We have stayed here 3 times now and will be back! The staff is very helpful and courteous. We stay in a side view suite as to have a fridge and microwave. As for the complaints in some of the other reviews- it is crowded with vacationing families. Hmmmm?? What did you expect from a hotel on the beach in a resort town? If you want to stay for little to nothing and no crowds then come in the winter or look for a hotel in town away from the beach! I will pay a little extra to be able to stay in a clean large hotel room right on the beach and free breakfast. As for the breakfast- it's not Cracker Barrel but for a free hotel breakfast it's not bad. My kids love the zero entry pool as well!