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“Struggling” 3 of 5 stars
Review of Mana Island Resort

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Mana Island Resort
4.0 of 5 Resort   |   P. O. Box 610, Fiji   |  
Hotel amenities
Ranked #2 of 2 Hotels in Mana Island
Melbourne
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Struggling”
3 of 5 stars Reviewed February 8, 2014

Grab a fiji bitter sit in the adult pool and watch the sunset. It is simply stunning and makes you forget what an average place this is.

Rooms are clean but run down.

Food at the buffet was terrible. Go to the south beach restaurant, its overpriced but the food was good.

Soko greeted us on arrival and she was great although she seemed to be the only helpful one.

They have a band play at night and they were really good.

Downfall is this place is too big and feels like a backpackers. Not recommended for couples.

Dont try the buffet!

  • Stayed February 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,164 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (317)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
North Shore City, New Zealand
1 review
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 6, 2014

We came here to Mana again after many years of regular family holidays. The Magic of Mana is the draw-card with the magnificent North and South beach choices depending on the Wind. This time though, the Magic has dissolved and the lustre of Mana has dulled. Not the weather though it was PICTURE PERFECT!
I need to explain myself here as I know Mana read these reviews and hopefully the management can take this information on board as their “survey” form at the end of your stay is very light.
Most staff seem bored, terrified or uneasy and the Bula count has somewhat reduced. The bar staff, who are normally friendly and energetic, are mostly appearing annoyed by a guests presence. We observed a number of very incorrectly poured cocktails and the slowness of service doesn’t wash in this day and age. I was left speechless one night when we came in at 9:00pm and the bar tender was not impressed at all that we were keen to have cocktails. In fact he was darn right rude. A couple, from Japan, could not read the menu so together (guests and I NOT bar tender) went through hand signals, translators and taste testing, from our cocktails, to finally decide upon the flavour of their choice. One exception is Epi at the South Beach “Beach Bar” who is a total contrast to the rest and a million percent better. His service, smiles and showmanship are second to none. Prices at the other bars are wonky – a similar standard beer Vonu is sold at a price that could be explained as extortionate, when on the mainland it’s the same price as Fiji Gold. Cocktails are FJ$17 but expect average quality spirits thrown into them (unless you insist on named brands).
We didn’t buy a meal plan on this visit as we wanted complete flexibility. The Buffet should be given a wide berth and the two experiences we had were woeful. In fact, don’t come late as they usually start to close at around 8:00PM! Food quality was poor on Seafood and Lovo night. The bright side was the “pizza hut”. At the time of writing this though, we understand the entire Mamanuca Restaurant is being demolished to make way for a new complex that will include a new pool. Looking forward to that BIG TIME!!!!!!
South Beach Restaurant serves good food at a good price. The service though is somewhat erratic. We did substitute this place a few times with the backpackers next door that had bigger portions, and faster and friendly service. The café by the round pool is great for lunchtime snacks and the milkshakes are FABULOUS!!
Watersports ownership has changed for the better at Southbeach, it is now run by Sea Fiji. It’s a pretty efficient operation except for the Hobie cat boat bure guys who are poor at customer relations. Needless to say, the non-motorised equipment provided were Hobie cats and kayaks and the once plentiful Snorkelling gear appears to be lacking – bring your own.
The room quality and service is great (we stayed in the 600 block) and the others we saw were excellent too. The Internet was ok (we had to pay for it) and all in all, a great stay notwithstanding the staff and issues above.
Mana magic has dulled somewhat, whoever is in charge needs to uplift and motivate the staff ASAP. Bring back the magic of Mana, we miss you so. Vinaka!

Room Tip: 600 block: cool quiet large
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  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
auckland
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed February 4, 2014

We returned to Mana in early January for a two week stay after a two year absence. The great things remain great and the not so good remain not so good but overall the resort continues to deliver a value for money experience with some advantages that not many other island resorts in fiji deliver at the same price.

