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“Beautiful views” 5 of 5 stars
Review of Phoenix Condominiums

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Phoenix Condominiums
3.0 of 5 Condominium   |   Perdido Beach Boulevard, Orange Beach, AL 36561   |  
Hotel amenities
Certificate of Excellence 2014
Decatur, Alabama
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Beautiful views”
5 of 5 stars Reviewed October 7, 2012

This was my first time staying at the Phoenix Condos. Our unit was on the 14th floor and was clean and well maintained. With a wonderful view of the gulf and plenty of room, it was just right. Will definitely stay there again!

Stayed October 2012, traveled with friends
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188 reviews from our community

Traveler rating
    114
    30
    11
    13
    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Michigan
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 29, 2012

This is the second time we have staying in unit # 2084 in the Phoenix II condominiums in Orange Beach, AL. This is a one bedroom, one bath unit on the 8th floor. The unit has ceramic tile throughout with granite countertops in the kitchen and bathroom. The bedroom is carpeted with a large, king sized bed. A balcony overlooks the swimming pool and Gulf of Mexico. The living room features a pull out sleeper sofa and a couple of recliners along with a flat screen TV, dvd player and stereo. The unit is very clean and well maintained.

The Phoenix II condominium has two hot tubs, racquetball courts, tennis courts, an outdoor pool, outdoor kiddie pool, barbeque grills and boardwalk leading to the beach. There is also a game room, however most of the games are very old and do not work. There is free coffee available in the lobby. Free postcards are also available. There are many coupons for area attractions in the lobby.Two elevators allow for easy access to your desired floor. There are plenty of luggage carts. Parking is also good.

Check-in is at Phoenix I, however that wasn't a problem as it is located right next door. Phoenix II is located near several restaurants, shopping and tourist attractions. it's about a 5 minute drive to the attractions in Gulf Shores.

This was our second time staying in P2084 and our fourth time staying in the Phoenix Condominiums. We book our vacations through Brett-Robinson. I would highly recommend P2084 and/or the Phoenix Condos to anyone visiting the Alabama Gulf Coast.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trussville, Alabama, United States
1 review
5 of 5 stars Reviewed August 26, 2012

Having lived in south Florida for 30 years, owning a Scuba Diving business allowing us to travel throughout the Caribbean gives me a good idea about island living. The Phoenix IX thru Brett-Robinson is AWESOME! Our family loved the gorgeous Gulf views, the spotless clean, well appointed condo, the beach cabanas set for us each am and tended to all day by the beach crews, terrific restaurants, other nice families AND if it rains, an indoor pool & spa! We can't wait to go back. Brett-Robinson's group makes planning so easy. We loved every minute of our island vacation and loved not having to go thru TSA and customs...Orange Beach right here in the US !

Room Tip: Room service is actually N/A as this is a condo not hotel
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trussville, Alabama, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2012

For the second year in a row, my wife, daughter, granddaughter and I spent a week on the beautiful Alabama Gulf Coast. It was outstanding. We lived in Florida for over 30 years and have alot of beach and vacation experience. The two bedroom unit we rented thru Brett/Robinson was luxurious, clean and perfect for our family. The beautiful beach was at our door. An outdoor pool, an indoor pool, hot tubs, a sauna, an exercise facility and even indoor tennis courts provide other activities when we took a break from the beach. We ate our weight in seafood, shopped, went to Lulu's, the Hangout and ate right at the beach at Sea-N-Suds. We also had some great meals right in our condo. Did I mention it even had an icemaker? It's an overworked cliche, but "We'll be back".

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hessmer, La
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2012

It was absoutely great!!! We rented thru Brett/Robinson and everything was so nice....Staff was awesome and very helpful with directions. The beach was amazing and very kid friendly!!!!

We have made this trip a yearly tradition!!!! We go thru Brett/ Robinson because of ease of scheduling and many questions that are always answered!!! Very trusting with answers...And they are amazing!!!

Thank you for an amazing trip!!!!

Room Tip: Breach Front rooms are the best!!! Rent thru Brett/ Robinson. com- Very easy and trusting!!!!!!
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange Beach, Alabama
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 8, 2012

My family and I have stayed in Phoenix properties for years. The beach and pool are what we expected but we were very disappointed in our condo. I realize that condos vary within each property so there are probably some nice ones here, Don't pick 1216. it was not clean to our liking, had broken furniture and was dated, We all kept our shoes on inside because the floors were a mess.
Staff were nice and responded to our problems like lights out and dishwasher needing repair. If we based return trips on this experience, we would not use Phoenix.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoover, Alabama
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 4, 2012

Phoenix 8 was nice....25 years ago. The room decor is dated, weight room is antiquated...and there is no price break for this deficiency

One other thing - the front desk clerk was rude when I checked in and when I complained to her manager she offered to "refund my money as this person had an exemplary record". She did not concede that maybe she had a bad day or even understand my problem, etc. Terrible customer service and if I were an owner I would have a problem with this - about to refund $2k.

Bottom line - will never stay at a Brett Robinson property and certainly not at Phoenix 8

Room Tip: You can do better than this place in Orange Beach or Gulf Shores
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  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phoenix Condominiums

Address: Perdido Beach Boulevard, Orange Beach, AL 36561
Location: United States > Alabama > Orange Beach
Amenities:
Kitchenette
Hotel Style:
Ranked #12 of 40 Specialty Lodging in Orange Beach
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Phoenix Condominiums 3*
Number of rooms: 6
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Also Known As:
Phoenix Condominiums Hotel Orange Beach

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