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Best Western Madison Hotel: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 8 Reviews
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3.0 of 5 stars
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1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#25 of 67 hotels in Montgomery
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  • Hotel class: 3 of 5
  • Rooms: 170
  • Address: 120 Madison Avenue Montgomery, AL 36104
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Hotel with inside rooms, restaurant, six story plant filled atrium lobby; located in the downtown area; staff is multilingual. This description is based on information provided by the hotel.
Business Center Fitness Center Free Parking Swimming Pool
Check Rates: $98 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Best Western Madison Hotel

( 1-5 of 8 )
“Bad experience”

Best Western Madison Hotel

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1 of 5 stars
Canton, Ohio
May 4, 2008

My first visit to alabama was great but my hotel stay wasn't.
The check-in and check-out process was slow. I was told that the hotel was renovated but upon checkout most of the guest had problems with their water getting hot. Also I had to switch from one room to another because of an ant problem. The hotel looks okay when you enter it but with problems that my family and I had.. i would never stay there again nor recommend it.

  • This TripAdvisor Member:
    • Liked — I didnt enjoy my stay
    • Disliked — Ants, Hot water problems and no remotes for the televisions
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walton08's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Business
Age group: 35-49
Member since: May 04, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
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Average price*: $98 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Great experience”

Best Western Madison Hotel

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5 of 5 stars
Atlanta
Mar 10, 2008

I was truly impressed by the interior design. The room and lobby was very contemporary and nicely decorated. I only stayed a night but have impressed the experience on my brain and will surely return if I'm ever in the area again. I will refer someone to the hotel if they ask because I had a great experience. The room was clean and had new plastic cups for drinking :-) The continental breakfast was good and the area in which it was served could accomodate many types of functions. The staff were all pleasant. I received a timely wake up call which was prearranged. I was glad there was an iron and ironing board already in my room.

  • This TripAdvisor Member:
    • Liked — modern decor in the room
    • Disliked — no complaints
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnekeG's Summary
Date of Stay: March 2008
Traveled with: Large group or tour
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: March 10, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $98 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“OK for Downtown Hotel”

Best Western Madison Hotel

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3 of 5 stars
Montgomery, Alabama
Mar 5, 2008
2/2 found this review helpful

My husband and I recently stayed at this hotel. Our overall experience was average. The staff was pleasant at check-in and check-out, but the room was freezing cold when we first opened the door, and it took us some time to locate the light switches in the pitch dark room!

We shivered until the room warmed up a bit and then spent most of the rest of the evening listening to talking noise and footsteps just outside our door. There is little sound-proofing at this hotel, so if you're looking for something quiet -- a get-away -- then look elsewhere.

The restaurant was not open (under renovation) and we were both disappointed to discover that there was no breakfast served the next morning, not even a cup of coffee or drink of water. I ate my breakfast from the vending machine.

Parking is average, the location is excellent, if you need to be downtown. Overall -- the experience was just that -- average. Linens were clean, but not plush. Furniture was plain, but not broken. Overall look of the hotel is nice. It was recently renovated.

I would recommend it for a family reunion or a sports team. If you're a business traveler with a little higher budget, there are other hotels within a few blocks that are a lot nicer.

  • This TripAdvisor Member:
    • Liked — Location to downtown attractions.
    • Disliked — Room was not plush and comfortable.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Just_Up_Ahead's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: May 10, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $98 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“great hotel while attending asu”

Best Western Madison Hotel

Feb 1, 2008
1/1 found this review helpful

While attending ASU. Madison was the dorm for some attending college students. The lobby is beautiful. They have a waterfall and beautiful chanderliers. It was a great experience and a memorable one. The staff is also at the top of their game. They are nice and very polite. They have a bar that is not open yet. It is a peaceful and nice place. They also have a place where the students can study.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HornetMontgomery's Summary
Date of Stay: January 2008
Member since: February 01, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $98 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Worst Hotel I've stayed in Since College.”

Best Western Madison Hotel

Jun 28, 2007
2/2 found this review helpful

Truly awful experience. Property is in complete disarray. I believe it would be dangerous to bring children there. Some semblance of a renovation is occuring, but unbelievably dirty. Lobby is scary with chandeliers laying on top of tables. There was an old Q-tip laying in the floor of the elevator. What's up with that. Surly staff. Room stank of old smoke. No hot water after letting faucet run for 20 minutes. Pool is closed, supposedly after Health Department inspection. I don't know how code enforcement allows it to stay open.

  • This TripAdvisor Member:
    • Liked — Nothing
    • Disliked — Danger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoeTraveler999's Summary
Date of Stay: June 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: June 28, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $98 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Best Western Madison Hotel

( 1-5 of 8 )
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Best Western Madison Hotel Also Known As

  • Montgomery Best Western
Address: 120 Madison Avenue, Montgomery, AL 36104