Stayed for a week. In that week, the sheets were never changed. The coffee, creamer and popcorn in the basket in the kitchen were never replenished. Housekeeping came 3 times in the week.
The first few days, they said they didn't come because I had a "no service" notice on the door. In fact, it was a "Do Not Disturb" sign, and I took it off by 10 AM. I assumed that they would come in after the sign had been taken down, but instead, they took it as a sign to never come in during the day. I stopped putting it up altogether and they didn't come in until late afternoon. I was in the room during one of the cleanings, and I got questions like, "Do I need to vacuum?" I overheard other guests talking to management with a similar problem, so I know it's not just me.
Overall, the room seemed clean, though in my room, the linoleum in the bathroom looked like it had seen better days. The fireplace doesn't seem to be functional, but it's too hot to use it anyway.
The upside is that the rooms are quite large. The kitchen has the essentials, including an electric stove and oven, basic low-end cookware, microwave, toaster, coffeemaker and dishwasher. There is a swimming pool, but if you want to use the gym, you need to drive 5 minutes to the Planet Fitness where they have a contract. The laundry room was very busy when I wanted to use it. The free breakfast was adequate: cereal, waffle maker, pastries, eggs, sausages. The internet is free but by cable only -- there's no wi-fi access in the rooms. Only one computer can be plugged in at a time. There's no restaurant or bar in the hotel, nor any room service.
You will need to drive to get anywhere. The hotel is far away from downtown and there are no sidewalks along the street. If you don't mind walking on the street, there are some things nearby, including a park, a bowling alley and fast food.
Overall, it's fine but for the service.
- Also Known As:
- Montgomery Residence Inn
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