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Lexington Hotel Montgomery: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2 of 5 stars 16 Reviews
5.0 of 5 stars
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4.0 of 5 stars
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3.0 of 5 stars
3
2.0 of 5 stars
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1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#51 of 67 hotels in Montgomery
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 211
  • Address: 1185 Eastern Blvd., (formerly Holiday Inn) Montgomery, AL 36117
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Two-story Motor Inn located 6 miles from downtown & 14 miles from Dannelly Field Airport. This description is based on information provided by the hotel.
Fitness Center Free Parking Restaurant Swimming Pool
Check Rates: $64 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Lexington Hotel Montgomery

( 9-13 of 16 )
“I'm not one to write reviews, but I had to warn others on this one....”

Lexington Hotel Montgomery

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1 of 5 stars
Pensacola, FL
Aug 4, 2007
1/1 found this review helpful

Typically when I read reviews and see several bad ratings, I think, "These folks are probably just extremely picky, and the vocal minority, most people are only going to leave reviews when they have bad experiences, thus ratings will be unfairly biased, etc." I stand corrected on this one.

I see that someone posted about new management in December of 2006. If what they said was true, this place must have been a cave before the new management took over.

Against my better judgment, we booked our room online as my wife had stayed here when she was younger and had many fond memories of her stays here. I noticed the reviews weren't great, but as mentioned above, and my wife's description I figured it couldn't be that bad.

First Impressions:

Check in went smoothly, staff was courteous. However when we got to our FIRST room, it went downhill. We opened the door and the smell of hot, wet dog smacked me in the face. I immediately went to turn the AC on and found the knobs and control panel to be broken off..... yeah.....

We went back up to the front desk and reported the problem and requested another room. One of the staff members said it would be difficult due to all of the events here this weekend, however the other staff member came over and instructed her to try, and what do you know, they had a room available!!

So on to room number two. We walk in and get the wet dog smell, but the AC is a least blowing a bit. I crank it to the coldest setting on the thermostat and hi cool, and, nothing happens....air doesn't cool down, air doesn't blow harder on Hi cool vs. Lo Cool..... at this point my wife is ready to leave, cut our losses and find another hotel. I told her that maybe it just needed to "warm up" and to give it a little while. So we unload the car and get things into the room.

The grease stains on the wall over the bed were a bit disconcerting, as were the ant and what appeared to be pubic hairs on the washcloths in the bathroom. I wasn't too bothered by this as I'm sure this occurs elsewhere, it was just found by my wife who was going over everything with a fine-toothed comb due to our other issues. The bed has some obvious spring wear as you can feel the springs in some areas of the bed but not in others. The little touch ups that could be made would be cheap and easy to give a sense of pride of ownership from hotel management. Right now it appears that the very bare minimum is being done to keep these rooms in working condition.

Other "minor" things:

Wasp nest and wasps camping out on the upper left corner of our door.....maybe some type of new wake up call??

Hole in the wall in the bathroom.

Cobwebs on the ceiling.

Ice bucket had mildew growing in it.

Paint peeling above the shower head in the bathroom.

Stained sheets....yikes!!


We decided to stay the night as we had already paid $80+ on Orbitz for the room and could not get a refund according to their terms of use. The aforementioned mildew bucket, cobwebs and hole in the wall were found last night and this morning. I will say the indoor pool and arcade would be nice for kids, but I don't know if I could justify that to stay in a room with the same issues we had. I think we can safely say that unless there is a complete, from the ground up renovation of this hotel, we will not be staying here again.

  • This TripAdvisor Member:
    • Liked — Checking out, Courteous staff
    • Disliked — Everything else
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChemESGH's Summary
Date of Stay: August 2007
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: August 04, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $64 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Checked Out of the Lexington Montgomery after Only 10 Minutes”

