We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Staff, Outstanding Views, Easy Beach Access” 4 of 5 stars
Review of Holiday Inn Express Orange Beach-On The Beach

Save Saved
You added Holiday Inn Express Orange Beach-On The Beach to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Holiday Inn Express Orange Beach-On The Beach
2.5 of 5 Hotel   |   24700 Perdido Beach Blvd., Orange Beach, AL 36561   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #4 of 17 hotels in Orange Beach
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
“Great Staff, Outstanding Views, Easy Beach Access”
4 of 5 stars Reviewed June 24, 2013

he hotel has beautiful views on the Gulf front side. We were on the 5th floor and the views were spectacular. The staff was amazing, very helpful and pleasant. Better than most Holiday Inn properties that I have stayed at.

The swimming pool was great and my kids loved it. Also access to the beach was very easy and convenient.

The hotel lobby has beautiful fish tanks that my kids enjoyed while checking in and the breakfast was outstanding, although the dining area stayed very crowded.

The rooms were clean and typical Holiday Inn Express. The air conditioning is the best and most efficient of ANY hotel I have ever stayed. The rooms were spacious enough, although more dresser or table top room would have been nice as it is very limited and made it difficult to use the table when beach bags, toys, etc... were on it.

My only two complaints are the elevators take a long time and often you have to wait as they are full with people. Another elevator or two is really needed at this property. The other is the balcony on the Gulf front rooms. It is very small, not enough space to truly relax while looking at the gulf.

Overall the experience was great and I would definitely stay here again without hesitation!

Room Tip: Make sure to get Gulf Front, otherwise you will be looking an condos or a gift shop. Best A/C of an...
See more room tips
  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
christina g, General Manager at Holiday Inn Express Orange Beach-On The Beach, responded to this review, July 2, 2013
We are so happy to hear that overall your stay was great at our hotel. Our staff takes a lot of pride in ensuring all of our guests feel at home and we love to hear great feedback such as yours regarding our staff. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

321 people have reviewed this hotel

Traveler rating
    139
    100
    48
    20
    14
See reviews for
126
106
8
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Cullman
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 24, 2013

This hotel itself is fine. The staff was great, check in was super easy. The room was clean and average, what you would expect for a highly used hotel room on the beach. The elevators were a little slow, but the hotel was pretty full, so that would be expected. The pool area is fantastic... It's creatively lit, has an infinity edge over into a smaller pool. Very impressed. Would definitely stay again.

Room Tip: We could see the beach from the west side, doesn't seem like you could from the east side becaus...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michljames, Manager at Holiday Inn Express Orange Beach-On The Beach, responded to this review, June 29, 2013
We are so happy to hear that you were able to come stay with us and enjoyed your stay. We are also glad to hear that you had so much fun on our pool deck enjoying the beautiful Orange Beach Weather.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2013 via mobile

Great location, friendly staff, rooms were clean, and the view if the beach and pool was great. The only thing I found wrong with the place was the elevator only worked half the time. I would highly recommend it as a great place to stay for any weekend getaways to the beach!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
christina g, General Manager at Holiday Inn Express Orange Beach-On The Beach, responded to this review, July 2, 2013
We are so happy to hear that you had an Awesome get a way out our hotel. We hope to see you again soon on your next get away
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisiana
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 18, 2013

This is a nice, small, and clean hotel, The staff are super friendly, the beds are super comfy and the pool is awesome. They also have a nice breakfast buffet and we loved the drinks from the bar at the pool. We had a great stay! O and the souvenir shop next door was very convenient.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
christina g, General Manager at Holiday Inn Express Orange Beach-On The Beach, responded to this review, June 19, 2013
It is so nice to hear that you have had an awesome experience at our hotel. Our goal is to ensure al of our guests have an experience such as yours. Thank you again for your candid review and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maurepas, Louisiana, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2013

This hotel is conveniently located on the "beach side" - no crossing road to get to the pool (which is fantastic) and the beach, so no worries with crossing the little ones across the street to get them to the beach and pool. They have a wonderful breakfast buffet each morning, so take advantage of that!

