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Best Western Madison Hotel: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 8 Reviews
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3.0 of 5 stars
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1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#25 of 67 hotels in Montgomery
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  • Hotel class: 3 of 5
  • Rooms: 170
  • Address: 120 Madison Avenue Montgomery, AL 36104
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Hotel with inside rooms, restaurant, six story plant filled atrium lobby; located in the downtown area; staff is multilingual. This description is based on information provided by the hotel.
Business Center Fitness Center Free Parking Swimming Pool
Check Rates: $98 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Best Western Madison Hotel

( 4-8 of 8 )
“great hotel while attending asu”

Best Western Madison Hotel

Feb 1, 2008
1/1 found this review helpful

While attending ASU. Madison was the dorm for some attending college students. The lobby is beautiful. They have a waterfall and beautiful chanderliers. It was a great experience and a memorable one. The staff is also at the top of their game. They are nice and very polite. They have a bar that is not open yet. It is a peaceful and nice place. They also have a place where the students can study.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HornetMontgomery's Summary
Date of Stay: January 2008
Member since: February 01, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $98 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Worst Hotel I've stayed in Since College.”

Best Western Madison Hotel

Jun 28, 2007
2/2 found this review helpful

Truly awful experience. Property is in complete disarray. I believe it would be dangerous to bring children there. Some semblance of a renovation is occuring, but unbelievably dirty. Lobby is scary with chandeliers laying on top of tables. There was an old Q-tip laying in the floor of the elevator. What's up with that. Surly staff. Room stank of old smoke. No hot water after letting faucet run for 20 minutes. Pool is closed, supposedly after Health Department inspection. I don't know how code enforcement allows it to stay open.

  • This TripAdvisor Member:
    • Liked — Nothing
    • Disliked — Danger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoeTraveler999's Summary
Date of Stay: June 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: June 28, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
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Check Rates
Average price*: $98 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Bad is BAD”

Best Western Madison Hotel

Oct 31, 2003
8/9 found this review helpful

This is the worst excuse for a hotel I have every seen. Management are a bunch of amateurss. Staff not trained, Excuse for a continetal breakfast is a joke. Employees eating and SMOKING with each at the "restaurant" Bugs in rooms. No hot water. No one cares.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $98 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Well Bad!”

Best Western Madison Hotel

Save Review
1 of 5 stars
London, UK
Oct 21, 2003
3/3 found this review helpful

Room was not ready when we arrived at 4.30pm. Checkin indifferent to this. Disgusting ashtrays by the elivators looked like cat litter trays. Toilet was filthy (looked like it had not been cleaned properly for a month). Kept awake by party in next room until 3.30am despite asking them to keep quiet. On checkout person on the desk carried on talking to colleague throughout. Truly terrible. If you don't want to leave tired and p****d off, give this one a wide, wide berth!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chrisEyre's Summary
Date of Stay: October 2003
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $98 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“What a Dive!”

Best Western Madison Hotel

Jan 20, 2003
7/7 found this review helpful

When I first got there, they couldn't find my reservation. Then, my room had not been cleaned. The wallpaper was coming off. People were smoking everywhere, including the elevator. The noise at night kept us up until 1:30 am. There was a Narcotics Anonymous workshop going on and they were noisy and they let their kids run wild all night. I complained to the front desk but nothing happened. The second night, the kids were not noisy, but the adults still were. I will never go back nor will I recommend it to anyone. There are cheaper and better accommodations in Prattville, or on the I-85 exits in Montgomery.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $98 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Best Western Madison Hotel

( 4-8 of 8 )
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Best Western Madison Hotel Also Known As

Address: 120 Madison Avenue, Montgomery, AL 36104