I made reservations for a 2BR suite at least 2 weeks in advance. A few days prior to arrival, I requested an early check-in. My family arrived at the hotel around 2:00 and had to sit and wait in the lobby until the 2 or 3 housekeepers on duty had time to clean our room. We were there for a wedding that began at 4:00. When the room was finally available, there was not crib for my daughters baby. I had ordered the crib 2 weeks earlier as well. When we asked for the traditional cookies, the staff appeared baffled. Worst Hilton property I have ever stayed at.
- Official Description (provided by the hotel):
- Located in downtown Montgomery, Alabama and in close proximity to area businesses, government offices and the Montgomery Convention Center (walking distance.) Completely renovated property packed with extra amenities including a warm Doubletree chocolate chip cookie on arrival, high-speed internet access, onsite fitness center, state-of-the-art business center, full-service restaurant and gorgeous views. This hotel is perfect for your Montgomery, AL travel needs. ... more less
- Reservation Options:
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- Also Known As:
- Madison Hotel Montgomery
- Best Western Montgomery