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“Will be here again” 5 of 5 stars
Review of Hampton Inn & Suites Orange Beach / Gulf Front

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Hampton Inn & Suites Orange Beach / Gulf Front
2.5 of 5 Hotel   |   25518 Perdido Beach Blvd, Orange Beach, AL 36561   |  
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Ranked #2 of 17 Hotels in Orange Beach
Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
“Will be here again”
5 of 5 stars Reviewed July 21, 2014

I am writing because I look at these reviews when I book a new hotel.

Had a fantastic experience. Beach was great - pretty much as good as any in Florida,
Room very good. Prob should have booked the one with the bigger fridge but local restaurants were very good.
Staff was excellent all the way through our stay. I see some reviews here where they weren't but you have bad days at work too - just remember you get back what you give out.
This is a great place for families as well.
Yeah the price is a little higher than inland but you are staying right on the beach and compared to the surrounding condo rentals this is a bargain.
Will come back here again.

Room Tip: go for the 9th floor pay for the chairs on the beach - well worth it (you get an umbrella too)
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, Assistant General Manager at Hampton Inn & Suites Orange Beach / Gulf Front, responded to this review, July 25, 2014
Thank you so much for taking the time to review your recent stay at the Hampton Inn and Suites in Orange Beach, AL. We are thrilled to hear that you enjoyed your stay with us and found our hotel to be accommodating. We are so happy to share your positive comments about our staff with our teams so that we can celebrate a job well done. We strive to make sure that all of our guests have a plesant experience when staying with us so it makes us so happy to hear that you were impressed. We hope that you made fond memories while staying with us, enough to bring you back to see us in the future.


Warm Regards,

Lori M. Gordon
Assistant General Manager
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761 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
Date | Rating
  • English first
  • French first
  • Any
English first
Birmingham, Alabama
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 19, 2014

I'm rating "poor" although a "low average" might be more appropriate. Given we went during high season, we knew the price was in line with other properties. What was not in line was the unexpected quality of the room. It wasn't as clean as we have always had in Hilton properties and the size was no better than a budget motel. There were moldy looking places in the shower grout. Hallway trash cans were not kept emptied frequently. It was not the kind of quality that a Hampton Inn should have been for the very high price we paid for a non-beachfront view room. Front desk staff was pleasant.

  • Stayed July 2014, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, General Manager at Hampton Inn & Suites Orange Beach / Gulf Front, responded to this review, July 21, 2014
Dear MKB_10,

Thank you for taking the time to provide a candid review of your recent experience at my property. I am so sorry to hear that the housekeeping in your room was disappointing. I will pass your words on to our housekeeping leaders; we are continuously improving our service and honesty such as yours allows us to focus on areas that need more attention. . If you would like to discuss your experience further, please call me anytime. I hope you try us again in the near future. We would like to prove to you the service we can offer. We love having you here!

Tana D.
General Manager
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Tofield, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 16, 2014

The front desk staff were very helpful. We arrived 4 1/2 hours before check in and yet they helped us get to the beach which was what we really wanted. Because we didn't have a room to charge our snack items to they wrote it down and said they would do it later. The next day at check out we noticed it wasn't on our bill so we brought it to their attention. The girl then remembered us and that she had forgot to bill the room. She said that because we were honest she would "pay it forward" and for us to have a nice day!

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, General Manager at Hampton Inn & Suites Orange Beach / Gulf Front, responded to this review, July 18, 2014
Greetings!

Thank you so much for taking the time to compliment "the little things" we were able to do to accomodate you and your family. We are so very happy with the staff we have, and again want to thank you for choosing to be our guests! We hope that you will continue to first consider us for your future travel plan. As we are confident we will continue to provide the hospitality that you deserve!

We love having you here!

Tana D.

General Manager
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Tuscaloosa, AL, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 16, 2014

Really enjoyed staying at the Hampton Inn & Suites in Orange Beach, Alabama. Staff were extremely helpful. This is a a typical hotel on the beach but you can tell that Hampton attempts to keep it as clean as possible considering its location on beach. The lobby was always in a neat orderly fashion. All furnishings were made for usage of patrons in bathing suits, wet towels, and flip flops. This hotel is convenient to shopping and restaurants and I really enjoyed that they had a stop light that would let us out of the parking deck and off the property. This really reduced the stress of having to get on a busy highway. You could either drive or walk for shopping and eating from this location. I will definitely stay at this location again.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, General Manager at Hampton Inn & Suites Orange Beach / Gulf Front, responded to this review, July 18, 2014
Greetings from Orange Beach!

