This is the most fantastic place we have ever stayed. Had a second honeymoon here, and could not have asked for anything better. Every meal was spectacular, activities were freely available and lots to do, and the staff is what made it so memorable--they are the warmest, most genuine people in the world. Definitely recommend it for a special occasion--it will not disappoint.

This was for our honeymoon. We spent a long time choosing location for this honeymoon and also stayed in Vatulele and on the main island.
SSSSSSSSSOOOOOOOOOOO expensive. You would expect to be treated like royalty and have amazing rooms and food.
We did not feel that at all.
The rooms were clean but basic and certainly not "wow".
The food was "OK" not fabulous.
The spa experience was messed up by them with treatments cut short, cold water shiatsu and no hot water in the shower. They did try and make up for this.
The spa does have a beautiful location and view.
You get to go to beaches for picnics but there is no "wow factor" in how they do anything.
If we were paying 300 dollars a night that would be one thing but for 2000 dollars a night,. you will get better on the other islands.
The staff are nice enough and the gym is good. It is more just a case of they are over-charging and not delivering the goods.

We stayed at Wakaya as part of our round the world trip. We have also stayed at many 5* hotels and this is definately one of the best. Food was delicous, even if you did not fancy something on the menu nothing was too much trouble for the chef/kitchen staff. Very peaceful and relaxing. We had the best time anyone could wish for. This is one resort everyone should visit.

The Wakaya Club had a beautiful website, promised 5 star treatment, so we booked a week there for our honeymoon this upcoming September. However, they botched everything so badly with reservations and billing that we decided that larger problems must be on the horizon, and decided to cancel with them and switch to another resort in FIji.

Here is the final email I sent to The Wakaya Club, I think it shows a general indifference and lack of organization that I did not expect from a luxury destination:

Hi there,

We are due a payment of the remaining balance back immediately. It is just perfect that you would charge my card early for $10,000, but then only refund me $7,000. Unbelievable bad, and believe me when I say I will try to spread the word about how TERRIBLE your customer service behaves. Before we've even arrived, might I say!

To recap:
1) We were submitted a formal quote and paid a 50% deposit through AMEX Fine Resorts and Hotels.
2) The following month when we called to extend our trip you said that you had made a billing error and in fact we owed you much more.
3) AMEX Fine Resorts and Hotels tried to straighten it out on our behalf, but you were unapologetic over the error.
4) I was faxed a balance payment authorization form for our balance payment due JUL 7th. I signed and returned it to you.
5) Upon receipt of the fax, you immediately charged me the balance $10,000 payment on May 4th, a full TWO months early from the contracted date.
6) AMEX Fine Resorts and Hotels again intervened on my behalf and requested that The Wakaya Club refund the early payment.
7) I received an email from The Wakaya Club stating they would refund $7,000 to me, because they had undercharged us before.
8) To that I said forget it, this is not worth $1900 per night to fight with the management of a supposed "five star" hotel in Fiji. Your organization has shown a general lack of regard for customer service and I believe the problems we've experienced are indicative of larger problems.

In short, please refund IMMEDIATELY the remaining $7,592.09 that we've paid. If this is not completed by end of day today I will proceed through fraud protection at AMEX.

Thanks!

Well, that's my summary of dealing with them. Awful. We rescheduled with a nearby luxury resort for about half the nightly rate, and they've been punctual and professional over the phone. Much appreciated after the above.