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“Not family friendly!” 1 of 5 stars
Review of Phoenix VII

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Phoenix VII
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26802 Perdido Beach Blvd., Orange Beach, AL 36561   |  
Hotel amenities
1 review
1 helpful vote 1 helpful vote
“Not family friendly!”
1 of 5 stars Reviewed May 29, 2013 via mobile

While the rooms were nice the complex was so packed and the walls so thin I heard every move and word of my neighbors. This included the 3 am balcony parties and the kids at the end of the hall whose parents were so drunk they could care less that the kids were playing ring and rung day and night. Management did nothing but call security and they where was useless! My car got swiped by a drunk, they did nothing. My mothers wallet was stolen while sitting in their lobby, they did nothing. Don't waste your money!

  • Stayed May 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 reviews from our community

Traveler rating
    43
    9
    1
    2
    4
See reviews for
36
10
Solo
0
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Anniston, AL
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 25, 2013

We really love this corner condo; you can see the beach for miles in both directions!! It is spacious, with comfortable furniture and a lovely beach decor. The kitchen, with its beautiful granite counter tops, had everything we needed. My husband enjoyed the large TV in the den! The grandchildren loved the racquetball and indoor pool. The location is perfect with groceries and restraunts close by. We have rented this condo twice and plan to do so again. It is a great place to stay!!

Room Tip: Corner condo has great view!
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tennessee
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 24, 2013

First trip to Orange Beach and we were referred to Brett/Robinson for the best Accomodations. We were not disappointed. Check in was easy, although there was a new trainee who was nice but clueless! Luckily, the "trainer" knew what she was doing and they were both nice. Stayed in 7109 which I didn't know was on the 1st floor. Turned out to b perfect! Beautiful place! Will be back!

Stayed May 2013, traveled as a couple
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Lansing, Michigan
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 12, 2013 via mobile

Our first visit to the Gulf Shoes area was enhanced by our stay at Phoenix VII. Friends recommended the Brett Robinson Agency and this particular location. We had an easy arrangement with the Agency both coming and going. Our room was well appointed on the 5th floor. We had a beautiful view from the balcony of our one bedroom condo. Should we return to this area we certainly will look for help from Brett Robinson again.

Stayed May 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 24, 2013

We stayed in suite p7--7810 which was on the 8 th floor. The view was simply breathtaking to watch at sunrise or sunset. The facility in general was well maintained. We used Brett/Robinson vacation rentals and they also manage this property and every aspect of booking, checking in, and checking out went smoothly. All of the staff were very helpful and friendly and we will definitely be staying here on our future visits and will be definitely use Brett/Robinson again as well. Breathtaking for great price. Do not have a single suggestion or complaint about this property or its management

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharpsburg, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2013

I booked this condo through Brett/Robinson Vacations.We checked in as soon as we got there, even a few mintues early. SUPER EASY and very friendly staff. I especially enjoyed the fact that there were no sales pressure. This was our first time to Orange Beach. We used to live in Navarre Florida. What a nice surprise this area was. Very family orientened (even during spring break which was the first week of April for us). We were in unit 7708. Very clean and roomy- perfect for 6 people. LOVED the kitchen but the view...OMG....gorgeous. We will definately be back and use Brett/Robinson Vacations again. Thanks for everything!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alabama
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 23, 2013

I took the kids on spring break and booked through Brett-Robinson. The sales person seemed knowledgeable and promised the condo would be accomodating. I specifically asked if wristbands were required and was told no. I also asked if we could have guests over for hamburgers by the grill. No problem said the salesperson. Upon arrival, everything was fine. On the second day, here comes the wristbands. Of course I complained to no avail. The place was relatively empty so what I did not see the need but to harass us.
The next day, we wanted to cook burgers by the pool. Huge ordeal. Russell, the manager's name I think, was very uncooperative. Kids were constantly stopped and heaven forbid if they lost their wristband. WE had to call his supervisor to okay the cookout and any other thing we had planned to do. I would never go back to this place !

  • Stayed April 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phoenix VII

Address: 26802 Perdido Beach Blvd., Orange Beach, AL 36561
Location: United States > Alabama > Orange Beach
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 40 Specialty Lodging in Orange Beach
Official Description (provided by the hotel):
Gulf front property located 7 miles East of Hwy 59. Great shopping and restaurants in walking distance. Flora-Bama is just a convenient car or bike ride over the Perdido Pass Bridge. ... more   less 

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