Had a 3 night reservation at this hotel, but called to cancel due to tropical storm Karen. The entire region is under a hurricane watch with the storm expected to make landfall at hurricane strength. Because I booked the room online using an advance rate, the hotel management refused to give me a full refund, still charging me for one night. I am a Marriott rewards member with gold status, called customer service and they explained it is up to individual hotel managers to decide whether they will refund customers in full in the event of extreme severe weather. Very disappointed general manager Karen Choat decided to stick it to customers during an event totally out of their control. I know in the past other Marriott properties have issued full refunds during hurricanes for EVERY type of reservation. I wish this property would have done the same.
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Expedia, Priceline, Orbitz, Hotels.com, TripOnline SA and Tingo so you can book your Fairfield Inn & Suites Orange Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Fairfield Inn And Suites Orange Beach
- Fairfield Inn & Suites Orange Beach Hotel Orange Beach
- Fairfield Inn Orange Beach