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“People are really nice and seemed to go out of the way to accommodate” 5 of 5 stars
Review of Quality Inn Opelika

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Quality Inn Opelika
2.0 of 5 Hotel   |   1102 Columbus Parkway, Opelika, AL 36801 (Formerly Holiday Inn Opelika Auburn)   |  
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Ranked #7 of 15 Hotels in Opelika
Gainesville, Florida
1 review
“People are really nice and seemed to go out of the way to accommodate”
5 of 5 stars Reviewed September 5, 2011

Great place to stay. They are in the middle of up grading rooms and are really trying hard to make your stay a pleasure. Christa was agreat pleasure to wok with in getting rooms .

Glover Brasfield

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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79 reviews from our community

Traveler rating
    23
    19
    9
    7
    21
See reviews for
32
11
5
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Waynesville, North Carolina
Top Contributor
62 reviews 62 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed May 28, 2011

I have officially written off the idea of ever staying at another Quality Inn. The hotel was filthy, run down and trashy. The bathroom was covered with mildew and dirty. The desk clerk was friendly and helpful, but could not even make change for us to use the laundry.

  • Stayed May 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Phenix City, Alabama
1 review
1 of 5 stars Reviewed May 19, 2011

When we entered our room we were totally disgusted by what we smelled and saw. Floors were dirty and damp; we did not walk barefoot at all. The bed skirts looked as if they had never been washed and had so many stains on them and also looked as if vomit was spewed on it. There were pubic hairs and contact lens on the bathroom floor, the mirrors looked as if they had not been cleaned, the bathtub was so nasty it had black scum on it as if the housekeepers do not know how to scrub a bathtub, there was also mold on the ceiling. There were trash, filth, fingernail and toenail clippings on the floor behind the bedside table; it looked as if the floors had not been vacuumed. There were dead bugs on the floor by the air vent, mold in the coffee pot, the room just gave me the chills thinking about how nasty it was. We informed the front desk about our problem and it was like they did not care or want to help us in any way. There were 2 gentlemen working front desk that were friendly and courteous to us, the rest of the employees were just rude and have no customer service skills at all, they all need to be replaced with people who want to be at work and know what customer service means. Management is young and very unprofessional. Anyone coming to the Auburn/Opelika area do not stay at this hotel!!

  • Stayed May 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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fountain inn, sc
1 review
1 of 5 stars Reviewed April 17, 2011

Neither of our two beds had top sheets - who would want to sleep with the hotel blanket touching them?? Needless to say, we slept on the bed sans blankets. The toilet paper roll was nearly empty and there was no spare roll. No bath mat to step out of the shower on. The carpet felt crunchy with dirt and we did not walk barefoot. Stayed here while visiting Auburn campus. While it is a decent location, this was anything but a decent hotel. Would not recommend staying here.

  • Stayed April 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Brewton, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 3, 2011

Great value for our trip. The rooms were pretty clean and very well appointed. We had everything we needed including a fridge and hair dryer! The hotel is located right next to a McDonald's which made feeding the children a snap! There are plenty of other choices at this location with everything from barbecue to oriental fare nearby and a Cracker Barrel was just a mile or so away! The staff was very helpful and made our check-in easy and painless. The breakfast at this location was WAY MORE than we expected!!! And there was plenty for everyone (we traveled with a group of 53 10-12 year olds). I've been to the Auburn area before and stayed at this exit....but didn't get the same service we got here! I'd certainly recommend this spot to anyone traveling in the area!

  • Stayed April 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
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Cascade, Idaho
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 17, 2011

On a cross country trip we lodged here one night.

Room was OK but ...
We were greeted by a sign that said "Under New Management". These folks need some lessons regarding customer service. 1) Front desk continued to engage in a conversation on the phone regarding a motel business issue while we stood there waiting, and waiting, and waiting. 2) We asked for change for a dollar so we could use the motel's laundry. Without even an effort we were told they have no change. What! How about a look in your purse? It's four quarters!

  • Stayed February 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Atlanta, Georgia
1 review
4 of 5 stars Reviewed August 25, 2010

Upon check in front desk staff were very helful and informative. Rooms were in good condition. Did not find any major issues. Breakfast was very good and so was the pool. Well spent $50.

  • Stayed August 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Opelika

Address: 1102 Columbus Parkway, Opelika, AL 36801 (Formerly Holiday Inn Opelika Auburn)
Phone Number:
Location: United States > Alabama > Opelika
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Opelika
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Opelika 2*
Number of rooms: 119
Reservation Options:
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Also Known As:
Opelika Quality Inn

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