Room Tip: They do have balcony rooms overlooking the pool/beach (for an addl charge), but these tend to be a b...
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
christina g, General Manager at Holiday Inn Express Orange Beach-On The Beach, responded to this review, June 19, 2013
It is great to hear comments such as yours that you had a great experience at our hotel. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 11, 2013

We had a great time at this hotel. The staff was friendly and the front desk gave perfect recommendations for where to eat and what to do in the area. It's a small hotel that gives more of a cozy feeling than a larger hotel. The only thing was that because they are small it was difficult to get beach towels for usage. Since this was stop 3 of our 2 week trip to the south, we didn't bring our own beach towels since it was a lot to pack. I suggest asking the front desk for beach towels when you check in and then keep them for use throughout your stay. You can always dry them out on the balcony :-) Otherwise if you turn them in you may not get one for use when you need it. Just make sure to return them when you check out so others can use them!! I left a white flower ring in my room so I'm hoping to hear back from them if they found and placed it in lost and found.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
christina g, General Manager at Holiday Inn Express Orange Beach-On The Beach, responded to this review, June 19, 2013
Thank you very much for your candid review about your recent stay with us. I would like to assure you we are addressing the current issue of the shortage of beach towels and we have purchased a large amount of them. I will personally look into the lost and found inquiry you had and contact you about the item. I hope you come back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis TN
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 5, 2013

I wish I could rate this hotel a zero. My husband and I reserved this room a couple weeks before our stay and everything was confirmed. We arrived at this hotel after an 8 hour drive tired and ready to rest. Well things were a little differently because when we arrived we were informed that our reservation was cancelled the morning of arrival because my credit card was declined. [--]!! They advised they attempted to contact me on the phone number I had listed and they didn't. I had no received or missed calls from Holiday Inn nor did I have a voice mail which is what most businesses do when they call with important information.

We were told that they attempt to charge for one nights stay and if the card doesn't go through they will cancel the reservation. It seemed very strange that the cancellation deadline was two days ago and they didn't try to run the card then or contact me. I think they just opted to give the room to someone that was paying twice as much as my $182 government rate. They attempted to send me to the Hampton Inn for $300 a night. I don't think so!!. So oddly enough we drove and went directly to Comfort Inn & Suites and guess what.....the same exact card Holiday Inn Express CLAIM they tried to authorize this morning went through for the entire stay at Comfort Inn. (Not to mention the same card we did ALL of our shopping on while we were there) We didn't have a lot of options because every hotel was booked and we were highly disappointed that we could not stay on the beach as we always do.

We were completely inconvenienced and turning around driving 8 hours back home was not an option. Clearly someone didn't do their job or either it's just H.I. being greedy lampreys and not caring about leaving us standing out in the cold so they can make more money on someone that walked in paying twice the rate. I patronize Holiday Inn often and I'd never had a problem with any of my stays but after this I will never patronize another Holiday Inn.

  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Orange Beach-On The Beach, responded to this review, June 20, 2013
Dear soutlaw3,

Thank you for taking the time out our your busy day to share your thoughts and comments regarding your experience with us. Please accept my sincere apology for the difficulties you experienced and the confusion you had with your reservations. We value your feedback as they enable us to further improve the quality and services we offer and to surpass the very high standards our guests expect.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Holiday Inn Express Orange Beach-On The Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Orange Beach-On The Beach

Also Known As:
Holiday Inn Express Orange Beach-On The Beach Hotel
Holiday Inn Express Orange Beach-On The Beach Hotel Orange Beach
Holiday Inn Express Orange Beach
Holiday Inn Orange Beach
Orange Beach Holiday Inn
Address: 24700 Perdido Beach Blvd., Orange Beach, AL 36561
Phone Number:
Location: United States > Alabama > Orange Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Orange Beach
#4 Family Hotel in Orange Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Orange Beach-On The Beach 2.5*
Official Description (provided by the hotel):
At Holiday Inn Express, On the Beach in Orange Beach Alabama every day feels like paradise. You'll find miles of white sand beach and the emerald blue waters of the Gulf of Mexico steps from our door. Our beachfront location offers private beach access for swimming and lounging. We also offer a beachfront pool with hot tub and and pool bar.We're centrally located near attractions such as restaurants, deep sea fishing, parasailing, wave running, shopping at the Tanger Outlet Mall, concerts at the Amphitheater at the Wharf, Waterville, Gulf State Park and the Gulf Islands National Seashore. Amenities include beachfront outdoor heated pools & hot tub; seasonal poolside tiki bar; free breakfast; private beachfront balconies; free wifi; free parking; HDTVs; 24 hour business center; 24 hour fitness center; 920 square foot meeting room; sundries shop. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Agoda, TripOnline SA, Priceline, Hotels.com and Venere so you can book your Holiday Inn Express Orange Beach-On The Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Orange Beach-On The Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.