The great:
The coral off North Beach is in the best condition I can remember for some time. Quite stunning in fact. Anybody who wastes money to do a snorkeling trip is mad, it dosent get better than whats in front of you.
The beaches are still stunning. Not crowded and the water clear with abundant fish life. One snorkel on north beach we saw a large trevalley, two sharks, a lobster, a stingray and a huge turtle in the space of 30 minutes.
No wind!. Mana is ringed by beaches and therefore one side is always sheltered from the wind
The horizon pool. Cool in 35 degrees heat, and no children with the new rules. Clean... no little children and accidents...
The hobykats, kayaks and motorised watersports.Now run by sea fiji as opposed to sth seas cruises. Staff not quite as friendly but service better and all "toys" in great condition which is a change!
Epis pool bar south beach. Hes a legend
The rooms. Mana has multiple price points across around 5 accomodation classes. All represent good value I think and the island bures in particular provide cheap quality accomodation if thats your thing
The grounds. In great nick
The staff: As friendly as always. High bula count!
Meke show, crab racing and polynesion night all remain if you are a first tome visitor to mana
The guests. A a larger resort children and teenagers will meet great new friends
The dive operation. Very professional/

The average:
Snorkeling gear in short supply for some reason.As a result people tend to hang onto it rather than returning each day.
Some buildings a bit tired now inside and out.Dosent worry me but others may differ
The "round" pool. In the wet season heat really needs more shade for children.
Table tennis bats are poor, ran out of balls, days to replace.. no excuse really. Why on earth they dont order a few hundred at a time i dont know!
The paddle board. Charging for this is dumb when non motorised water sports are free. The reason is that its owned by sea fiji as opposed to the resort. Still a poor option given non motorised is marketed as free.

The food and drinks...
Beer price ok for a resort. $8 fijian for a beer is not unreasonable when converted to nz or aussie dollars. Premium beers are a bit steep given what you can buy them for at the market in nadi. $14 for a vonu is ridciulous. Cocktails are a bargain at $17 fijian or say $13 kiwi. Low priced wine is about $5 to much to qualify as a good deal. Happy hour isnt quite happy enough! only a dollar or two off.
Breakfast was fine although the perenniel issues remain. Why dont they fry the bacon with the eggs at the egg area rather than serving it soggy in the buffet trays. Tip, ask them to fry it..Fruit great, cereal and toast fine, cordial fine, could possibly offer a pay extra fresh fruit juice option. Baked beans, suasages etc all what you would expect for breakfast. Ad of course the omelletes are great
Buffet lunch is so so however the pizza cave is a great addition and the pizza at the buffet was really good.
Buffet dinner is average. not so much in what they serve but how they serve it. ie the meat more often than not overcooked, same with the fish etc.
South Beach a la carte I thought was the best its been for many years. The only criticism would be a lack of consistency across portion sizes. ie three people ordering the same dish would get very different quantities.

The backpackers
Mana has several. Both run kitchens. the food here is pretty good as well. its marginally cheaper than south beach for most dishes, you get slightly bigger quantities and consistency. On the down side you dont get the ambience of South Beach restaurant. Whilst not directly comparable I think South Beach and the backpackers both do a good job and are value for money in there own way.

The news:
Mana is about to undergo a bit of a transformation. Watch out for a new pool which will be the biggest in Fiji. There will be disruption during building which I suspect will start about October this year
A new North Beach building. Watch out for a modern upgrade with upmarket restaurant and food to match....
More chinese guests. A big developing market for fiji. I miss the Japanese at Mana. Always entertaining watching them walk in their high heels on the decks with obvious results...

As per the reviews here most will enjoy Mana. Foodies might be slightly disappointed however it ain't that bad!

Enjoy

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viti Levu, Fiji
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 3, 2014

I went to Mana for my birthday with friends. After two and half hours of boat ride we reached the Island at 2.30pm and it took another half an hour before we manage to get to our villa. Villa was very clean, overlooking the tranquil beauty of the sea. Great spot for snorkeling. Dinner was ok. The bar closed by 11pm and we were told to go to the backpacker's in the village. Had to check out at 10am. It was then we saw a broad with a sign saying "THE BEST TIME FOR ALL WATER ACTIVITIES ARE AFTER 10AM). So one definitely has to go there for two days to enjoy the island and the activities fully.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Christchurch, New Zealand
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 3, 2014

The staff at Mana Island Resort were exceptional. Always there to help, and very happy staff - always smiling

The boat ride to the Island was enjoyable. This is a place to relax and unwind, do not expect busy - rush -rush.

The Firedancing Night was excellent entertainment!

South Beach was to windy for us, but just walk across (5mins) to the North Beach and the perfect island get away. Perfect snorkling and lovely sand. The beach's had shady permanent thached umbrella's & loungers.

We stayed in a Bure, so lovely with the stone outdoor shower, what a marvelous idea! Gave the Island experience that extra special memory, sadly my camera played up.

