when my group went to check in the hotel around 5 pm. Our rooms were not available. They stated it will be around 45 minutes to a hour. After waiting 45 minutes the rooms were still not ready. The young lady behind the counter was very nice and apologetic. I just feel like if the rooms are suppose to be ready by 3 that we should not have to wait until almost 6 to get in our room. The young lady ended up switching our rooms so we could get checked in and make it to the banquet on time. We were attending a bowling tournament and had a banquet for our kids.
- Official Description (provided by the hotel):
- At the Hampton Inn & Suites - Prattville guests will find clean rooms, friendly service and comfortable surroundings. This Hampton Inn & Suites is brand new. We opened this property on January 31, 2013. We have the standards that you have come to expect from Hampton Inns. This Hampton Inn property has four floor all interior. Guests at this property are treated to fresh & clean Cloud 9 bedding, free parking, free high speed internet, free local calls, and free hot breakfast every morning. ... more less
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- Also Known As:
- Hampton Inn Prattville Hotel Prattville
- Prattville Hampton Inn