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Best Western Madison Hotel: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 8 Reviews
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#25 of 67 hotels in Montgomery
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 170
  • Address: 120 Madison Avenue Montgomery, AL 36104
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Hotel with inside rooms, restaurant, six story plant filled atrium lobby; located in the downtown area; staff is multilingual. This description is based on information provided by the hotel.
Business Center Fitness Center Free Parking Swimming Pool
Check Rates: $98 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Best Western Madison Hotel

( 3-7 of 8 )
“OK for Downtown Hotel”

Best Western Madison Hotel

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3 of 5 stars
Montgomery, Alabama
Mar 5, 2008
2/2 found this review helpful

My husband and I recently stayed at this hotel. Our overall experience was average. The staff was pleasant at check-in and check-out, but the room was freezing cold when we first opened the door, and it took us some time to locate the light switches in the pitch dark room!

We shivered until the room warmed up a bit and then spent most of the rest of the evening listening to talking noise and footsteps just outside our door. There is little sound-proofing at this hotel, so if you're looking for something quiet -- a get-away -- then look elsewhere.

The restaurant was not open (under renovation) and we were both disappointed to discover that there was no breakfast served the next morning, not even a cup of coffee or drink of water. I ate my breakfast from the vending machine.

Parking is average, the location is excellent, if you need to be downtown. Overall -- the experience was just that -- average. Linens were clean, but not plush. Furniture was plain, but not broken. Overall look of the hotel is nice. It was recently renovated.

I would recommend it for a family reunion or a sports team. If you're a business traveler with a little higher budget, there are other hotels within a few blocks that are a lot nicer.

  • This TripAdvisor Member:
    • Liked — Location to downtown attractions.
    • Disliked — Room was not plush and comfortable.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Just_Up_Ahead's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: May 10, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $98 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“great hotel while attending asu”

Best Western Madison Hotel

Feb 1, 2008
1/1 found this review helpful

While attending ASU. Madison was the dorm for some attending college students. The lobby is beautiful. They have a waterfall and beautiful chanderliers. It was a great experience and a memorable one. The staff is also at the top of their game. They are nice and very polite. They have a bar that is not open yet. It is a peaceful and nice place. They also have a place where the students can study.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HornetMontgomery's Summary
Date of Stay: January 2008
Member since: February 01, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $98 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Worst Hotel I've stayed in Since College.”

Best Western Madison Hotel

Jun 28, 2007
2/2 found this review helpful

Truly awful experience. Property is in complete disarray. I believe it would be dangerous to bring children there. Some semblance of a renovation is occuring, but unbelievably dirty. Lobby is scary with chandeliers laying on top of tables. There was an old Q-tip laying in the floor of the elevator. What's up with that. Surly staff. Room stank of old smoke. No hot water after letting faucet run for 20 minutes. Pool is closed, supposedly after Health Department inspection. I don't know how code enforcement allows it to stay open.

  • This TripAdvisor Member:
    • Liked — Nothing
    • Disliked — Danger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoeTraveler999's Summary
Date of Stay: June 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: June 28, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $98 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Bad is BAD”

Best Western Madison Hotel

Oct 31, 2003
8/9 found this review helpful

This is the worst excuse for a hotel I have every seen. Management are a bunch of amateurss. Staff not trained, Excuse for a continetal breakfast is a joke. Employees eating and SMOKING with each at the "restaurant" Bugs in rooms. No hot water. No one cares.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $98 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Well Bad!”

Best Western Madison Hotel

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1 of 5 stars
London, UK
Oct 21, 2003
3/3 found this review helpful

Room was not ready when we arrived at 4.30pm. Checkin indifferent to this. Disgusting ashtrays by the elivators looked like cat litter trays. Toilet was filthy (looked like it had not been cleaned properly for a month). Kept awake by party in next room until 3.30am despite asking them to keep quiet. On checkout person on the desk carried on talking to colleague throughout. Truly terrible. If you don't want to leave tired and p****d off, give this one a wide, wide berth!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chrisEyre's Summary
Date of Stay: October 2003
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $98 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Best Western Madison Hotel

( 3-7 of 8 )
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Best Western Madison Hotel Also Known As

Address: 120 Madison Avenue, Montgomery, AL 36104