I paid for my hotel room through Travelocity. When I arrived at the hotel, I checked in and everything was as planned. I stayed two nights, checked out, got on my plane and came home. I checked my bank account and was charged $116.96 by the hotel. I called the hotel to have it corrected, she was glad to help. Checked my account again, it was not fixed, they had charged me twice. I called again, talked to the same woman who denied charging me again. She told me to wait and it will go away. I waited a few days unable to use my bank account. When I checked again, I was credited 116.96, and the second charge went through anyway. I've asked to talk to management multiple times, and management seems not to exist.. Still waiting for them to correct it.
- Official Description (provided by the hotel):
- Experience the historic river town of Phenix City staying at the convenient Quality Inn and Suites from Choice Hotels, located only 9 miles from Fort Benning and the East Alabama Motor Speedway. The Columbus Convention Civic and Trade Center is only 1.2 miles. Step outside the CSG Airport only 9 miles away and come into our casual lobby, where one of our friendly staff members will check you in and offer you complimentary bottle water and cookies. Stay in touch with your business or friends via our high-speed wireless Internet and local calls, not before enjoying our complimentary hot breakfast buffet. Our amenities will make you feel right at home. Join us at our onsite Bar and Grille AJ’s for great food and reasonable prices in a friendly atmosphere. Then take advantage of our proximity to the Simon terrace and The Landings Shopping Centers only a few minutes from the hotel or have a fun day at the Chattahoochee Riverfront walk, Be sure to tour the Coca-Cola Space Science Center, the Infantry Museum at Fort Benning and the National Civil War Naval Museum at Port Columbus. Visitors may want to catch a show at the nearby River Center for the Performing Arts or the Springer Opera House. Escape from the real world at the Callaway Gardens and Pine Mountain the real setting of the Ghost of Georgia hauntings only 47 minutes’ drive. It’s your call; you’re in the heart of it all. After a long day of playing and shopping come back and relax at our seasonal pool. All elegantly appointed guest rooms of this Alabama hotel come equipped with refrigerators, microwaves, coffee makers, irons, ironing boards and hair dryers. Non-smoking rooms can be requested. For added guest convenience, coin-operated laundry facilities and a picnic area are located on the property. Get your Money’s Worth at the Quality Inn Phenix City. ... more less
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- Also Known As:
- Quality Inn Phenix City Hotel Phenix City
- Phenix City Quality Inn