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“Great Beach Stay” 5 of 5 stars
Review of Hilton Garden Inn Orange Beach

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Hilton Garden Inn Orange Beach
3.0 of 5 Hotel   |   23092 Perdido Beach Blvd, Orange Beach, AL 36561   |  
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Ranked #4 of 17 Hotels in Orange Beach
Certificate of Excellence
Gainesville, United States
1 review
“Great Beach Stay”
5 of 5 stars Reviewed July 17, 2014

The room was clean and nicely furnished. A coffee maker was in the room. The internet service was free. The room had a great view of the pool and the gulf of Mexico. The breakfast selection was great. The parking was plentiful. The location is central to Gulf Shores and Orange Beach.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, July 18, 2014
John N,

Thank you for your candid review of your recent stay with us. I am happy to hear that you enjoyed your beach vacation and were able to enjoy some of our amenities. I will pass your compliments along to the rest of our staff as well. Thank you again for your review and for choosing to stay with us. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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606 reviews from our community

Traveler rating
    291
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    89
    39
    22
See reviews for
220
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49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
leopold, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 9, 2014

Quality above all else. This is the place to stay at Orange Beach. Staff was excellent at pleasing your every need. Room and whole hotel kept attractive. Lots of extras to make your stay more enjoyable.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, July 10, 2014
Robert P,

Thank you for sharing your recent experience with us! I am very happy to hear that this has been your "best stay ever" and I will pass your compliments along to the rest of our team. We try to make every guests experience fun and memorable and I am happy to hear that we were successful. Thank you for choosing to stay with us and we look forward to welcoming you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 7, 2014

My wife and I were there the weekend and the next couple of days before July 4th. Hotel is nice and clean. We didn't have any issues that required us to interact with the staff but everyone we spoke to was pleasant. Room could use some updating, especially the bathroom. It was clean but dated. We did have low water pressure in the shower a couple of times but probably just a lot of people taking showers at the same time. Two small complaints. I felt like the hotel took advantage of the pre July 4th week and the room was overpriced. I understand supply and demand but the value wasn't there for what I paid. Also, the a/c worked, but the way the a/c is positioned it was blowing directly on one side of the bed. It made it hard to get the temperature right. If it was on it felt cold because it was blowing directly on you. If it was off it was a noticeable difference and made it feel warmer than it probably was. Overall nice hotel and I would stay again.

  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, July 10, 2014
Glenn P,

Thank you for your candid review of your recent experience with us. I am happy to hear that you had an overall good stay for your beach vacation. We are looking into ways to make the a/c not blow directly onto the bed so that our guests can be more comfortable, thank you for pointing that out to us. We appreciate you choosing to stay with us and we look forward to welcoming you back again!
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Memphis
1 review
5 of 5 stars Reviewed July 6, 2014

Excellent stay over the holiday. Staff was extremely accommodating check in was quick breakfast was wonderful Sharon was the most positive person I ever met. We used points which was extremely high 60000 a night. Prices were in the upper 300 not sure how people afford that. Would love to stay again if I could find better price.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, July 10, 2014
Fit4u,

Thank you for taking the time to review your recent experience with us. I am happy to hear that you had a great beach getaway! Sharon is a great asset to our team, I will pass your compliments along to her and the rest of our team as well. Thank you again for choosing to stay with us and we hope to welcome you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auburn, Alabama
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 6, 2014 via mobile

We stayed for one night on the third just for a getaway. The a/c was out in our room and had to be replaced. We left to sight see and when we got back it was out again. Third time was a charm because it stayed cold. The hotel offered us a breakfast for our wait. Overall it was a good experience. A little bit pricey though.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, July 10, 2014
Sundial1922,

Thank you for sharing your recent experience with us. I am happy to hear that you had a good stay and I will pass your compliments along to the rest of our team. Thank you for bringing the issue with your a/c to our attention, it is something that we are constantly working on and we are making it a priority for our guests comfort and satisfaction. Our prices do lower about mid august and the weather is still perfect for the beach, we hope to welcome you back in the future for your next beach getaway.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 6, 2014

