Firstly I would like to say that we love Musket Cove and that is why we chose to get married there (second marriages) as it is a special place for us. It was my fourth time there and my husbands second. We also had our 3 teenage kids along, friends and family for the wedding. Everyone had a great time. For my kids now 18 and 15 it was also there fourth time there (first was 8 yrs ago) and they still love it.
It is a good resort as it is well laid out and you can walk all over the place, there is a shop and Plantation is walking distance if you feel like a change.
I would love to have given them 5/5 but they need to sort out their service.
Bures have all been done up since we were there. We had an Armstrong Villa which was great, 2 big bedrooms with ensuites in both, a small kitchen and a big deck over the water. Loved the bure and it was nicely done up. Saw in the lagoon bures where we stayed last time and they had been redecorated very nicely. Friends who were in those loved them.
Sun loungers around the pool were new since last there and much more comfortable.
Shop was up and running after fire and is good for supplies but did run out of stuff a bit.
Good band playing every night.
Nice atmosphere at this resort and friends all loved it. Was fun being in a group (were about 20 of us)
Loved our wedding and glad to have chosen there. It was well organised overall. They do a lovely bamboo wedding arch and set up chairs and flowers for the ceremony which was lovely. We paid extra for the choir which I am pleased we did. We had the table set up on the beach under the beach open bure and it looked great. Had my hair and makeup done which I was happy with. The food was very good and service at the dinner was good. The only criticism I have was that we had drinks after the ceremony at the Island Bar and bought our own champagne plus paid for whatever else people wanted. The girl at the bar had too many other people to look after so we had to pour it ourselves. As we were charged $20 per bottle corkage I think they could have put one other staff member out there for an hour and also to hand around the nibbles we ordered . We had 3 nibbles (prawns , fish cakes and pork balls ). Prawns and fish cakes were great but pork balls dry and inedible.
Would highly recommend having a wedding here,
The not so good
Had a lot of problems with service and communication. Some may be to do with staff training and/or not enough staff.
We had arranged garden bures close to the facilities for our 2 mothers who have disabilities. They tried to put Mum in a bure out the back with stairs. They gave us twin beds and tried to say that is what we booked or my travel agent did . Not the case (I rang my friend who is my travel agent and she read the last email reconfirming the bures with good access and an extra large king bed if possible for my 6'4" husband). She spent a lot of time before we went sorting out these details but we still had problems. Took 3 hours for Mum to get her bag to her new room.
The food was very hit and miss. Took 20 mins to get a drink at dinner. Brought out one friends meal 40 mins before everyone else and had to tell them 3 times that we were a table of 18 and want to eat together. Some food was cold or not what ordered. If had the buffet it was good and could then walk to bar and get drink yourself and then all ok but should not have to do this. Lunches seemed fine and the buffet breakfast which we didn't have was good others said.
Booked a table and they lost the booking.Tried to say we didn't book it.
A few of the staff had a bit of an attitude in the office and restaurant which is not good, most staff were lovely
We had an Armstrong Villa which incl breakfast packs for us to make ourselves.Had constant problems with this. First day no bread (got ourselves at shop) but second delivery of food they incl bread. Had to ask for top ups. On last day asked for a top up and never got it. We were leaving early so maybe they thought they could not bother but one of our kids was staying and wanted breakfast, bacon and juice. As it was included it should have been topped up. AS it didn't turn up I told my daughter to use my uncles prepaid breakfast as he left early too but they would not let her as they were checked out. So basically they did not provide a full breakfast on the last day.
So I felt like I was running around too much sorting things out which I should not have to.
I hope they can sort their service issues out as it is a lovely resort.
If you are thinking of getting married there do, overall we loved it!
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- Also Known As:
- Musket Cove Island Hotel Malolo Lailai Island
- Hotel Musket Cove Island
- Musket Cove Island Resort Fiji/Malolo Lailai Island