Lexington Hotel Montgomery

Jul 24, 2007
0/1 found this review helpful

I was shocked and amazed by the DEPLORABLE conditions of this facility-- My room looked NOTHING like the Internet photos of Lexington Hotel facilities (i.e. Orlando City Place), I should have made reservations to stay in the lobby as the "Lexington Montgomery" photo per their website is consistent with the actual physical lobby. I made reservations as part of a family reunion. After checking in, it took 20 minutes to find my interior room. I was amazed at how filty not only the facility was, but my room was equally as filty! Dirty stairwell, stained carpet in the hall leading to the room. " Do not touch/ Wet Paint " sign on a door down from my room. Once inside, I saw a stained chair ottoman. Standing water in bathtub with a dripping faucet, a rust stain in toilet, and a stained towel for use. I checked out after only 10 minutes, the front desk clerk didn't even ask me why I was leaving--guess she already knew... I drove to a new facility across the street and paid a nominal price difference for a CLEAN ROOM with CLEAN towels, CLEAN chairs, NO RUST STAINS in the toilet, NO STANDING WATER and DRIPPING FAUCET in the tub; free breakfast and a front desk clerk that cared enough to ask how my stay was.
This facility is dated, and overdue for renovation, despite being a recent acquisition from a major hotel chain. Property management should take a trip to Montgomery, check in to room number _ _ _ and see for themselves!

  • This TripAdvisor Member:
    • Liked — Nothong, checked out after 10 minutes
    • Disliked — Dated facilty in need of renovations. Dirty carpet in hall, stained furniture in room, dirty curtains. Property Management issues, . Spent 20 minutes looking for my "interior room" Only the lobby looked like photos on their Internet website. Could not call in to reserve room-had to do online "system was down"
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Truthsayer_7's Summary
Date of Stay: July 2007
Traveled with: Family with young children
Age group: 35-49
Member since: July 24, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $64 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Pictures misleading”

Lexington Hotel Montgomery

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1 of 5 stars
Stone Mountain, Georgia
Jul 24, 2007

Our family reunion was booked at this hotel. For the few who actually booked there, they were terribly disappointed.

Many more hotels in the immediate area that are much better.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie752's Summary
Date of Stay: July 2007
Member since: July 18, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $64 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Save your money!!!!!!!!!!!!!!!!”

Lexington Hotel Montgomery

Jul 20, 2007

This hotel is rated a 3 star it should be a no star. It was formally Holiday Inn and now it is Lexington Hotel. Save your money!!!! The first room we were placed in had mildew on the walls and ceiling everywhere. It was very dirty, my family and I were afraid to put our bare feet on the floor, so I decided to call Hotwire and tell them about our situation and they were willing to reimburse us, but we were exhausted from our drive. We ask the front desk for another room, at first they said they were booked and the parking lot did not have ten cars in it, so I knew he was lying. He said he would send a maintenace man up to look at our room, but instead they ended up giving us another room that was still in bad shape, but not as bad as the other room. This hotel needs to be renovated. If you like mildew and soiled walls then book Lexington.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelevaluator2's Summary
Date of Stay: July 2007
Member since: July 20, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $64 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“We came...We saw...We left in a hurry - This place is dirty”

Lexington Hotel Montgomery

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1 of 5 stars
Indianapolis
Jul 19, 2007

We tried out Hotwire.....typically book directly through the hotel. Hotwire had a deal for $59 for a 2.5 star hotel. The hotel was the Lexington. We thought we had a steal when we visited the hotel website and saw how beautiful the property was portrayed. We arrived early. The front door was broken and open to the lobby. This was the second hint of what to expect. The first was the general appearance of the property as you pull up. The property is old and run down. The front desk clerk was friendly enough and the lobby did look nice. We were given a room on the outside in another building. We pulled up to the room and noticed several people loitering outside the building. This made us feel very unsafe. The exterior room door had peeling paint. There was small trash outside of our door as well as cobwebs. The inside of the room showed stains on the carpet and sofa. A ceiling with cracked plaster and bedding that was old and thin. This was a very run down room. We went inside the main hotel and could immediately tell that this was an old holidome. The pool had a film over the top of the water and there was a lot of young adults hanging around inside. We left. We did not stay at the hotel so I cannot comment on the breakfast or other amenties. As we heading back out to our car which was packed with our luggage, we noticed two people on the upper balcony who were looking down into our car. I took pictures of the room and the persons hanging out on the balcony. This place was digusting.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dahorvat's Summary
Date of Stay: July 2007
Visit was for: Personal event (wedding, ...)
Traveled with: Family with young children
Member since: July 19, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
Was this review helpful? Yes No
Check Rates
Average price*: $64 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Lexington Hotel Montgomery

( 9-13 of 16 )
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Lexington Hotel Montgomery Address

1185 Eastern Blvd., (formerly Holiday Inn), Montgomery, AL 36117