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Holiday Inn Express Montgomery: Traveler Reviews

Call now to book: 877-270-6397 from HIExpress.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 7 Reviews
5.0 of 5 stars
0
4.0 of 5 stars
2
3.0 of 5 stars
1
2.0 of 5 stars
2
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#45 of 67 hotels in Montgomery
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 59
  • Address: 4273 Troy Hwy Montgomery, AL 36116
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Business Center Fitness Center Free High-Speed Internet Free Parking Swimming Pool
Check Rates: $94 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Holiday Inn Express Montgomery

( 1-5 of 7 )
“Stay Away From This Hotel”

Holiday Inn Express Montgomery

Save Review
1 of 5 stars
Tallahassee, FL
Aug 11, 2008

I never stayed at the Holiday Inn Express on Troy Highway in Montgomery, AL. I tried to cancel my reservation and was told I could not because I had already paid for the room--I was offered the option to change dates but I did not want to do that. The front desk was very nice and gave me the owner's e-mail to complain.

I just did all this so I haven't heard back from the owner yet. I have also sent e-mails to the Priority Club and to the Media Relations staff of the parent company. I'm not done yet--I'll find whomever I can to express my displeasure of this.

I have never, ever had this happen. I made my reservations via internet. I will call for any hotel reservations from now on and make sure I can cancel if I need to.

  • This TripAdvisor Member:
    • Liked — N/A
    • Disliked — Could not cancel my reservation and get refund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJG2's Summary
Date of Stay: August 2008
Traveled with: Solo traveler
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: August 11, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $94 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“One Night Only”

Holiday Inn Express Montgomery

Jun 2, 2008

Surprisingly poorly maintained building for a HIE, noting that it's only 4 years old. Next time I'll stay at the new Days Inn across the street.
Pros: Close to airport and small mall, high-speed internet, pool, comfortable bed.
Cons: "Band-aid" type fixes throughout building (wires taped to walls, wires poked through holes in wall, etc.), hairy washcloth left in shower from previous tenant - very nasty, non-working phone in fellow traveler's room, problem connecting to internet through provider.
If management doesn't get it in gear, I'd say that within a year, this place will be too seedy for consideration.

  • This TripAdvisor Member:
    • Liked — Proximity to airport & dining
    • Disliked — Facility would benefit from increased attention to cleanliness and maintenance issues.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Truthful_Reviewer's Summary
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: January 09, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Business meeting / Event, Other
Was this review helpful? Yes No
Check Rates
Average price*: $94 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Newer Hotel, Poorly Managed”

Holiday Inn Express Montgomery

Jul 23, 2007
1/1 found this review helpful

Hotel is newer and rooms were clean with updated furniture and beds. However, front desk staff not overly friendly or helpful with needed extra linens and bedding. Lobby and other common areas not kept up. This is a newer hotel that, unless management steps up attentiveness to general maintenance, cleanliness and overall appearance, will quickly fall into a state of disrepair.

Broken toilet ran incessantly in room of friends with whom we were traveling, When they complained, front office desk rudely told them there was nothing they could do. Fellow travelers were not offered an alternative room, or discount off their bill--but clearly the rudeness was most disconcerting.

Location of hotel is in an area of town that is rather dicey. Stop in a gas station close to hotel was, well, down right scary.

Newer hotel, poorly managed and not being well kept up.

  • This TripAdvisor Member:
    • Liked — Newer hotel
    • Disliked — Inconsiderate treatment by staff.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WeekendAdventurer's Summary
Date of Stay: July 2007
Traveled with: Family with young children
Age group: 35-49
Member since: July 08, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $94 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“great stay”

Holiday Inn Express Montgomery

Save Review
4 of 5 stars
pascagoula,ms
Feb 20, 2006
4/4 found this review helpful

The hotel lobby was beautiful! We came to montgomery as a small getaway from the chaos on the coast!! The hotel staff was very helpful the room was very large. We booked the king sized jacuzzi suite everything looked new and was very clean. I used the gym all the equipment was new and they had everything for a good work out. The hi speed internet was a nice bounus. overall we will always stay at this hotel when we vist montgomery. It was exactly the break we were looking for!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $94 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Clean”

Holiday Inn Express Montgomery

Aug 14, 2005
4/5 found this review helpful

The hotel was nice and claen. They only problem that I had was that they say they have Free High Speed internet, well they do however they do not mention that it is limited to one computer located in the lobby. There is no internet access from your hotel room. Overall stay was nice.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: August 2005
Member since: August 14, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $94 (year-round)
Call now to book: 877-270-6397 from HIExpress.com

Reviews of Holiday Inn Express Montgomery

( 1-5 of 7 )
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Holiday Inn Express Montgomery Also Known As

  • Holiday Inn Montgomery
  • Montgomery Holiday Inn
Address: 4273 Troy Hwy, Montgomery, AL 36116