We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The best stay ever!” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Mobile/Saraland

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Holiday Inn Express Hotel & Suites Mobile/Saraland to your Saves list
Holiday Inn Express Hotel & Suites Mobile/Saraland
2.5 of 5 Hotel   |   1401 Industrial Parkway, Saraland, AL 36571   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #1 of 10 Hotels in Saraland
Certificate of Excellence 2014
Dallas, TX
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“The best stay ever!”
5 of 5 stars Reviewed July 16, 2013

My family travels to Mobile for a week every summer to visit our family. This was our first time staying at this particular hotel and we are so glad we found it! The front desk staff were very friendly and made us feel welcomed from the moment we entered the door. We needed a crib for our baby and they brought it up right away. The room was very clean and updated with modern amenities. If you are traveling with a baby it is worth it to get a suite. We had a little kitchen area with storage for all his sippy cups and food, a fridge to store his milk, sink to wash his cups out (yay! I didnt have to use the bathroom sink for that!) and a microwave to heat his food. Our bed was very comfortable and the sheets/towels were clean and white! The carpet was clean and not stained. The bathroom was clean and well taken care of. I get grossed out by wear and tear in a bathroom and sheets that have been stained. Ours were perfect! The breakfast area and lounging area of the hotel was extremely nice and modern. The pool was very clean. We swam one day while we were there. The entire staff was friendly, especially Ms. Coco at breakfast. She was always friendly and always greeted us with a smile. I've been to hotels where the staff acts as if guests are such a pain - but the staff at this hotel treated us like royalty! We will definitely stay hear again!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwynn P, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review, August 15, 2013
Thank you for your comment. I am glad that you found your guestroom clean and enjoyed the friendly service. I appreciate your positive comments and am delighted to share them with our staff. We are thrilled that you enjoyed our pool during your stay. We strive to exceed every guest's expectations and I am pleased that you had a wonderful time at our property.

Thank you,

Teresa Floyd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

80 reviews from our community

Traveler rating
    59
    17
    2
    1
    1
See reviews for
26
7
8
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 15, 2013

Nice room, everything was fine. Pool area looked good. Staff was friendly. Breakfast was good, but scrambled eggs were Luke warm. Many families staying here. Convenient to close by Ruby Tuesdays. Several convenient gas stations. If continuing on Houston on 10 fill up here.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwynn P, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review, August 15, 2013
Thank you for taking the time to comment on our property. We are happy to hear you enjoyed your room and the pool area. We are glad you enjoyed the breakfast and thank you for bringing the eggs to our attention. We strive to exceed every guest's expectations and I am pleased that you had an enjoyable time at our property.

Thank you,

Teresa Floyd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denham Springs, Louisiana
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 22, 2013

I stay at a lot of Holiday Inn's for business. I have to say that this location has been the best one I have ever stayed at. The rooms are upper scale than others. The people were great. The sales lady Aimee Woolsey was out and active. She wanted to know how they could be even better. Very nice lady.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwynn P, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review, August 15, 2013
Thank you for taking the time to comment on our property. I am glad that you found your guest room clean and enjoyed the friendly service. We are delighted you enjoyed your stay with us. We will share with our Associates your kind words. We are constantly working to enhance each guest's experience and strive to exceed every guest’s expectations. We look forward to your next visit with us here at the Holiday Inn Express!

Thank you,

Teresa Floyd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 11, 2013

This has been by far the best hotel stay I've ever had!!! Shelly, Andrea and Jeremy are a pleasure to talk to and very helpful of anything that I needed!! The rooms are big and clean!! Very nice pool area!!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwynn P, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review, August 15, 2013
We are delighted you enjoyed your stay with our property and took the time to share it! It is a pleasure to share reviews like this with our team and show them that their efforts are seen and appreciated.
Thank You for the comments about our property. We hope you will stay again while visiting the area and we look forward to serving you next time.

Thank you,

Teresa Floyd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2013

I am a platinum member who was passing through with the family on the way to a family reunion when we decided to stop here for the night. This hotel looked new and well keep. They had a managers reception going on which my family really enjoyed! The service of Shelly and the front desk clerk Lisa was outstanding! If your looking for clean, comfortable and great customer service look no further stop here!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwynn P, Lisa Couch GM at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review, April 29, 2013
It was a pleasure to share your review with our team members this morning and to show them all their hard work is paying off! I am so glad you enjoyed the Managers Reception and we hope that you and your family stay with us again on your return trip home!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gulfport, Mississippi
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 24, 2013

They have a managers reception on tuesdsys really great food the meatballs in Alfredo Sauce really good and ICE COLD BEER AND WINE. What really makes this hotel is the staff very friendly and helpful. Plus really clean rooms and nice pool area and hot tub. I highly recommend this property

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwynn P, Lisa Couch, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review, April 25, 2013
We are so pleased that you enjoyed our Managers Reception! We are currently looking to add more selections and hope you return to us soon so that you can see the new offerings!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pass Christian, Mississippi
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2013

A little get away from home with my best friend and my daughter. Great staff and excellent breakfast. Very nice rooms and great beds. We got in pretty late but had no problems checking in. When i go back to Saraland, Alabama I will stay at Holiday Inn && Suites!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwynn P, Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review, April 24, 2013
Thank you so much for your review. We hope to see you again soon in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Express Hotel & Suites Mobile/Saraland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Mobile/Saraland

Address: 1401 Industrial Parkway, Saraland, AL 36571
Phone Number:
Location: United States > Alabama > Saraland
Amenities:
Business Center with Internet Access Wheelchair access
Hotel Style:
#2 Business Hotel in Saraland
#4 Family Hotel in Saraland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mobile/Saraland 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Brand New Mobile, Alabama hotel offers comfort and convenience. Come and relax at our Holiday Inn Express Hotel & Suites in Mobile - Saraland near Mobile, Alabama. Our hotel is in the perfect location to reach all the major cities along the Gulf Coast. Families looking for lodging near Mobile, AL will love staying at our new hotel, located just off I-65 in Saraland. Our hotel is convenient to numerous local attractions, including the Mobile Historic District, Hank Aaron Stadium, the IMAX Dome Theatre and the Battleship USS Alabama. Other nearby attractions include the Robert Trent Jones Golf Trail, Bienville Square and shopping at the Colonial Mall Bel Air. Business travelers will be impressed by the comfort of our Mobile, Alabama accommodations. Situated in the suburban area of Saraland, our Alabama hotel offers you easy access to local companies, such as Shell Chemicals, Alabama Power, ThyssenKrupp and Martin Marietta. In addition, we provide a Business Center with a fax machine, copier, printer, a public computer and free high-speed Internet access, so you can stay in touch while you're on the road. When you stay with us, you can enjoy our Mobile hotel's amenities, including a heated, outdoor pool with a whirlpool, a 24-hour fitness center and the complimentary hot breakfast bar. Book your reservation now to take advantage of our Mobile, Alabama hotel's great deals and rates. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Travelocity, Priceline, Orbitz, BookIt.com, Odigeo and Hotels.com so you can book your Holiday Inn Express Hotel & Suites Mobile/Saraland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Mobile/Saraland

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Hotel & Suites Mobile/Saraland, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.