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“Great Place to stay” 4 of 5 stars
Review of Embassy Suites Hotel & Montgomery Conference Center

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Embassy Suites Hotel & Montgomery Conference Center
3.5 of 5 Hotel   |   300 Tallapoosa Street, Montgomery, AL 36104   |  
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Ranked #16 of 72 Hotels in Montgomery
Foley, Al, United States
1 review
“Great Place to stay”
4 of 5 stars Reviewed October 8, 2013

My overall experience was wonderful in all areas of my stay, the staff was very helpfull, enjoyed the food, enjoyed the location, and atmasphere. I would recomend to anyone if they staying in Montgomery, Al or anywhere; to stay at Embassy Suites. Can't imagine where we would stay if we did not stay there . The price is right and the stay excellent.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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347 reviews from our community

Traveler rating
    158
    88
    46
    37
    18
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Montgomery, AL, United States
1 review
3 of 5 stars Reviewed October 4, 2013

The hotel is lovely, comfortable, clean with great rooms. Doubles are full size beds with an additional queen sofa sleeper. The food is ok. Breakfast buffet was good. Banquet meal service was less that adequate.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monogetemary, United States
1 review
5 of 5 stars Reviewed September 26, 2013

The Embassy Suites is a lovely place to take your family on a nice and relaxing vacation. The Hotel was in a nice area and the most relaxing part is that you did not have to worry about your vechile while your was enjoy your stay.And the complemtary drinks and breakfast was really good,cause the drinks you did not have to worry about drinking and driving.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review, September 30, 2013
Thank you for your recent stay and review. We appreciate your wonderful comments and feedback. We want to see you again at Embassy Suites when traveling back to Montgomery!


Thank you again
Brendan England
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, United States
1 review
5 of 5 stars Reviewed September 26, 2013

Although we stayed at Embassy Suite throughout some states in the past, this hotel atrium view was a bit stunning. The bar, restaurant, business center and breakfast area was fantastic… During check in the guest services clerk was extremely helpfull when it came to choosing a place to eat. Her recommendations were the Hotel Restaurant. I even tried her favorite dish and it was great...

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magnolia, United States
1 review
5 of 5 stars Reviewed September 18, 2013

Excellant staff and very pleasurable stay. Would recommend to all to use. Convienent to river and various eating establishments. Easy on/off highway downtown. Also was well protected with bike police officers for any kind of disturbence. My stay was but 2 nights, would have liked to have been ablwe to stay longer. Rooms very amply sized for movablility and not feeling crowded.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed September 9, 2013

This hotel completely failed from a customer service. Not only did they cause multiple families to almost miss the wedding, but they were not very nice and lied about timing to keep people from going other places.

  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review, September 12, 2013
Thank you for your review of our hotel. I thank you very much for selecting our hotel. I do however understand that you were disappointed with some issues at our hotel. I am so sorry if you found that we did not provide you with the attentive service you deserve. Our main priority is for all our guests to have a good impression of our property and I apologize if we did not delver this for you.

Please know that we value your business and will work hard to earn your trust once again. If you should have any further questions, comments, or concerns please feel free to contact me directly. I would be open to any further discussions on this matter.

Thank you again
Brendan England
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
montgomery, United States
1 review
3 of 5 stars Reviewed September 8, 2013

quality of complimentary reception has good to pot...bar prices are extremely high for a hotel....parking is complicated and expensive....bathroom had mildew....very pricey for the money....hotel needs to offer more value for the cost and come off the hip to provide better complimentary food and beverages to guest considering the price

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review, September 12, 2013
First of all, thank you for your review of our hotel. I thank you very much for selecting our hotel. I do however understand that you were disappointed with some issues at our hotel. I am so sorry if you found that we did not provide you with the attentive service you deserve. Our main priority is for all our guests to have a good impression of our property and I apologize if we did not delver this for you.

I apologize if you went through any inconveniences and I hope you give us another chance to serve you, if you travels bring you back to our area. Please know that we value your business and will work hard to earn your trust once again. If you should have any further questions, please feel free to contact me directly.


Brendan England
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel & Montgomery Conference Center

Address: 300 Tallapoosa Street, Montgomery, AL 36104
Phone Number:
Location: United States > Alabama > Montgomery
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Montgomery
#11 Business Hotel in Montgomery
#12 Family Hotel in Montgomery
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel & Montgomery Conference Center 3.5*
Number of rooms: 237
Official Description (provided by the hotel):
The Embassy Suites Montgomery - Hotel & Conference Center is located in historic downtown Montgomery, Alabama. The hotel offers the best stay of all Montgomery hotels, whether you're traveling on business or looking for a family vacation. The Embassy Suites Montgomery - Hotel & Conference Center combines our upscale full-service all-suite hotel with outstanding service and accommodations, with a convenient location right next to the city's historic Union Station and Montgomery Convention Center downtown. The hotel is just off of Interstate 65 and nine miles from the Montgomery Regional Airport. ... more   less 
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Also Known As:
Embassy Suites Hotel & Montgomery Montgomery
Embassy Suites Hotel And Montgomery Conference Center
Embassy Suites Montgomery Hotel
Montgomery Embassy Suites

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