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“A good Hampton Inn” 4 of 5 stars
Review of Hampton Inn & Suites Birmingham/Pelham

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Hampton Inn & Suites Birmingham/Pelham
2.5 of 5 Hotel   |   232 Cahaba Valley Rd, Pelham, AL 35124   |  
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Ranked #4 of 11 Hotels in Pelham
Certificate of Excellence 2014
Opelika, Al
Top Contributor
105 reviews 105 reviews
55 hotel reviews
Reviews in 45 cities Reviews in 45 cities
49 helpful votes 49 helpful votes
“A good Hampton Inn”
4 of 5 stars Reviewed June 21, 2012

This little Hampton Inn is tucked away behind a busy area, but it is close to our children's homes. I had always gone further into Birmingham thinking I needed to in order to get a decent hotel. Stayed here once and have been going back. Rooms are clean and quiet. Beds are comfortable. Breakfast room is modern, large and comfortable. Breakfast is the typical breakfast for a Hampton Inn - good. There are not "great views" from the rooms, but it is a good spot for a stay in this area.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review, June 26, 2012
Thank you very much for your recent review about a stay at our hotel. Consistency is very important to us and I am glad that our product and service levels have been consistent during your stays with us. We appreciate your feedback and look forward to your next visit to our hotel.
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167 reviews from our community

Traveler rating
    91
    46
    18
    7
    5
See reviews for
56
37
6
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Nashville
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 17, 2012

I have stayed here several times. The staff goes above and beyond, the rooms are always clean and the breakfast is good. My only compliant is that the free wireless internet is very slow. I had trouble working on my laptop and clocked the speed of the internet yt speeds as slow as dial up. Otherwise, it's a great place to stay!

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhoover, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review, June 19, 2012
Thank you very much for your recent review of our hotel. Consistency is something we work very hard at and I am glad to hear that you have found our service levels to be consistent from stay to stay. Thank you for the feedback on the internet, we are currently looking at changing our provider service and appreciate your comments about it. The internet change should take place before end of July and we look forward to your nect stay with us!
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Clarksville, Tennessee
Top Contributor
95 reviews 95 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 17, 2012

We stayed here enroute to the beach. The hotel is convenient to the interstate, but very quiet. The common areas and our room were very clean. Great bed and bedding made for a good night's sleep. The goody bag in our room and the nightlight in the bathroom were nice unexpected touches. For dinner, there is a great Mexican restaurant right in front of the hotel and several other businesses within a very short drive. The complimentary breakfast offered something for most any taste. We would definitely stay again.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhoover, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review, June 19, 2012
Thank you very much for your review of our hotel. We strive to provode excellence in product and service and our team works very hard every day to achieve this. It is always refreshing when guest let us know that we are meeting that goal. Thank you again for your comments and we look forward to your next visit.
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Indianapolis, Indiana
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 9, 2012

We made reservations for two rooms for an overnight stay on our travels during spring break. This Hampton Inn was great - the reservation was exactly as I had requested (1K room with an adjoining 2Q room), the staff was very friendly and the hotel was clean both inside and outside. The breakfast selection was slammed due to the spring break crowd, but the lady working the breakfast area did her best to keep all items stocked. We got to breakfast right at the end of the rush and everything was re-stocked and ready. Overall, this was a great selection for our one-night stay and I would recommend this property to anyone. Lastly, each of our rooms was stocked with a small Easter basket with some candy - nice touch.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhoover, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review, April 16, 2012
Thank you very much for your recent review about your stay at our hotel. We work very hard to provide excellence in service and product and we always appreciate the recognition we receive from our guests. I will certainly share this with our team (especially our breakfast attendant). We hope to see you again soon!
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Senior Contributor
49 reviews 49 reviews
39 hotel reviews
Reviews in 30 cities Reviews in 30 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed March 27, 2012

The rooms were very clean, the staff was attentive and friendly. Location is very close to the interstate.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhoover, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review, April 2, 2012
Thank you for your recent review of our hotel We are glad to hear that the your pleased with the accommodations and service. We strive every day to exceed guest expectations and are always glad to receive comments like yours. We hope to see you again in the near future.
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Alabama
Top Contributor
104 reviews 104 reviews
36 hotel reviews
Reviews in 36 cities Reviews in 36 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed March 19, 2012

I requested a lower floor king studio suite near an exit and that is EXACTLY what we got! 1st floor, not 15 steps from a side exit. Not only that but the pool was right outside our window. The only thing that would have made it better was a sliding door. The room was spacious & clean & the jetted tub/shower combo had fantastic water pressure! We didn't have linens for the pull out couch the kids slept on. One call to the front desk and about 2 minutes later, they arrived. There were a lot of kids in the hotel due to a softball tournament but the staff remained patient & kind through it all. (even though they may not have always wanted to!) The bed...the bed was heaven! Even when I am at home I usually wake up with a back ache during the night and can't wait to get out of it in the morning. I didn't wake up until the alarm went off and not a bit of pain in my back or anywhere else! I MUST get one of those mattresses!

Room Tip: If you are facing building the pool is on the front to the right.
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  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhoover, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review, March 21, 2012
Thank you very much for your review and feedback. We strive to provide excellent service and product on a daily basis and reviews like yours let us know that we are meeting or even exceeding guest expectations. If you go online to Hampton Inn.com and visit the Hampton Store, you can purchase most of our fabulous guestroom amenities for your personal use. We look forward to your stay with us again in the near future.
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bloomington, il
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 11, 2012

We have stayed at this property previously returning from Gulf Shores. We stayed again the weekend of March 2nd and it did not disappoint. Rooms are large, bathrooms include a shower/jacuzzi and the lobby was spotless. Close to the interstate and next to a nice Mexican Restaurant.

Room Tip: Ask for a King Suite with a Jacuzzi Tub/shower
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhoover, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review, March 13, 2012
Thank you very much for your recent review of our hotel. Consistency is extrmely important in our industry and it is always nice to know that our return guest experience a consistent level of product and service. i will share your comments with our team. Thank you for sharing your experience and we hope to see you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Birmingham/Pelham

Address: 232 Cahaba Valley Rd, Pelham, AL 35124
Phone Number:
Location: United States > Alabama > Pelham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Pelham
#4 Family Hotel in Pelham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Birmingham/Pelham 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Hampton Inn & Suites Birmingham/Pelham Hotel Pelham
Hampton Inn And Suites Birmingham/Pelham
Hampton Inn Pelham
Pelham Hampton Inn

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