her. She was lovely I just think my little fella was a bit clingy for some reason. Again I needed to be quite firm with our babysitter with what I needed from her, but really she just did what she wanted with him. We had to just let go and realize were were running on Fiji time. So he didnt get to bed very early at night!!
We didn't do many tours. The kids went to the local village and school with the kids club and I regret not going with them as we never got a chance to go ourselves. They have some lovely memories of that.
We went on an outer reef snorkle. That was great but we thought the coral at the resort was just about as good anyway. We would have loved to do an island hop but it was a bit out of reach financially for the whole family to go and I didnt feel comfortable leaving the kids on the island with the nanny for the day. Maybe next time.
If they dont have enough numbers for the tours for a particular time they will squeeze you onto another time slot with lots of other people. Makes sense I suppose but bit frustrating to change your plans. We tried to do handline fishing for 3 days but just kept getting cancelled due to being too windy (was soooo calm!). When in reality I think they just didnt have enough numbers. So we missed out on that.
Unfortunately for the last half of our holiday my husband got very very sick. As the days went on I realized so were alot of other people on the island. Very bad tummy bug of some kind.
Hubby was bed ridden for 2 days but unwell for 5 days out of 8. He lost 7 kilos all up (took him 2 full weeks to feel well again). The nurse was very overwhelmed and had people lining up outside her door, but all she could do was hand out medication, which my husband stopped taking as it was doing no good. I was very worried about him at one stage and thought I would have to take him off the island.
There were families everywhere affected by the virus (or whatever it was), luckily it was just one parent in our family but there were other families with 2 parents down.
I understand that the resort can't help everyone getting sick but I did expect a little more information and care, considering the amount we were paying a night. All the satff knew Hubby was sick due to all kinds of plans being changed, but not once did anyone (apart from restaurant staff) ask how he was. Not even on departure. So that side of the service was dissappointing.
Just a suggestion for management if this sort of thing happens again, I would have appreciated a note explaining the situation and what they were trying to do about it delivered to our bure. There are not that many bures on the island so it would not have taken much to write up a little note and have a couple of staff to deliver it to everyone. It would have made us feel like we werent on our own in the situation.
We have been saving and planning for years for this holiday and used frequent flyer points to fly us there, so you can imagine my dissappointment that hubby was absent for half the holiday. The kids and I still had a great time but I just didnt get much rest or time alone with my husband.
The bure was lovely but just keep in mind that your family is basically all in one room so when someone gets sick it can be very confronting!
So we would love to go back one day and give it another shot, but I'm not sure if I can convince hubby!!
If you dont get sick you will love Castaway.
We loved the island bure. They are not far from anything, more private amongst the gardens.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.