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“HGI Montgomery” 4 of 5 stars
Review of Hilton Garden Inn Montgomery East

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Hilton Garden Inn Montgomery East
3.0 of 5 Hotel   |   1600 Interstate Park Road, Montgomery, AL 36109   |  
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Ranked #12 of 73 Hotels in Montgomery
Certificate of Excellence 2014
Winston-Salem, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“HGI Montgomery”
4 of 5 stars Reviewed July 12, 2013

Enjoy staying at the Hilton Garden Inn Montgomery as always. Breakfast is always good. The rooms are comfortable and clean. The wifi works well and the hotel is nice looking. I have stayed several times and will stay again when traveling to Montgomery, Alabama.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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250 reviews from our community

Traveler rating
    139
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    30
    14
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Knoxville, United States
1 review
5 of 5 stars Reviewed July 11, 2013

After a horrible experience in a musty and mold-filled Springhill Suites down the road, the Hilton Garden was a breath of fresh air, quite literally. I called to book the room on the phone after that it was highly-rated on trip advisor and not far away. It was excellent and worth the extra few dollars. The front desk staff were especially nice and the lobby is very inviting. My fiancee and I had a stressful weekend looking for a place to live in our new city on a short time-frame. Spending our last night at the Hilton Garden provided a calm end to an otherwise busy and stressful weekend, made worse by our original hotel.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lbaproperties, General Manager at Hilton Garden Inn Montgomery East, responded to this review, July 12, 2013
I would like to thank you for choosing the Hilton Garden Inn East as your place to stay. Our staff appreciates you for your business and letting us serve you. We strive to provide the best customer service possible, while making your stay as pleasant as you wish. Your comments are just mere reflections of how we accomplish this mission. Thank you again and we look forward to serving you in the future!

Sincerely,

Carrie White
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington Normal, Illinois, United States
1 review
4 of 5 stars Reviewed July 10, 2013

Typical Hilton property. Nice service. Good value for our price paid. We heard sirens from Police/EMS/Fire going by the hotel about 5 different times throughout the night. Assuming it must be near a station?

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lbaproperties, General Manager at Hilton Garden Inn Montgomery East, responded to this review, July 12, 2013
I would like to thank you for choosing the Hilton Garden Inn East as your place to stay. Our staff appreciates you for your business and letting us serve you. We strive to provide the best customer service possible, while making your stay as pleasant as you wish. Your comments are just mere reflections of how we accomplish this mission. Thank you again and we look forward to serving you in the future!

Sincerely,

Carrie White
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxvill
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 5, 2013

My fiance and I are in town looking for places to live, as I recently accepted a job here. After having a horrible experience at another hotel (we left a night early), this hotel is a breath of fresh air. It's clean. The staff is polite. I'd say it's in the higher end of three stars. It saved our trip.

Room Tip: Ask for a room on the side away from I-85
See more room tips
  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lbaproperties, General Manager at Hilton Garden Inn Montgomery East, responded to this review, July 12, 2013
I would like to thank you for choosing the Hilton Garden Inn East as your place to stay. Our staff appreciates you for your business and letting us serve you. We strive to provide the best customer service possible, while making your stay as pleasant as you wish. Your comments are just mere reflections of how we accomplish this mission. Thank you again and we look forward to serving you in the future!

Sincerely,

Carrie White
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Richland Hills
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 1, 2013

We stayed at the Hilton Garden Inn in Montgomery Alabama. We highly recommend this location! The staff were friendly, polite and professional. Security was more than adequate and we felt quite safe during our visit. Our room was nicely appointed and the adjustable sleep feature on our bed was wonderful - we had a great night's sleep.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lbaproperties, General Manager at Hilton Garden Inn Montgomery East, responded to this review, July 12, 2013
I would like to thank you for choosing the Hilton Garden Inn East as your place to stay. Our staff appreciates you for your business and letting us serve you. We strive to provide the best customer service possible, while making your stay as pleasant as you wish. Your comments are just mere reflections of how we accomplish this mission. Thank you again and we look forward to serving you in the future!

Sincerely,

Carrie White
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunedin, United States
1 review
2 of 5 stars Reviewed June 24, 2013

Upon arrival we were told there would be fire alarm testing. The foyer stated we would hear a series of alarms and not to be concerned. That day my husband was in the shower and the water went off. I called the desk to inform them. Yes it will be off for an hour is all they said. We went to my sons home and finished the shower. Upon check out I expressed dissapointment and was basicly told " too bad" by the desk clerk!

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MONTGOMERY, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 23, 2013

Nice and clean hotel. I will suggest this place for anybody who want to feel comfortable and safe. Great staff. If you want to feel like you are at home go there. Wonderful hotel. The breakfast staff is right on spot. They also take care of you. The lobby is very pretty and smell fresh.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lbaproperties, General Manager at Hilton Garden Inn Montgomery East, responded to this review, July 12, 2013
I would like to thank you for choosing the Hilton Garden Inn East as your place to stay. Our staff appreciates you for your business and letting us serve you. We strive to provide the best customer service possible, while making your stay as pleasant as you wish. Your comments are just mere reflections of how we accomplish this mission. Thank you again and we look forward to serving you in the future!

Sincerely,

Carrie White
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Montgomery East

Address: 1600 Interstate Park Road, Montgomery, AL 36109
Phone Number:
Location: United States > Alabama > Montgomery
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Montgomery
#8 Romantic Hotel in Montgomery
#9 Family Hotel in Montgomery
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Montgomery East 3*
Number of rooms: 97
Official Description (provided by the hotel):
Our Hilton Garden Inn Montgomery East hotel is close to Auburn and Troy Universities and Huntingdon College, the state capitol and downtown Montgomery. You’ll be in easy reach of urban entertainment, family-friendly attractions, great golfing and sports venues, and fantastic shopping. We're near beautifully landscaped Interstate Park, home to Hyundai Motor Manufacturing, Maxwell AFB and Coca-Cola. ... more   less 
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Also Known As:
Hilton Garden Inn Montgomery East Hotel Montgomery
Hilton Montgomery

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