The place is new so that is good. the rooms are nice but our bed was as hard as a rock. There was only one trash can, the maid woke up our daughter in an adjoining room to ask when she wanted the room cleaned even after we asked her not to. No towels in the hot tub, after asking they brought 2 for the 5 of us. The hot tub room overheats so they need to keep the door open to the outside, this makes it too cold. Little stuff, but it adds up.