The first room that I was assigned to was room 309. When I opened the door, there was dog food in the floor. When I looked at the beds, both were covered with dog hair. I went back to the front desk. The attendant Scott apologized and assigned me another room. A king, non smoking was not available, so I agreed for a double. When I opened the door to room 121, it smelled of smoke, but I thought a good spray of Febreeze would change that. I unloaded my stuff and headed over to a nearby Target to get my remaining supplies. Upon my return to the room, I could hear the smoke detector going off when I got out of my car. I called the front desk and Scott brought a new battery for the smoke detector. That did not work, it continued to alarm. He brought in a new detector, which would not fit the mount in the wall, so he just sat it on the shelf in the room. When I got ready for bed and pulled back the covers, I noticed little black dots all over the sheets. Upon closer inspection, the little black dots were moving. I grabbed a piece of tape and captured some of them. The bugs looked similar to fleas!! I packed my stuff up very quickly and loaded it in my car. I went to the front desk (or window outside) and had to wait about 15 minutes for a new attendant to check in another guest. When I explained what was going on, he said that he would be happy to get me another room!! (Are you kidding me?) I told him that I was checking out and wanted a full refund! He told me that he didn't know how to do a refund. I told him to call his manager. He said that the manager was at home asleep!! Finally, after about 45 minutes, he refunded my money. The refund still has not shown up on my credit card!!!
Find another hotel!!!!
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