The Restaurant meals were very good. Good value for money.

Their Adults pool is like something from the movies!!! Thaching shade corner - with the side facing the Ocean going like a waterfall edge, where you stand in pool looking out - it seems like you are in the Ocean! You see the distant Islands.

Our daughter got married in the Chapel, First wedding for 2014!. It was perfect, the Choir sang beautifully - wonderful Chapel and views!.

Saving up for our next trip there!!!

Room Tip: I would pick a Beach Front Bure, next time to have the Ocean just out our verander!! The Ocean an...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 1, 2014

We stayed in an island bure, with an outdoor shower. The outdoor shower was great. There is nothing quite like having a shower during a thunderstorm, with warm water on your front, cold rain on your back, and lightning flashing all around you! The room was smallish (for 2 adults and 2 kids), but pleasant.
The staff are good - while Funi and Eddie were excellent, as was our 5PM Bingo Host.
The buffet restaurant was tired, however there was always something different to eat. The quality was ok. The south beach a la carte restaurant had better quality food, though portion sizes were inconsistent.
We visited at the end of school holidays. Our first couple of days had high occupancy, while our last week had very low occupancy. Despite this lack of people, we had trouble getting snorkelling gear (the snorkelling is sensational!) most days.
In the powered water sports area, the banana boat was flat, the donut was broken, the walk-on-water ball was broken, and the boat broke down during wake boarding. However, the guys who took my daughter wake boarding for her first time were excellent - patient, understanding, and kept at it until she was able to stand up, giving her much longer than the time we paid for.
The kids pool has rough concrete around it, which is hard on the feet. The adults pool has plastic decking around it, which in the sun gets super-heated, and can’t be walked on with bare feet. Even with low occupancy, it was hard to get a pool lounge in the shade at the adults pool - there were only about 12 in the shade.
So why a "very good" rating?
It was a very relaxing holiday. The kids loved it. The parents loved it. The island is beautiful. The food is plentiful. The staff are good. Put up with the little things, and the place is great.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 1, 2014

We went on a family holiday with extended family to celebrate my father’s 80th birthday. My boys aged 11 and 6 enjoyed the snorkelling, Jet Ski and banana boat rides. Our 11 year old went hand line fishing with his uncle which he also enjoyed. With the beach and the pool they were kept well entertained.
The main pool is quite small but the adult’s pool was nice and relaxing when we could escape the children. A downside of the main pool is there is no sunshade over the pool and the pool was very cloudy most days. Also whilst we were there the main pool was closed to 11am on more than a couple of occasions.

We have stayed in various places in Fiji but this a first to an outer island. It is the staff that makes this resort. They are so friendly and go out of there way to ensure your stay is enjoyable. Special thanks to Esemelli from kids club who played cricket with our 6 year old every afternoon at 5pm. From administration Soko, Dylan misses your daily hugs. Lovely lady who went out of her way to ensure my father’s 80th birthday dinner was special. Thanks to the chef for the enjoyable cake and to all the staff.

The staff at South Restaurant are lovely, and the food was superb. They have room service for pizza and chips or will deliver wherever you are around the pool etc. This was great for our boys for lunch.

The buffet meals were ok from the main restaurant, definitely not of a high standard. With our previous visits to Fiji we have always thought the food was great. This is also the first time we have stayed somewhere that they did not have a kids menu. The kids under 12 eat free from the buffet only, not from South Restaurant.

We ate a few meals at the backpackers next door which was great value for money and everyone enjoyed their meals. Would highly recommend trying this out.

We took a water taxi from the port to Mana Island and return. This was a great experience and our boys enjoyed this.

We stayed in an Island Bure which had a great outdoor shower. The room was big enough for all 4 of us. Housekeeping was great, the room was very clean.

The Mana Spa is great; I went on two occasions and enjoyed my treatments. Staff were very welcoming. Would recommend this.

We were advised that they are going to renovate this resort, which is needed in some areas.

Overall we had a great relaxing holiday, would we return probably not. There are so many resorts in Fiji that are better value for money.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mana Island Resort

Address: P. O. Box 610, Fiji
Location: Fiji > Mamanuca Islands > Mana Island
Amenities:
Beach Business Center with Internet Access Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Mana Island
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mana Island Resort 4*
Number of rooms: 160
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Also Known As:
Mana Island Hotel Mana Island

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