Thank you so much for taking the time to review your recent stay, knowing that you observed such small details that we are so proud of is awesome! We are so happy with the staff we have and will certainly pass along the message to them all! We couldn't be happier that you chose to stay with us!

We love having you here!

Tana D.
General Manager
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Taylor Ridge, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 15, 2014

Very nice location right on the beach. We paid extra for an ocean side room with a balcony and loved sitting outside in the morning and night and enjoying the view. The free breakfast was very good and having a bar pool side was great. The only suggestion I would make is to better train the housekeeping staff on restocking the rooms with shampoo, Kleenex, cups, towels, etc, more efficiently. We constantly had to ask when things ran out and for the price this should have been automatically done - even tipping did not seem to improve this. It was just the little extras that should be expected for the price, that was a minor disappointment but I would still use this hotel again.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, General Manager at Hampton Inn & Suites Orange Beach / Gulf Front, responded to this review, July 18, 2014
Greetings from Orange Beach!

First and foremost I personally want to thank you for taking the time out of your schedule to comment on your stay! We will always continue to strive for perfection and constructive criticism is what it takes! With that being said, I will address the concerns you have expressed and my staff and I will brainstorm on a new format to make sure guests are provided with plenty of toiletries without having to go out of there way to have everything they need!
Thank you for choosing us for your vacation! We hope you and your family return again soon, if only to place your footprints in the sand!

We love having you here!

Tana D.
General Manager
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Memphis, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

Wouldn't hesitate to stay again. Friendly, helpful staff. Clean, great pool/hot tub. My only disappointment was no mini-fridge or microwave in the room-expected at this price, but overall, extremely satisfied.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, General Manager at Hampton Inn & Suites Orange Beach / Gulf Front, responded to this review, July 18, 2014
Greeting from the South!

Thank you so much for taking the time to review your stay! We are so pleased to hear that you "wouldn't hesitate to stay again". Repeat guests are very importanat to us a destination property! Also, thank you for mentioning how accomodating it woud be to have a microwave and refrigerator in every room, as for we have plans in the future that will make you even more pleased, to say the least!

We love having you here!

Tana D.
General Manager
Report response as inappropriate
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014 via mobile

If you are looking for a fun, relaxing, family oriented hotel on a quiet beachfront that exhibits beautiful white sand Orange beach, then this is your destination! Tiki bar with craft beer and local cocktail concoctions was a plus. Free awesome breakfast with waffle station!

Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, General Manager at Hampton Inn & Suites Orange Beach / Gulf Front, responded to this review, July 18, 2014
Greetings from Orange Beach!

Thank you so much for taking the time to review your stay! I am absolutely flattered at the fact that you not only enjoyed our premium beers, but took notice of our selection of signature cocktails! Our staff had a blast coming up with the names! We hope that you and yours have no hesitation when you come back to the gulf coast on where to stay!

We love having you here!

Tana D.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Orange Beach / Gulf Front

Address: 25518 Perdido Beach Blvd, Orange Beach, AL 36561
Phone Number:
Location: United States > Alabama > Orange Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Orange Beach
#2 On the Beach Hotel in Orange Beach
#2 Family Hotel in Orange Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Orange Beach / Gulf Front 2.5*
Number of rooms: 160
Official Description (provided by the hotel):
Located on the beach, just steps from the white sand, on Alabama's famous Gulf Coast. We're centrally located near local attractions in Orange Beach and Gulf Shores, Alabama such the Tanger Outlet Mall, the Amphitheater at the Wharf, Waterville USA, Gulf State Park, and the Gulf Islands National Seashore. Free breakfast; indoor/outdoor zero entry beachfront pool & hot tub; seasonal beachfront tiki bar; clean & fresh Hampton bed; 3,750 square foot beachfront meeting space; flat screen HDTVS; 24 hour business center; 24 hour beach view fitness center; free wifi; sundries suite shop; covered free parking; free coffee & tea in lobby. ... more   less 
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Also Known As:
Hampton Inn And Suites Orange Beach/Gulf Front
Hampton Inn & Suites Orange Beach/Gulf Front Hotel Orange Beach

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