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“One night stay while doing a race in Oak Mountain State Oark” 5 of 5 stars
Review of BEST WESTERN PLUS Oak Mountain Inn

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BEST WESTERN PLUS Oak Mountain Inn
3.5 of 5 Hotel   |   100 Bishop Circle, Pelham, AL 35124-1397   |  
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Ranked #3 of 11 Hotels in Pelham
Panama City Beach, Florida
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“One night stay while doing a race in Oak Mountain State Oark”
5 of 5 stars Reviewed April 13, 2014

I stayed at the hotel while doing a race in Oak Mountain State Park. The hotel was clean and quiet and the room was spacious. The breakfast was simple but adequate. The staff was very accomodating when I requested a late check-out.

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael l, General Manager at BEST WESTERN PLUS Oak Mountain Inn, responded to this review, April 15, 2014
Dear Julia,
Thank you for your kind review of our Hotel. We enjoyed having you stay with us and look forward to seeing you again on your trip through Birmingham, Al. Thanks again from all of us here at the Best Western Plus Oak Mountain Inn!!
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92 reviews from our community

Traveler rating
    46
    28
    15
    3
    0
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28
26
6
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
mcewen, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

this is the second time we have stayed at the oak mountain Inn. Both times we were walk-in customers. We were treated with great respect and they made us feel at home. It will be a place we will return to when traveling to Florida/Alabama. Great location, and great service

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael l, General Manager at BEST WESTERN PLUS Oak Mountain Inn, responded to this review, March 11, 2014
Thank you for your kind & candid review of our property. We're pleased to know that we made a lasting impression on your previous couple of visits here. We will look very forward to welcoming you back to the Best Western Plus/ Oak Mountain Inn, your home away from home. My best.
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Palm Harbor, Florida
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 17, 2014

We arrived the evening after the 1st big snowstorm in January. They had not had any maids come in due to the weather but had just gotton one in. She (and I think one of the other staff) were working hard to get rooms clean. We went to dinner and when we came back, they had us just about settled. The rooms were very clean, very comfortable, newer. I'm a terrible sleeper who hears everything but, I have to say the room was very quiet and we got a good night's sleep. The breakfast in the morning was fine. They also took the coupon from the travel flyer, so this was excellent. This is a keeper.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael l, General Manager at BEST WESTERN PLUS Oak Mountain Inn, responded to this review, February 20, 2014
On behalf of Best Western Plus/ Oak Mountain Inn and the entire staff, we would like to offer our most sincere thanks for your kind review of our property. We would love to see you again on your next trip through or to Birmingham, Al. Thanks again.
Best Western Plus/ Oak Mountain Inn
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Bristol, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 4, 2014

A decent enough hotel with pleasant rooms - except that the walls were too thin and the sound went straight through.Fed up with listening to the TV from the room on one side of me and later the verbal fight between man and woman on the other side. Then at half past 4 in the morning someone started reving the engine of his car right outside the window. A great place to stay if you are deaf but for the rest of us too much noise inside and outside the hotel. Unable to get a good nights sleep

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saint joe, United States
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed February 2, 2014

I & my mother were very happy with our stay. My cousin was not so much. We all thought there should be a difference of cost per room for the number of people in each room. She had to get a room with two double beds for herself only because a single was not available. That's why we thought there should have been a cheaper cost. I know that while I was reserving online, that the room was cheaper for two adults than it was for three adults, but they said I was wrong.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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Albion, Indiana
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 1, 2014

Stayed here when I was in town for business, very nice staff, wasn't much parking when I got there, would stay here again if I was in the area, wish more hotels were as helpful as this one, a lot of food that is close by, and it is really easy to get to

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, Kentucky
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 25, 2014

On our way to Florida, we chose the BW in Pelham, AL for our second night on the road. Two staff on duty at the front desk at check-in. Both were busy, one with another check-in, the other moving papers around. After a brief wait we were served only to find we had made the online reservation for the next night. The clerk was able to cancel that reservation, although she said she wasn't supposed to, and checked us in. When we got to our assigned room we discovered the TV blaring, lights on and used towels on the bathroom floor. Obviously the cleaning staff hadn.t finished with that room. We contacted the desk and I returned downstairs to turn in one key and get one for another room. One of the clerks had gone upstairs to our room to inspect it and helped my wife move our luggage to the new room. The clerks were very apologetic and blamed the housekeeping staff for this embarrassment. No direction to local restaurants provided and there were no amenities (coffee, fruit, cookies) in the lobby.
The new room was fine, we watched some TV and sent some emails. We had no problems with the new room.

We were less than impressed with breakfast the next morning. Two staff came by and prepared a new powdered scrambled egg mix alternately stirring and cooking ing the microwave right in front of the breakfast guests all the while discussing staff problems; not very appetizing

We were somewhat disappointed with our visit to this BW especially since it is billed as BW PLUS

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Oak Mountain Inn

Address: 100 Bishop Circle, Pelham, AL 35124-1397
Phone Number:
Location: United States > Alabama > Pelham
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Pelham
#1 Business Hotel in Pelham
#2 Family Hotel in Pelham
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Oak Mountain Inn 3.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Pelham Best Western

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