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“Commendation for an employee” 4 of 5 stars
Review of La Quinta Inn & Suites Montgomery Carmichael Road

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La Quinta Inn & Suites Montgomery Carmichael Road
2.5 of 5 Hotel   |   5225 Carmichael Rd, Montgomery, AL 36106   |  
Hotel amenities
Ranked #30 of 72 hotels in Montgomery
Montgomery, Alabama
2 reviews
1 helpful vote 1 helpful vote
“Commendation for an employee”
4 of 5 stars Reviewed July 27, 2013

I would like to commend Donna Pickett, an employee of the Carmichael Road La Quinta Inn and Suites in Montgomery, Al. She was our breakfast attendant and graciously handled several mishaps that could have made anyone with less poise become very upset. First, one of the guests spilled a bowl of grits on the counter, down the side of the cabinets and onto the carpet. Then another guest heated a boiled egg in the microwave and the egg exploded all over the inside of the microwave. A third guest pulled the handle of the waffle batter off into his hand and the waffle batter poured out like a small river. All of this occurred in a 15 minute period. Ms. Pickett remained calm, reassured the guests and cleaned up the messes. She never got angry or upset and we diners continued to enjoy the hospitality of La Quinta.

Room Tip: We stayed in a suite with a large living room and 2 bathrooms. Our 2 dogs were quite happy here.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

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146 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
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English first
Kentucky
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 11, 2013

Very small rooms. We stayed here on our way to the beach. Not the best area of town, I would not go back to this hotel again due to the area and hotel. The pools was shut down in June. Breakfast was ok the room was very tight to move around when there were several people. The best thing about the hotel is the price. We stay at LaQuinta a lot this was a very cheap looking hotel to be name LaQuinta. There was another hotel next door that was also a LaQuinta it looked really bad from the outside.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 4, 2013 via mobile

Great location for what we needed, right off of the interstate. Room was clean, staff were very helpful. Always pet friendly, very important to us. Older Hotel, but seemed they were trying to upgrade. Would recommend to people who are traveling, good price

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midland, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 4, 2013

Staff was great the hotel was clean,just slept there did not eat breakfast do not like waffles but they have them and other items on the breakfast needed more protein, however the breakfast was included in the rate so that was ok. The outside was being worked on other then that it was fine. They are definitely customer service no business center but they let us use the GM computer to print so things we needed prints. Value good. I would stay again if traveling to the area.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
102 reviews 102 reviews
22 hotel reviews
Reviews in 39 cities Reviews in 39 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 8, 2013

This could be confusing there are 2 laquintas next to each other one is La Quinta the Other is La Quinta Inns and Suites. I stay at the other one last month so I tried this one this month. I think this one is newer. The prices change last month the other was cheaper, this month this one was cheaper. It was clean but this one also did not have a good breakfast. Only waffles, ceral and some fruits, but overall it was nice. Floors were clean in the rooms. I gues that's because this was a indoor room hotel and the other was outdoor meaning you walk from the outside into your room where this hotel you walk to your room inside the hotel. Would stay again and probably will. Staff was nice.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alabama
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 4, 2013

This hotel room was clean except for the bathtub. Apparently someone forgot to clean it--hair and soap scum in abundance! Strange, since the breakfast room was scrupulously clean, and everything was carefully sealed in plastic (yawn). Since it was late, we didn't ask to change rooms--Heloise says that you should always check the tub, toilet, air conditioner, etc. to be sure everything is in working order before you settle in. From now on, we will!

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Montgomery Carmichael Road

Address: 5225 Carmichael Rd, Montgomery, AL 36106
Location: United States > Alabama > Montgomery
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 72 hotels in Montgomery
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Montgomery Carmichael Road 2.5*
Reservation Options:
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Also Known As:
La Quinta Inn Montgomery Carmichael Road Hotel Montgomery
La Quinta Montgomery
Montgomery La Quinta

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