We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Only one complaint” 5 of 5 stars
Review of Howard Johnson Prattville

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Howard Johnson Prattville to your Saves list
Howard Johnson Prattville
2.5 of 5 Hotel   |   2585 Cobb's Hill Place, Prattville, AL 36066   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Plan Ahead & Save 15%
Ranked #5 of 14 Hotels in Prattville
Prattville
1 review
4 helpful votes 4 helpful votes
“Only one complaint”
5 of 5 stars Reviewed June 19, 2014

when my group went to check in the hotel around 5 pm. Our rooms were not available. They stated it will be around 45 minutes to a hour. After waiting 45 minutes the rooms were still not ready. The young lady behind the counter was very nice and apologetic. I just feel like if the rooms are suppose to be ready by 3 that we should not have to wait until almost 6 to get in our room. The young lady ended up switching our rooms so we could get checked in and make it to the banquet on time. We were attending a bowling tournament and had a banquet for our kids.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catrice S, Manager at Howard Johnson Prattville, responded to this review, July 16, 2014
Dear Teresa B,

Thank you for choosing our Howard Johnson for your recent lodging needs and for your 5 STAR rating. I am extremely saddened to learn that you had a bad experience at check in during your recent visit, and even more disappointed that we failed to have the rooms ready for your group at the appropriate time. As soon as I learned of this I called and spoke to the Group Coordinator and I thank her and each of you for allowing us to resolve the issue. Please honor us with another visit the next time you are in the area, and I am confident we will exceed your expectations.

Sincerely,

Catrice Spence
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

118 reviews from our community

Traveler rating
    57
    27
    16
    12
    6
See reviews for
38
16
11
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Remlap
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 10, 2014 via mobile

This is my home away from home great friendly people and service the staff is always helpful to do anything for u that they can would highly recommend them to friends and family to stay nice pool and convent to the Bass ProShop always have hot Coffee fresh and ready 24/7

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catrice S, General Manager at Howard Johnson Prattville, responded to this review, July 16, 2014
Dear CSXDOC,

Thank you for reviewing our hotel and for your 5 star rating. It is a great pleasure to know that our team makes you feel at home when you are here. We strive to ensure that each of our guest experience a "Home Away from Home" feeling when staying with us. We greatly appreciate you being our guest and we thank you for sharing your experience with other travelers. We look forward to seeing you again soon.

Sincerely,

Catrice Spence
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Forks, North Dakota
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 3, 2014

As a person who travels a lot, I have found this Howard Johnson to be just what I needed to ensure I was at my best to handle business. Comfort is very important to me. The staff was polite, professional and concerned. My room was clean and comfortable. I will be returning. Thanks

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catrice S, General Manager at Howard Johnson Prattville, responded to this review, July 16, 2014
Dear C W,

Thank you for taking the time to review our hotel and for your 5 Star Rating. We are pleased to hear that you found the comfort you expected and the professionalism that you needed to take care of your business. We know you have a choice of hotels when traveling but we are delighted that you chose our Howard Johnson - Prattville. We look forward to your next visit when in the Prattville area.

Sincerely,

Catrice Spence
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prattville
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 24, 2014

TThe room was very very clean the ladys at front desk was super the cleaning stuff was great we stayed about 10days asked for something they gave it it was close to places to eat an shop i would say stay here on your way to were u r going

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catrice S, Manager at Howard Johnson Prattville, responded to this review, July 16, 2014
Mr. Wendell D,

Thank you for being our guest during your visit to Prattville and for this wonderful review of our hotel. We greatly appreciate you and look forward to seeing you again on your next visit.

Thank you,

Catrice Spence
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Howard Johnson Prattville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Howard Johnson Prattville

Address: 2585 Cobb's Hill Place, Prattville, AL 36066
Phone Number:
Location: United States > Alabama > Prattville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Prattville
#4 Business Hotel in Prattville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Howard Johnson Prattville 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
At the Hampton Inn & Suites - Prattville guests will find clean rooms, friendly service and comfortable surroundings. This Hampton Inn & Suites is brand new. We opened this property on January 31, 2013. We have the standards that you have come to expect from Hampton Inns. This Hampton Inn property has four floor all interior. Guests at this property are treated to fresh & clean Cloud 9 bedding, free parking, free high speed internet, free local calls, and free hot breakfast every morning. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Cheap Tickets, Hotels.com, Despegar.com, Orbitz, Travelocity and TripOnline SA so you can book your Howard Johnson Prattville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Prattville Hotel Prattville
Prattville Hampton Inn

Owners: What's your side of the story?

If you own or manage Howard Johnson Prattville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.