Just returned from a weeks stay at the Island House hotel.
I booked this hotel because of it's ratings on tripadvisor.com.
The staff was very friendly and booking was simple over the
phone but this hotel needs some serious updating. Everything
was fairly clean but very OLD and outdated. Our kids found it
funny that this hotel has actual KEYS; not the key cards that
have been around for many years. The beach and views are
absolutely beautiful; the main reason we travel to the beach
every year. The maid service is TERRIBLE. I book a hotel instead of a condo because I want someone to change my
sheets and bring fresh towels every day. We waited around
every day for clean towels and didn't get our bedding changed
until I finally after three days pulled everything off the bed and put it in a pile by the door. The maid actually asked me if they
were dirty!!! If I wouldn't have been there she probably would have put them back on the bed! We never once got new soap
or shampoo; I had to go to Winn Dixie and purchase a bar of
soap myself. I had to hunt down towels on a daily basis. I even
asked at the front desk and they said they would have to call
housekeeping. After waiting another hour I had to go find housekeeping myself and she only had three towels and no
washcloths.....how many rooms are in this hotel???????????
The area is very nice. Highway 59 out of Gulf Shores has
about everything. Tanger Outlet (nicer than Myrtle Beach's),
Outback Steakhouse, Waterville USA, The Track (very
overpriced; $5-$7.50 per ride) etc. You have to eat at Lambert's;
it's a hilarious interactive eating experience and tons of food.
It has a two hour wait at all times but well worth it.
Overall, a very nice area to visit but we will not be staying at
the Island House again. For $219 a night I expect my room
to be cleaned up daily without ME asking!