Our stay was very good and staff were very accommodating. Breakfast was very good also. Since we were at the hotel for a number of days, we had the opportunity to have many of the waitresses/waiter during breakfast time. Sharon was great, she is the "talkative" one and has a vibrant personality. I will mention the breakfast staff each did things slightly differently which was a tad confusing, but nonetheless the breakfast was good.
I felt the room was in very good condition, although our toilet seat needed to be tightened and the phone would not ring to the front desk. Those were just very minor things and did not affect our stay. The beach was right outside our balcony. It was very convenient to go down to the gulf and come back to the room, at will. Would highly recommend!

Stayed June 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, July 10, 2014
Outofmymindtoo,

Thank you for taking the time to review your recent stay with us. I am happy to hear that you had a great experience with us and I will pass your compliments along to the rest of our team! We are trying to get a smooth, consistent experience with breakfast, thank you for your comments. We will also look into the phone in the room that you had, thank you for bringing it to our attention for our future guests. Again, I am glad that you had a great vacation with us and we look forward to welcoming you back the next time that you are in the Orange Beach or Gulf Shores area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah, United States
1 review
5 of 5 stars Reviewed July 3, 2014

Great experience and service. Beautiful beach! Would love to stay again, Great breakfast bar, comfortable rooms, bathroom needs little bit repairs. Tub old and toilet needed plunging once. Housekeeping helped with problems right away. Stayed four days for our vacation and had clean room and clean towels. Good family environment or romantic getaway.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, July 10, 2014
Joey F,

Thank you for your candid review of your recent experience with us! I am happy to hear that you had a fun and memorable experience with us. I will pass your compliments along to the rest of our team. I am glad that our housekeeping team was able to help with the minor issues that you had quickly and efficiently. Thank you again for your review and we look forward to welcoming you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Orange Beach

Address: 23092 Perdido Beach Blvd, Orange Beach, AL 36561
Phone Number:
Location: United States > Alabama > Orange Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Orange Beach
#2 Business Hotel in Orange Beach
#3 On the Beach Hotel in Orange Beach
#5 Family Hotel in Orange Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Orange Beach 3*
Number of rooms: 137
Official Description (provided by the hotel):
From the moment you walk into our lush lobby – decorated in shades of green, with breezy curtains and paper lanterns that look as if they could float into the sunny summer sky, you’ll discover why our guests return to Orange Beach again and again. Our focus is on your family, and giving you everything you need to create unforgettable memories, from our convenient setting to our luxurious pools and hot tubs, comfortable rooms and hospitable service 24 hours a day. We’re committed to making your Orange Beach vacation one to remember, so be sure to introduce yourself and ask for anything you need to make your stay better. Our spectacular views and convenient location near Orange Beach and Gulf Shores, Alabama, also make our beachfront hotel a perfect place to host weddings, reunions or corporate events. We offer equipment rentals and complimentary amenities to maximize your meeting. With hot, made-to-order breakfast and limited lunch from our Garden Grille Cafe, a lobby bar and poolside tiki bar, free Wi-Fi and 24-hour business and fitness centers – not to mention that view – there’s really no reason to leave our Orange Beach Alabama hotel. But if you decide to get out, we’re centrally located near dining, entertainment, shopping and watersports. You can try anything from parasailing to paddle boarding just outside our doors. We want to help you get to know Orange Beach and fall in love with this remarkable destination for business and leisure travel. So tell us what you like to do, and we’ll tell you where to find it. We’re located near major local attractions in Gulf Shores, Alabama and Orange Beach, Alabama including Tanger Outlet Mall, The Wharf at Orange Beach, Waterville USA, Gulf State Park and Gulf Islands National Seashore. A garden’s path can take you anywhere. Start here. ... more   less 
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Also Known As:
Hilton Garden Inn Orange Beach Beachfront Hotel Orange Beach
Hilton Orange Beach
Hilton Garden Beachfront Inn Orange Beach
Orange Beach Hotels
Orange Beach Hilton

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